• Spreadshirt

Spreadshirt

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Overview

Spreadshirt has a rating of 1.4 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Spreadshirt most frequently mention customer service, tracking number, and credit card problems. Spreadshirt ranks 433rd among T Shirts sites.

  • Service
    37
  • Value
    33
  • Shipping
    35
  • Returns
    24
  • Quality
    30

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
12
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How would you rate Spreadshirt?
Top Positive Review

“Need a store? Right here!”

Frank S.
8/21/18

Spreadshirt is great if you want to add a quick store to your site that will enable you to have shirts, other apparel, mouse pads, mugs, etc with your logo on it. They do all the fulfillment. I've used them on 4 sites already. Very cool.

Top Critical Review

“Stole the money I should have made for designs”

Kathy G.
8/22/24

I joined this site a while ago as a creator to try and sell some t-shirt designs on the site. Spent my own free time creating and uploading them. Sold some shirts and "made money" off them supposedly. Then once I go to actually collect my money, there's no way to get it! I've tried putting in my banking info at least 10 times and every single time it claims the info is incorrect, even though I've literally gone to my bank to confirm its 100% the right iinformation. Contacted SS support and got a couple useless emails telling me to double check my info, with no actual help. A glitch on the site shouldn't mean you're stealing money from me. A support agent should actually figure out a way to get me the money I'm legally entitled to. It should be top priority to follow the law. These people are thieves who don't care about the creators that keep their site alive. Considering taking legal action against them for keeping my money.

Reviews (104)

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customer service (18)
Thumbnail of user jc1164
Canada
1 review
25 helpful votes
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June 16th, 2020

Like most other reviews you will read here, I too ordered a shirt from spreadshirt on May 15th. I was sent a FedEx tracking number however, my package number seems to be linked to 2 orders being tracked - 1 that has been "in transit" in Newark NJ since May 21 and one that has been "in transit" in Mirabel Quebec since June 10! I live in Ontario! When I reached out to customer service, no one responds. It has been 5 days already. Be warned - stay away and save your money!

Thumbnail of user amyh661
Canada
5 reviews
42 helpful votes
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August 21st, 2020

This company stole money from my credit card. My purchase was invoiced and paid in full. They then proceeded to add a random purchase/charge of almost 70.00 to my credit card. They stole 70.00 and then pretend to not know what happened but yet do not return the stolen money. Beware!

Thumbnail of user guiloub
New York
1 review
21 helpful votes
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April 29th, 2020

I ordered an item through their online website since April 17th. It is now April 29th, and no item had been received.! When I contacted them they told me that they have no record of the transaction. I called my credit card company and they informed that the $70.08 was processed by spreadshirt.com since April 23rd. What a shame to con people like that.

Thumbnail of user melanier406
Canada
1 review
2 helpful votes
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June 17th, 2022

I don't often give a review on products I purchase but I saw so many bad reviews of this website, I thought I'd give my own personal opinion. I read a lot of reviews saying shipping took forever, the quality of the clothes was awful, and some people were charged duty upon arrival. I had none of these issues. My confirmation email said my order would be here between June 14-June 28 (I ordered May 24th) and I got it in a June 14. The quality of our shirt was good and the customization was perfect. I wasn't charged any fees when my order was delivered and I live in Canada.

Service
Value
Shipping
Quality
Thumbnail of user changec
Virginia
1 review
3 helpful votes
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November 23rd, 2021

I wanted to print a logo on a new T-shirt. While the T-shirt is of average quality (when you match it for its price of $32, I could have got an excellent Nautica or Hilfiger for that price.), the logo that was printed was really of poor quality. Highly disappointed with my first experience.

Tip for consumers:
Quality is pretty low for the price they are charging.

Products used:
T-Shirt

Service
Value
Shipping
Quality
Thumbnail of user gaving22
Australia
5 reviews
4 helpful votes
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November 25th, 2019

Company easy to deal with untill you place your order, nothing arrives no excuses, bull$#*! tracking numbers not recognised by any freight company, custom clearence number not recognised by customs, dodgy as $#*! stay clear

Thumbnail of user adrianag83
GB
1 review
1 helpful vote
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June 10th, 2020

Finally I find a right company to print my business logo
If I can I will give you more than 5
Very good Quality and the customer service was excellent well done gays. Wishing you all thy best definitely I will order again from you

Thumbnail of user christopherd964
New Hampshire
2 reviews
3 helpful votes
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March 13th, 2021
Verified purchase

Avoid at all costs. Well this one is on me. Should have done my homework. These over priced fruit of the loom tee-shirts for $18.00 bucks + $5.99 shipping. What a ripoff! Would be worth it if they used quality shirts and not some cheap colored underwear.

Tip for consumers:
Don't do it!!!

