• SportStop.com

SportStop.com

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Overview

SportStop.com has a rating of 3.3 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportStop.com most frequently mention customer service, lacrosse gear, and great price. SportStop.com ranks 10th among Sporting Goods sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate SportStop.com?
Top Positive Review

“Amazing”

Blake B.
2/21/18

Best place to buy lacrosse goods. Super fast delivery and awesome customer service. Asked for a detailed illustration of Korea on my box and that's just what I received. Only good things to say about SportStop.com.

Top Critical Review

“Make sure you read the small print”

Kevin J.
3/1/24

Bought an Item and requested expedited shipping which cost 90 dollars. Find out one of the items has to be put together after identifying it was not shipped. I guess that I did not scroll down far enough to read that the item needs two days to be put together... relooked at my confirmation email it was not identified there. Nor was it highlighted when I made the purchase... would not have paid for expedited shipping and gone some place else. Shady. Contact the store and they basically reply too bad. I like to shop small businesses as they typically have a more customer centric approach... not SportStop.

Reviews (263)

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customer service (35)
Thumbnail of user lindam515
New Jersey
1 review
0 helpful votes
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March 15th, 2018

The starter set came quickly and is very high quality. We had to contact the company during the ordering process because we are new the the Lacrosse world. They were very helpful and answered all of my questions prior to ordering

Thumbnail of user utond1
Texas
1 review
0 helpful votes
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February 23rd, 2018

Easy to find, easy to use. Prompt accurate shipping. Good prices.

This review requires 100 characters so that's why I'm adding this part to the review, but really the first sentence is all that is needed.

Thumbnail of user jonb186
Florida
1 review
0 helpful votes
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March 9th, 2018

I ordered lacrosse goalie gear for my son and I received exactly what we asked for. The custom stringing on the goalie head is outstanding right down to the string and lace colors my son requested. Quick turnaround.

Thumbnail of user johnathanl11
Pennsylvania
1 review
1 helpful vote
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June 30th, 2018

I had great service with the company as they had contacted me to make sure that my order was not fraudulent. Once they figured out that it was not my order was completed and sent out in a timely manner!

Thumbnail of user toddd34
Georgia
1 review
0 helpful votes
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January 4th, 2018

Ordered the product and received it when they said I would. That was important since it was a birthday gift for my daughter. She was happy to have the same stick for her back-up that she has for her game stick.

Thumbnail of user johnr1067
Pennsylvania
1 review
1 helpful vote
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July 5th, 2018

My experience with SportStop went very smoothly. I received my order quickly and was very happy with the communications the entire time, from order confirmation to shipping confirmation and updates. Would use them again.

Thumbnail of user jodyd18
New York
1 review
0 helpful votes
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April 27th, 2018

I ordered goalie pants but unfortunately chose the wrong size. I contacted them about returning it and they made the process effortless. I reordered the pants in the right size and received them shortly after ordering. All in all a great experience.

Thumbnail of user deand175
South Carolina
1 review
0 helpful votes
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April 5th, 2018

Always fantastic customer service and knowledgeable staff. Our items came well packaged and on time. I always recommend Sportstop.com when asked about a good place to get LAX. I tell them I dont know a good place, but a great place: Sportstop.com!

Thumbnail of user joshf50
Pennsylvania
1 review
0 helpful votes
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December 17th, 2017

I placed an order for some parents on my team for few heads and by accident ordered the wrong STX head. I wrote them an email and explained my mistake and before i knew it they switched the heads on my delivery order with no questions asked. Fast and polite customer service. They saved one kids christmas!

Thumbnail of user nh69
Indiana
1 review
1 helpful vote
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July 8th, 2018

I forgot to add an item to an order. Contacted sales to append forgotten item to order however the order had already shipped. To compensate, sales shipped the item for free. Flexible service is great service!

Thumbnail of user tammyv14
New York
1 review
0 helpful votes
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December 26th, 2017

Nice looking pole Im sure its just as good as the old one. Got this for Christmas 2017 for my son. New season will be starting soon. Loved the first swizzbeat nothing is wrong with it just wanted a new one for the new season

Tip for consumers:
Site is easy to use not 1 problem

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Value
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Quality
Thumbnail of user rv40
Illinois
1 review
1 helpful vote
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March 9th, 2018

Needed a new pair of cleats for lacrosse for my son's growing feet. Got an awesome pair of Warrior cleats, great colors for an awesome price. Splurged and got him the latest Warrior stick which he is thrilled out. Great merchandise, great prices.

