• SpyFly

SpyFly

Overview

SpyFly has a rating of 4.1 stars from 7,790 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info, and phone numbers. SpyFly ranks 3rd among Background Check sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 79.6%
Positive
328
Neutral
46
Negative
38
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How would you rate SpyFly?
Top Positive Review

“Good and perfect, But you just have to stop holding...”

Nelly b.
9/23/24

Good and perfect, But you just have to stop holding customers account, New account can't be trusted exceed of search. Aside from that. All is perfect.

Top Critical Review

“The info is outdated”

Bobbi M.
8/10/24

The info is outdated. I have verified change of address, change in assets, change in employment, marital status changes, and Law enforcement changes also

Reviews (7,790)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone numbers (73)
Thumbnail of user tnr4
New York
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

Everything has been quick to find, efficiently organized and as far as correct in content that remains to be seen.

Reason I chose this business:

Happenstance!

Thumbnail of user danielr3159
Daniel R. – SpyFly Rep

Thank you for leaving us this review.

Thumbnail of user brandyp206
Utah
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

I love this site. Its had the most up to date and extensive information of any site I've used.

Reason I chose this business:

I am a return user and have been very happy with the results.

Thumbnail of user davidn2780
David N. – SpyFly Rep

We appreciate your feedback.

Thumbnail of user jasong1937
Missouri
1 review
1 helpful vote
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February 22nd, 2024
Verified purchase

From just looking up the people who i know such as family members there is so much incorrect information although i do understand these are possible relitives and associations but theres a lot that are not correct as well as information that is extreamly out of date. So theres a lot of information that i found more accurate on a free people finder

Reason I chose this business:

The $1.00 trial.

Thumbnail of user jasono962
Jason O. – SpyFly Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Thumbnail of user amym3591
Oregon
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
Thumbnail of user yaritzac9
Yari C. – SpyFly Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.

Thumbnail of user angelam729
Hong Kong
2 reviews
8 helpful votes
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June 12th, 2020

Anyone here who's serious about getting legit hacking services should make no mistake in contacting stella to help out asap. His services are known for awesome customer service as well as her speed in delivering.

Thumbnail of user dominicab7
Illinois
1 review
0 helpful votes
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July 8th, 2023

First of all, I may have tried a search on this site just to check it out because I heard it was a good source of info. However, I never signed up for anything, yet every couple days I see that spy fly is trying to bill me for $29.97. Interestingly, and I'm sure not coincidental, this started happening right after my credit card company informed me of fraudulent online purchases for items at Best Buy. So I really can't tell you how good/not good their people search is, but I can tell you that this fishy behavior, and the continual transactions that I did not approve, should serve as a warning with anyone who wants to do business with SpyFly.

Tip for consumers:
Buyer, beware! Be sure you know exactly what you’re signing up for before making any purchase.

Products used:
People search

Service
Quality
Thumbnail of user jenniferl3655
Texas
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

This is great i can actually find my loved ones on here. Thanks!

Reason I chose this business:

To find my loved ones

Thumbnail of user davidn2780
David N. – SpyFly Rep

Thank you for your review, it's great to hear this type of feedback.

Thumbnail of user lisap1696
Wisconsin
1 review
1 helpful vote
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July 4th, 2021
Verified purchase

I don't know if I am being charged for these background checks, as I did not see that statement anywhere. Otherwise, love this, very efficient, accurate, fast, and full of information. Really nice people search

Thumbnail of user deborahj1257
Mississippi
1 review
1 helpful vote
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February 2nd, 2023
Verified purchase

Reports not showing any criminal, social media, financial, or many info besides the name, address, phone, family, associates, and a few emails. If this is all I am going to get the subscription is of no use. Please cancel subscription right now,

Reason I chose this business:

It was one of the top names in the search engine. But as I already knew that isn't always a good indicator. It just shows you have more money for marketing. I will be rating this site in several venues and on my company info.

Thumbnail of user brittanyw455
Wisconsin
2 reviews
0 helpful votes
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June 12th, 2022
Verified purchase

Great information except I can't find someone who's now married to my ex husband and stays with my daughter on the weekends. I have her full name from what was written in a high school yearbook from our graduation year. Help!

Thumbnail of user bonniew180
Michigan
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

I find spyfly has more information than other sites I've used. The address info can be wrong and it would help if possible to identify a potential spouse in associates/relatives. But it has helped me avoid online dating predators a few times.

Thumbnail of user hollyc11
North Carolina
1 review
5 helpful votes
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December 8th, 2014

After 26 years of searching for my biological father and extended family, I joined this site and within days, was able to find them and make contact! I've tried dozen of others sites and ran into countless dead ends and endure heartbreaking disappointment. There is NO OTHER SITE that can produce as accurate results as Spyfly. NONE! ZIP. NADA. ZILCH. It's the best site, HANDS DOWN. And, I can't fail to mention, Spyfly also have I. M. P. E. C. C. I. B. L. E. Customer Service Personal. :)

Thumbnail of user darlenas2
Texas
1 review
2 helpful votes
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August 16th, 2022
Verified purchase

Your information is not current and sloppy you don't even have the correct information for myself let alone other people that I've tried to look up sloppy it's all sloppy so I would like a refund of my $1

Reason I chose this business:

Well I thought I was going to get some current correct information but what I did find was incorrect sloppy bull$#*!

Thumbnail of user reginaw199
California
1 review
1 helpful vote
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October 11th, 2021
Verified purchase

Love you guys so much. I tell anyway that will listen. It's rare that I am not able to find someone but about 98 percent of the time I find just who I'm looking for. Thanks again. Can't believe how easy your site is. Keep ur the good work!