Products used:
Tee-shirts

Thumbnail of user jeffw574
Canada
1 review
15 helpful votes
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June 1st, 2020

I ordered shirts and pd 107.00 cad on my pay pal account from this company on march 28th 2020 and have still not recieved them and they sent them to california ontario usa instead of bridgenorth ontario canada. Pissed right off... never again as they are a bunch of screwups

Thumbnail of user dontt8
Sweden
1 review
2 helpful votes
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April 13th, 2022

They will deny almost all of your hard work and wont explain why. Takes days to get simple answers.
They do as they please and dont give a fudge about you as an artist.
You spend hours and hours creating art that you want to sell and they just say "no" and cant tell you why.
I have uploaded the same art five times and depending on who sits at the other end some got through and some didnt.
If you want to sell your art, go to elsewhere.

Service
Thumbnail of user jsyp
Jamaica
1 review
1 helpful vote
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May 13th, 2021

When you have questions they take days to reply. When they do reply they don't answer the question you asked smh. Uploading an image and to place it where you want is a hassle. I paid for softwares to convert my images to vector to use in spreadshop, it didn't work. So I paid spreadshop employees to convert the image. The converted image only work in one area, so them themselves don't know how to convert images for it to work in all areas on the t shirt etc. It's a complete waste of time with them. Never use spreadshop if you want to design your products uniquely. If you just want to slap a logo on a t shirt, you can use them but good luck.

Tip for consumers:
Only use if you don't want to design a t-shirt. If you only want logos printed use them. I'm not sure how well they do printing phrases. But I do know they only offer a small area for printing designs on the front etc.

Products used:
I was uploading designs for printing and fulfillment on orders of the design.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewu371
Portugal
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

I ordered 2x Premium Organic T-shirts and 1X Mens Hoodie and the prints look ok (have only washed a few times) but the quality of the garment is not at all! The white t-shirt is so thin that I can see my nipples and chest hair through the material, and the hoodie is also very thin that it doesn't hold its shape and is not warm at all. This is a huge disappointment as the world doesn't need more poor quality goods being made that do not last their expected lifespan. I suspect that after 10 washes these items will be misshaped, faded and even thinner. I had ordered a hoodie from Spreadshirt in the past the the quality was excellent, so that are cutting costs there and that is a shame. I will not be using them again and would urge other not to either as the quality is not good!

Quality
Thumbnail of user peters926
Canada
1 review
14 helpful votes
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January 16th, 2020

If you value your hard eared Canadian dollar, don't trust this site.
I ordered one tee shirt, and on the same day my wife ordered one on her email. That was December 12th. Neither of us have received any correspondence from our emails to them regarding non-shipment of items purchased. It is now January 16th, and nothing. Well we shouldn't say that... They actually have the audacity to have Fedex send us each another bill for $24.65. Apparently this is for shipment. When we both ordered, shipping was paid for. Now they say we cannot cancel our orders because 30 days have passed. Now, I am a good man that has a professional job, and ethics. This company clearly preys on the unsuspecting buyer, and should be charged with theft. I wonder how many more of you out there got SCAMMED by this company that calls themselves Spreadshirt... I think they should take the "h" out of that name. If there was a zero rating or less... I would have hit that,
Peter

Thumbnail of user robynm127
Australia
2 reviews
23 helpful votes
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July 1st, 2020

Purchased 2 onesies for a present back in April. Told it would be here by May 5th. Wasn't told until after I ordered that they'd come from the States with no tracking provided. Finally got a customs Dec number but unable to find it anywhere. Contacted them and asked what they would do. Said they coukd resend without a tracking number, or I could get a refund, or get it set International Express Freight for an extra $48. That would make the total cost for 2 onesies over $100. A week ago I asked for a refund. Still no sign of it. Very disappointed with this company.

Thumbnail of user dominiquel35
Germany
1 review
5 helpful votes
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February 6th, 2020

Printing quality and delivery time was good. I bought an item for 60 CAD, plus shipping for 22 CAD. However I had to pay an additional 36 CAD for duties/FedEx shipping. Customer service reply to this issue was generic.

Thumbnail of user crystaln34
Canada
1 review
0 helpful votes
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January 9th, 2019

I ordered a Shirt for my father for Christmas on December 5th 2018 and Its Now January 9th 2019 and I still have not received my shipment. The Date promise was between December 22nd to December 27th... They will not track it or help. I will never buy from this company again.

Thumbnail of user marieluisew
Marie-Luise W. – Spreadshirt Rep

Hello Crystal,
We are very sorry to hear your order didn't reach you in time. Unfortunately, the postal strike really did have quite a dramatic impact on our delivery times even into January. It's just as frustrating for us than it is for you and we understand your disappointment. We are happy to to find a solution with you you if your package got lost during shipment. Please reach out to our Customer Service team with your order number, so we can solve this quickly. The email is service@spreadshirt.com.
Best regards,
Marie
Spreadshirt Customer Service

Thumbnail of user clintr31
Massachusetts
1 review
20 helpful votes
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May 12th, 2020

I had a few sales from close friends through spreadshirt and they never acknowledged to me that anything was bought. So you probably won't ever make anything selling through them.

