• SportStop.com

SportStop.com

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Overview

SportStop.com has a rating of 3.3 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportStop.com most frequently mention customer service, lacrosse gear, and great price. SportStop.com ranks 10th among Sporting Goods sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate SportStop.com?
Top Positive Review

“Amazing”

Blake B.
2/21/18

Best place to buy lacrosse goods. Super fast delivery and awesome customer service. Asked for a detailed illustration of Korea on my box and that's just what I received. Only good things to say about SportStop.com.

Top Critical Review

“Make sure you read the small print”

Kevin J.
3/1/24

Bought an Item and requested expedited shipping which cost 90 dollars. Find out one of the items has to be put together after identifying it was not shipped. I guess that I did not scroll down far enough to read that the item needs two days to be put together... relooked at my confirmation email it was not identified there. Nor was it highlighted when I made the purchase... would not have paid for expedited shipping and gone some place else. Shady. Contact the store and they basically reply too bad. I like to shop small businesses as they typically have a more customer centric approach... not SportStop.

Reviews (263)

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customer service (35)
Thumbnail of user kevinm2109
District of Columbia
1 review
0 helpful votes
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March 1st, 2024

Bought an Item and requested expedited shipping which cost 90 dollars. Find out one of the items has to be put together after identifying it was not shipped.
I guess that I did not scroll down far enough to read that the item needs two days to be put together... relooked at my confirmation email it was not identified there. Nor was it highlighted when I made the purchase... would not have paid for expedited shipping and gone some place else.

Shady.

Contact the store and they basically reply too bad.

I like to shop small businesses as they typically have a more customer centric approach... not SportStop.

Tip for consumers:
Tried to work this with customer service... they did not try to help with the issue just stated it was my problem

Products used:
Forced to use all of the equipment as they refused a refund

Service
Value
Shipping
Returns
Quality
Thumbnail of user victorl66
Virginia
2 reviews
0 helpful votes
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April 13th, 2018

Someone recommended this site as we are now getting into Lacrosse, and the experience was great. Items shipped promptly and ready for our first weekend. Prices were good and look forward to ordering again.

Service
Value
Shipping
Quality
Thumbnail of user barryw48
Michigan
1 review
0 helpful votes
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April 5th, 2018

Scoured the internet for lacrosse gear - local shops lack both quantity and quality. Found multiple items at Sportstop I could not find online anywhere else. If you or kids play lacrosse, check this site out!

Thumbnail of user scotts486
Virginia
1 review
0 helpful votes
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March 8th, 2018

Bought a pair of turf cleats for lacrosse that I could not find in stock anywhere else. They actually showed up before the expected delivery date. I will definitely buy with confidence moving forward and make sure I check here for more equipment needs.

Thumbnail of user blakeb29
Michigan
1 review
0 helpful votes
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February 21st, 2018

Best place to buy lacrosse goods. Super fast delivery and awesome customer service. Asked for a detailed illustration of Korea on my box and that's just what I received. Only good things to say about SportStop.com.

Thumbnail of user jeffl143
Illinois
1 review
0 helpful votes
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March 29th, 2018

I was very pleased with my first ever experience with Sportstop.com. Website worked great, lots of LAX equipment to chose from, good pricing, quick delivery and great return policy. What else could you ask for? I will definitely be coming back here for future needs!

Thumbnail of user scotta19
California
1 review
1 helpful vote
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March 2nd, 2014

We were looking to start a little league lacrosse team for our local children and the main concern was equipment cost. Sportstop has terrific deals on starter sets that are under $100 for everything you need. That price point cannot be beat as we looked everywhere. The pads are solid and hold up well.

Thumbnail of user jordanw64
Maine
1 review
0 helpful votes
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April 27th, 2018

Great quality and quick shipping, will definitely order from Sports stop again! We were able to get my daughter a pair of lacrosse cleats that she had seen and that we couldnt find in stock anywhere else.

Thumbnail of user jeffr1406
Michigan
1 review
0 helpful votes
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April 1st, 2018

I've been ordering products from Sportstop for years. Always have competitive prices and free shipping for orders over $49... and orders usually show up within 3-4 days max. I've had a couple instances where I've needed to use customer service and each time was happy with the resolution. I haven't found a more liable lax site that can match their selection, prices and service.

Thumbnail of user daveb223
Maryland
1 review
0 helpful votes
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May 1st, 2018

Ordered an Under Armor girls lacrosse shaft from Sportstop because of their online chat. I had a question if the stick would fit the head I had and they were able to help me right away thru chat. Their customer service is excellent - great ordering, update on shipping and it arrived on time. Great experience.

Thumbnail of user michellea172
Tennessee
1 review
0 helpful votes
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April 11th, 2018

Quick and easy, and pricing was competitive. Will be ordering from here again. The stick I ordered for my 7 1/2 yr old, he has been playing since age 3 and he is loving the stick. The grip on it feels really good and it's extremely light, very pleased with purchase!