Reason I chose this business:

Referrals mostly

Thumbnail of user chicoe
California
3 reviews
25 helpful votes
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March 28th, 2015

Yet another dirty site charging ridiculous rates for faulty, recycled, and inaccurate information. These sites' intents are rather to cheat, and steal through deceptive practices than what they claim. I'm convinced if it pops up in spam folders, it in fact rhymes with spam.

Thumbnail of user spyf1
Spy F. – SpyFly Rep

Hi, Chico E. We are sorry to hear you feel our intentions are anything but genuine. We are very proud of the services we offer and have many members who use the information on our site and the benefits to find lost loved ones, check out online dates, and learn about the people encountered in daily life. Our information is as accurate as what is publicly available; no more, no less. That said, we make our terms very clear and allow our members a trial membership so they can make an informed and educated decision about our services. We hope this addresses your concern. If you have any questions, please call us at 1-800-301-5905 between 5 a.m. to 9 p.m. PST 7 days a week.

Thumbnail of user terryc1154
Texas
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

Many of the areas that the site says it will find are blank saying there are no records. Something like a driver's license? Really. I pulled my own name to see its accuracy, what a disappointment. If more information is given and it's accurate, I'll be happy to give a higher rating

Thumbnail of user lindac3415
Tennessee
1 review
1 helpful vote
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October 4th, 2021
Verified purchase

This site is great... except for one disturbing fact! I have found that a couple of charges on both my account and my deceased husbands file are totally false! I do not hold SpyFly accountable for those false charges as they only post info different law offices give them. Now I know what any officer sees when they check my background!

Reason I chose this business:

To check on a couple of suspected idiots

Thumbnail of user leilaniy
Iowa
1 review
2 helpful votes
  • Send Message
June 7th, 2014

Spyfly offers a wonderful membership that easily provides you with unlimited, discrete background checks that offer many types of accurate records and offers extremely useful family protection services as well.

Thumbnail of user carissak18
Texas
1 review
1 helpful vote
  • Send Message
November 22nd, 2022
Verified purchase

It offers so much information pertaining not only to the person ur searching for but also their friends and family. The only thing I strongly suggest working on is the criminal history information. That's y so many people want to look up someone's background. Other then that it's an awesome service!

Thumbnail of user thomasb3650
Kentucky
1 review
1 helpful vote
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October 10th, 2022
Verified purchase

Old, outdated, incomplete information. I checked three people I've known for years just to check the accuracy of your info. It was fairly useless. In one case a guy who has been in jail numerous times had no arrests listed. The phone numbers listed were one or two numbers ago. You give a first name and you get a list of everyone with that last name. You can't give exact age to narrow it down. All in all this site is lame.

Reason I chose this business:

Test it out to see if it was a good source of info.

Thumbnail of user brettd46
California
1 review
0 helpful votes
  • Send Message
December 10th, 2019
Verified purchase

Good info, i dont know about accuracy as i just logged off the site minutes ago. I wish there was more in on dating sites and updated living locations. Every address spyfly listed was in the "past " tense. ----Bob lived here, bob lived here, and the last house... this must be it! Excited, i clicked the little house icon... and... Bob lived here in blah blah. So Bob, who still has 3 million in his bank, is homeless, no current address found. I know he could rent under an alias but why. I cant come up with a likely one, well i guess that makes us both related! Overall id give it an B-B+ grade.

Reason I chose this business:

Price was right

Thumbnail of user roseannv7
Washington
2 reviews
0 helpful votes
  • Send Message
January 31st, 2022
Verified purchase

If price could come down some for people let me me, disability and paraplegic with limited income that would be so covert helpful. Otherwise I like the way you put info together and send notice if you think I should check because in my area.

Reason I chose this business:

I had my BFF checking on some stuff and she checked mine on here. I am trying to get credit report fixed and there are issues with liens and taxes that I did not know about. I have also been badly hacked and ID theft. I am hoping this will help me with that too. Any suggestions please send my way! Bett than last company I used too.
Thank you
R.

Thumbnail of user elainem458
Utah
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

Lots of inaccurate "facts" and failure to collect information such as a Driver's License when one does exist or voter records for someone that routinely votes. Also, reports of living in a place they never lived in. Also, many "facts" are reported more than once, especially court records.

Reason I chose this business:

Curious how accurate sites like this are.

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Elaine,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user meganp693
Florida
1 review
0 helpful votes
  • Send Message
December 28th, 2023
Verified purchase

Thank you so much for the updates. You've made life a whole lot safer in this tech savvy experience for me, that I can afford, that is easy to understand, easy to navigate, and the information is up to date, and I can remain anonymous! Thank you!

Reason I chose this business:

Because I wanted to look up my father's contact information because he wasn't picking up the phone and I was worried he was in the hospital. Thank you spyfy

Thumbnail of user eskewc
California
2 reviews
0 helpful votes
  • Send Message
December 14th, 2019
Verified purchase

I have other services that yield a lot more information. The criminal section especially, this one puts a ball on someone that clearly does not deserve one by far. So step up the overall intel gathering game because right now, I have no reason to use this service when I can be better informed elsewhere.

Reason I chose this business:

I like it and want to see better results to justify staying but I'm running out of reasons

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Eskew,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Instant access to millions of criminal, sex offender, marital records and more with SpyFly. Find out the truth about anybody.

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 4 days

How do I know I can trust these reviews about SpyFly?

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