Thumbnail of user katej42
Pennsylvania
1 review
1 helpful vote
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February 19th, 2018

Sportstop is amazing! I ordered supplies to restring my lacrosse stick, and they were delivered when they said they would be. I highly recommend ordering from Sportstop. They are so reliable and I would definitely order from there again!

Thumbnail of user marisar14
New Jersey
1 review
0 helpful votes
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February 15th, 2018

Really helpful and quick when the package was sent to the wrong address. They responded really fast when I realized I typed in the wronf address. They gave me the USPS tracking number. I was able to find my package and the quality of the thing I ordered is good

Thumbnail of user jeremiahk10
Tennessee
1 review
0 helpful votes
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March 16th, 2018

Great site, they helped me pick the right gear, and helped me get the correct sized equipment. The rep told me that the recommended gear wouldnt fit right and recommended other gear and it ended up fitting perfectly.

Thumbnail of user sarag96
Pennsylvania
1 review
0 helpful votes
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February 3rd, 2018

This bag was different looking than the bag we actually received. If you want to know what the bag ACTUALLY looks like, google the Nike Face off bag. That's what it will look like. It has goofy checkered trim, not the solid color trim shown on the Sportstop webpage. We were disappointed in the difference and I let customer service know in the online chat. They were not sympathetic or helpful. Also the "shoe compartment" is useless, it's SO SMALL. So my son sticks a pinnie or a clean shirt in there for after practice. Overall it's the biggest of the LAX backpacks, and serves its purpose.

Thumbnail of user davew153
Pennsylvania
1 review
0 helpful votes
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March 22nd, 2018

Delivery on time and I loved it! Delivery on time and I loved it! Delivery on time and I loved it! Delivery on time and I loved it! DeliveryDelivery on time and I loved it! On time and I loved it! Delivery on time and I loved it!

Thumbnail of user scotth175
South Carolina
1 review
1 helpful vote
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December 23rd, 2017

I placed a late order for an unstrung Nemisis 2 head for my daughters B day, did not think it would make it time. Sportstops staff not only expedited the shipping, they put a few extra goodies in (stickers, ball, special B-day msg) I will spend all my online LAX dollars with them.
Thanks Sportstop.

Thumbnail of user kevinb3111
New York
3 reviews
0 helpful votes
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February 11th, 2023

Great choice and variety of different items for playing lacrosse. I'm glad that we finally have stores dedicated to one single sport, and sales people are real professionals in what they offer.

Thumbnail of user ryanm303
Ohio
1 review
0 helpful votes
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May 22nd, 2018

My daughter loves her new lax goalie gear! It came quickly and ordering was very quick and efficient. In the future, when she needs something else, sportstop will be the first pace I go!

Thumbnail of user davidg783
Ohio
1 review
0 helpful votes
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May 17th, 2018

Sportstop provided easy site navigation, good prices, and fast shipping. My item arrived sooner than expected and in perfect condition. I will shop here again.

Thumbnail of user georgem257
Canada
1 review
0 helpful votes
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March 20th, 2018

Buy with confidence knowing you are getting what is advertised and at the lowest price. We are going to use Sportstop for all our Family's lacrosse needs

Thumbnail of user scotth358
Arizona
1 review
0 helpful votes
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June 19th, 2018

Quick turnaround and the product never disappoints. Custom string jobs are fabulous!

I prefer to wait the day or two extra for a quality mesh. Local services cant set me up like SportStop

Thumbnail of user clintl22
New York
2 reviews
1 helpful vote
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June 9th, 2018

Fabulous...! Ordered sports shoes from SportStop, its amazing... Perfect size, material, quality... Impressed, thinking to order another pair of shoes.
Will do that soon.

Service
Value
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Quality
Thumbnail of user brianp299
California
1 review
0 helpful votes
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June 20th, 2018

Got this lacrosse cleats for my son, great shoes and fast service.
Also ordered a couple of t-shirts for him from the sales, they are awesome. Quality shirts and good price.

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