• SportStop.com

SportStop.com

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Overview

SportStop.com has a rating of 3.3 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportStop.com most frequently mention customer service, lacrosse gear, and great price. SportStop.com ranks 10th among Sporting Goods sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate SportStop.com?
Top Positive Review

“Amazing”

Blake B.
2/21/18

Best place to buy lacrosse goods. Super fast delivery and awesome customer service. Asked for a detailed illustration of Korea on my box and that's just what I received. Only good things to say about SportStop.com.

Top Critical Review

“Make sure you read the small print”

Kevin J.
3/1/24

Bought an Item and requested expedited shipping which cost 90 dollars. Find out one of the items has to be put together after identifying it was not shipped. I guess that I did not scroll down far enough to read that the item needs two days to be put together... relooked at my confirmation email it was not identified there. Nor was it highlighted when I made the purchase... would not have paid for expedited shipping and gone some place else. Shady. Contact the store and they basically reply too bad. I like to shop small businesses as they typically have a more customer centric approach... not SportStop.

Reviews (263)

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customer service (35)
Thumbnail of user cindyh160
New Hampshire
1 review
0 helpful votes
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April 27th, 2018

Ordered my daugther cleats for lacrosse. Made a change a few hours later & they were able to accomodate that change without missing a beat! Thank you!

Thumbnail of user bennyw10
Pennsylvania
1 review
0 helpful votes
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March 24th, 2018

I were new to lacrosse and had no idea where to start. Then someone recommended Sportstop to me. I ordered a starter package on Tuesday and I received the package on Saturday.

Thumbnail of user georgek187
Pennsylvania
2 reviews
0 helpful votes
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April 27th, 2018

String job looks nice and my son will start using it in practice. Looks great and we are regulars and have shopped here before. Great site and great store.

Thumbnail of user carters26
Louisiana
1 review
0 helpful votes
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May 1st, 2018

Great stick i love it thank you for shipping it. It throws very nice. The shaft is great. I love the grip on it. Ive been using this for a while and its great.

Thumbnail of user bradh82
Michigan
1 review
0 helpful votes
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February 26th, 2018

Found item on website. Called customer service and got more info on the D-pole. Ordered the proper D-pole after customer service insight. Items arrived quickly.

Thumbnail of user jessq5
Minnesota
1 review
0 helpful votes
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January 23rd, 2018

Best helmet in the game and best service in the industry always able to answer every question. Steven, Sammy and Trice and the rest of the staff at SportStop are the best!

Thumbnail of user stevenu7
Pennsylvania
1 review
0 helpful votes
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January 19th, 2018

Easy to order and easy return(my bad) with refund. Yes I paid shipping back to them but original order was sent free shipping and my reorder was sent free shipping

Thumbnail of user williams948
Georgia
1 review
0 helpful votes
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June 1st, 2018

I have ordered several items for both my children who play lacrosse. Man, this crew provides great service and delivery is very fast! Returns are easy, no questions asked.

Thumbnail of user kb186
Georgia
1 review
0 helpful votes
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March 24th, 2018

I ordered the Epoch Dragonfly 7 C60xl iQ5 Composite Defense Lacrosse Shaft for my son. He received it in less than a week and is very happy with the product. Everything was as expected.

Thumbnail of user mandab4
Kentucky
1 review
0 helpful votes
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March 24th, 2018

My sons first year playing... I was concerned of the cost and how fast the equipment would arrive for practice. Didnt break the bank like I stressed it would and he says it comfortable!

Thumbnail of user heatherz13
New York
1 review
0 helpful votes
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March 16th, 2018

I found what I needed easily in the website. Placing the order was easy. It was shipped and received quickly. And the item was exactly as described. Very easy to deal wirh. Happy with my purchase.

Thumbnail of user judis18
Massachusetts
1 review
0 helpful votes
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January 22nd, 2018

We ordered the incorrect size for wrist guards. The customer service was excellent with organizing the return and reimbursing me for the first pair and then ordering a new pair.

Thumbnail of user kristah18
California
1 review
0 helpful votes
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December 27th, 2017

The lacrosse bags we ordered for our two boys exceded our expectations for the price. We our very happy with our purchase, more importantly our boys love the bags they received for Christmas!

Thumbnail of user marileef
Pennsylvania
1 review
0 helpful votes
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December 26th, 2017

The process to recieve the item has gone well. Unfortunately the item is to small and needs to be returned. I will definately be reordering and continue ordering from this company!

Thumbnail of user jackiez5
Maryland
1 review
0 helpful votes
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March 6th, 2018

We ordered it on Saturday and got it on Tuesday. Everything was exactly as we ordered it and the sizes we ordered. Great price for an awesome STX starter set!

Thumbnail of user kaseyk8
Kansas
1 review
0 helpful votes
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February 16th, 2018

I ordered the uhwk sports camera. I paid $179 for it. Which was a fair price when compared to other stores. I received the package and when I got the device out of the package I noticed that there was no tape holding the lid on. There was old tape residue on the container. The camera appeared to have been used because it already had one of one of the straps attached to it. When I plug the camera in the light wouldn't come on. Thinking that it might have been charged I turned it on again no noise or light. I called sport stop and they told me that is soon as they received it back in their stock they would refund me. I had to go through a manager to get the ability to get my money back faster. They agreed to allow me to ship the device and once it was in UPS in the system they would refund my money. It took several days for me to get my refund back. I was told they were sorry for what happened and it was obvious I had been shipped a used device but they only offered me my money back and nothing further. Call me greedy but had I been the manager in order to save a customer because of my mistake I would have offered another device at a discounted rate or money off future purchases. I will never order from sportstop.com again!

Thumbnail of user benw96
Arkansas
1 review
0 helpful votes
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May 1st, 2018

Good service still needs some work and took a long time for such a small order, it took alsomst al of the seven days for a small order of East Coast Dyes shooting and side wall string kit to come in.

Thumbnail of user jc276
Massachusetts
1 review
0 helpful votes
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May 5th, 2018

Found what I needed at a good price and shipping was fast. Also happy to see the prices were competitive. Will definitely order in the future!

Thumbnail of user jenc81
Massachusetts
1 review
0 helpful votes
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April 27th, 2018

They have a good selection and variety of lacrosse gear in a varied price range. When contacted, customer service responds promptly to emails, too.

Thumbnail of user carriev18
Illinois
1 review
0 helpful votes
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February 27th, 2018

Great price for a good product. My son picked this off the website. I have no idea what criteria he used but he likes it.

Thumbnail of user susanp209
Florida
1 review
0 helpful votes
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December 23rd, 2017

I order all of my boys lacrosse gear
From this site an its the fastest and most efficient by far! I recommend it.

Thumbnail of user kimr139
Texas
1 review
0 helpful votes
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December 29th, 2017

Your shipping always comes faster than expected. Your customer service is excellent. No reason order from any other website! You guys are fantastic!

Thumbnail of user davids1408
Tennessee
1 review
0 helpful votes
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May 11th, 2018

Good deal, easy to purchase and delivered as promised. Took off a star due to the 100 character requirement for posting this rating.

Thumbnail of user margarets129
New York
1 review
0 helpful votes
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December 29th, 2017

My grandson was very happy with the items I purchased from you. Glad to know there a store to purchase Lacrosse supplies.

Thumbnail of user ashleyc237
New York
1 review
0 helpful votes
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April 27th, 2018

Super quick and easy to order from this site, never have had an issue. Great customer service and trustworthy reviews for sure!

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