Thumbnail of user toddh20
Missouri
128 reviews
299 helpful votes
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September 23rd, 2017

It's easy to set up your shirt storefront and you can easily customize the apparel items you choose to sell but I had an account with them for about two years and got no sales.

Thumbnail of user kristih302
Wisconsin
1 review
1 helpful vote
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December 14th, 2022

I ordered in August. It is now December, and my order has still not arrived. But, what do they care? They have my money. If I get a refund, it will be from PayPal. Do not even consider this company.

Thumbnail of user jakob.h
Sweden
1 review
1 helpful vote
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June 21st, 2023
Verified purchase

I paid $40 for expedited shipping but the merchandise still arrived a couple of days late rendering them useless. I asked for a partial refund which was declined.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephaneb201
Canada
1 review
5 helpful votes
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February 17th, 2021
Verified purchase

This is not a Canadian Company as they seem to claim, like other shirts companies they have a. CA version of their site. THE ITEMS ARE NOT SHIPPED FROM CANADA.
You will be HIT by some VERRY hefty custom fees.
For a 200$ order I was charged an additional 90$ As they stated in the checkout there could be some custom fees, but it is very easy to miss.

DO NOT ORDER FROM THESE GUYS IF YOU ARE SHIPPING TO CANADA, you will be VERY Upset, just like Lots of people on here.

spreadshirt.com SHOULD NOT SELL TO CANADIANS. And their spreadshirt.ca site should be shut down, it is devious and misleading.

When I called them, the lady was borderline Rude. And was not helpful at all.

Tip for consumers:
CANADIANS BEWARE of the Very High Customs and broker Fees. FAR FROM A GOOD DEAL
This is not a Canadian Company as they seem to claim, like other shirts companies they have a .CA version of their site. THE ITEMS ARE NOT SHIPPED FROM CANADA.
You will be HIT by some VERRY hefty custom fees.
For a 200$ order I was charged an additional 90$ As they stated in the checkout there could be some custom fees, but it is very easy to miss.

DO NOT ORDER FROM THESE GUYS IF YOU ARE SHIPPING TO CANADA, you

Products used:
Shirts
CANADIANS BEWARE of the Very High Customs and broker Fees. FAR FROM A GOOD DEAL

Service
Value
Shipping
Returns
Quality
Thumbnail of user leoc41
Canada
1 review
2 helpful votes
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August 1st, 2017

I paid for shipping at check out and then was charged an additional $42.66 COD charge when I picked up the package. I called Spreadshirt customer service and was told to bad so sad. Scammers!

Thumbnail of user nikkis196
Canada
1 review
12 helpful votes
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November 13th, 2020

I ordered a sweater as a christmas gift... weeks went by and I heard nothing. Then I got a call from UPS saying it couldn't be delivered until I paid them more money, and that if I didn't they'd send it back to the company. I didn't feel comfortable paying over the phone so I took my chances with it being sent back. Next thing I know I get a letter in the mail giving me a website to go to pay the extra money. So I did. In the end I never got my product, only got a partial refund and never got the extra money back from UPS. I was scammed out of about $30 or $35 and a ton of my time. Spreadshirt is NOT WORTH THE HASSLE

Thumbnail of user deborao10
Germany
1 review
5 helpful votes
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July 27th, 2021

After being informed that the client's private Data was leaked, I asked them to delete all my account and Data, since I have never bought, sold, or really used their site and is my right in Europe to have this Date deleted. So, not only they had the Data hacked in their weak system, they refused my RIGHT to have this data deleted from their server.

Thumbnail of user maxa39
Canada
1 review
3 helpful votes
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November 1st, 2017

On behalf of our whole team at Mr. Shawarma in Canada we would like to give a big thank you to the bulk department at Spreadshirt, especially Mr. Justin Ramsey in Bulk Dept.! Our new uniform t-shirts turned out to be amazing and good quality! The designs created by Spreadshirt for us are making a positive marketing impact with our customers (with their eye catchy and creative slogans)! Mr. Justin Ramsey was extremely patient with our order (we probably made over 10 revisions) and provided exceptional customer service... probably the the best we have ever experienced in this industry! He helped us every step of the way and was always responding to us in a very timely manner, which was very helpful and very convenient for us! They created and delivered our uniforms to us in Canada on exact time and their prices are reasonable for the level of quality, flexibility and service you receive from them! We are very happy customers and we will be using them for all our uniform needs!
5 stars +
Salaam and Thank you,
Mr. Shawarma Team (Canada)

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Create custom t-shirts, personalized shirts and other customized apparel at Spreadshirt. Print your own shirt with custom text, designs, or photos.

Company Representative

Thumbnail of user marieluisew
Marie-Luise W.
Typically does not respond to reviews

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