Thumbnail of user terryk142
GB
1 review
1 helpful vote
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November 10th, 2018

For some reason I thought there would be more than just lacrosse equipment. Ok, its not just lacrosse, but definitely the majority of items. Ordered some clothing instead, everything went well so maybe if I get into lacrosse I'll come by again.

Thumbnail of user patrickh124
Maryland
2 reviews
0 helpful votes
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February 23rd, 2018

I purchased these for my grandson, his HS's Varsity lacrosse goalie. He's used many goalie gloves over the years and these are, by any measure, the best fitting with the most protection yet still allowing ease of hand/finger movement of any other brands he has used. A great addition for his senior year of lacrosse.

I asked many questions of the Sport Stop support staff before purchasing these. Their answers were quickly provided and with enough detail to easily reach my decision. Thank you Sport Stop!

Thumbnail of user janeb160
New Jersey
1 review
0 helpful votes
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March 20th, 2018

Bought these for my son who plays close defense. There was a shipment delay due to weather conditions. Since it's close to the start of pre-season I contacted the help line and was assured that the shafts would arrive in time for pre-season. All worked out well! Great service!

Thumbnail of user robp103
Connecticut
1 review
0 helpful votes
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June 20th, 2018

I will not go anywhere else... The service is outstanding... The prices are great... Very responsive... Items ship same day they are ordered... Free Shipping... Just an overall great experience - Every time!

Thumbnail of user billt158
Vermont
1 review
0 helpful votes
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May 23rd, 2018

We ordered a new lacrosse stick for my daughter. She loves her upgraded stick.
SportStop had lots to choose from and the delivery was fast and easy. I have two girls in lax so I'm sure we'll be coming back to SportStop again and again.

Thumbnail of user michelleo45
Rhode Island
1 review
0 helpful votes
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February 13th, 2018

I purchased 2 full net kits (lacrosse stick) for my son at college. He and I were both able to track the package, and it was delivered to his college exactly when the arrival date said that it would be.
We had a great experience.

Thumbnail of user kellyr153
Pennsylvania
1 review
0 helpful votes
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April 27th, 2018

I ordered a lax head from Sportstop. There was an issue with billing on my end... I spoke with their customer service and it was cleared up minutes later and my ordered was processed promptly. I received it 2 days later. They were even able to answer questions I had on stringing it since this lax mom has no clue. I will definitely use them for future purchases!

Thumbnail of user michaeld363
Washington
1 review
0 helpful votes
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December 30th, 2017

Website was awesome, it was simple to search around at different products and very helpful in making choices on sizes.( much more than other sites) We received our order on time, just like it said. Product received was on spot in fit. "Very satisfied"
Mahalo Sportstop

Thumbnail of user steveo90
New Jersey
1 review
0 helpful votes
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May 8th, 2018

The customer service here is great. I ordered shoulder pads for my son. They arrived and looked very small when my son tried them on. I called and spoke with Steve and he informed me they were the correct size and thats how they are made. He offered my son try them out before returning them to see if maybe he would change his mind. If not I could return them for a full refund. Awesome customer service.

Thumbnail of user kristar11
California
1 review
0 helpful votes
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January 24th, 2018

They Just received them so we haven't put them to use yet, but we already know they are great pads, and they wanted something more easily adaptable, and lighter than their last set! This were perfect, and it's hard to beat Sportstop pricing! Thank You!

Thumbnail of user lorit120
New Jersey
1 review
1 helpful vote
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April 20th, 2019

I went on to by a lacrosse stick for my granddaughter for her birthday. I found the best price on sportstop.com. She used the stick twice and it cracked (Brine dynasty warp). The customer service was outstanding. Great communication and very helpful. Replacement arrived quickly.

Thumbnail of user royc237
Illinois
1 review
0 helpful votes
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April 27th, 2018

The best part was being able to customize the colors on the helmet. I only wish they offered a white face mask instead of just black and silver. Other then that, the entire process was enjoyable, being able to customize your helmet at the same price as offered on other sites. Excellent customer service all around, will definitely buy from again!

Thumbnail of user larissaw4
Kansas
1 review
0 helpful votes
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March 22nd, 2018

We were new to lacrosse and had no idea where to start. After pricing out Amazon and two local sports stores I found Sportstop. Their prices couldn't be beat and the package deal made it easy for me to outfit my kids. The shipping took slightly longer than expected (arrived in 10 days) but it was free and came with a little booklet further explaining lacrosse and the company's offerings. I will definitely use them again!

Thumbnail of user stoneyt
Georgia
1 review
0 helpful votes
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January 24th, 2018

I bought the Eclipse 2 goalie head strung including shaft. So far it is unusable because the ball b ounces out of the top or gets caught in the bowl at the bottom when attempting to pass. I wish I would have saved the money and just strung it myself.

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