• SpyFly

SpyFly

Overview

SpyFly has a rating of 4.1 stars from 7,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info, and phone numbers. SpyFly ranks 3rd among Background Check sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 79.6%
Positive
328
Neutral
46
Negative
38
See all photos
How would you rate SpyFly?
Top Positive Review

“Good and perfect, But you just have to stop holding...”

Nelly b.
9/23/24

Good and perfect, But you just have to stop holding customers account, New account can't be trusted exceed of search. Aside from that. All is perfect.

Top Critical Review

“The info is outdated”

Bobbi M.
8/10/24

The info is outdated. I have verified change of address, change in assets, change in employment, marital status changes, and Law enforcement changes also

Reviews (7,791)

Rating

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Other

Reviews that mention popular keywords

phone numbers (73)
Thumbnail of user eskewc
California
2 reviews
0 helpful votes
  • Send Message
December 14th, 2019
Verified purchase

I have other services that yield a lot more information. The criminal section especially, this one puts a ball on someone that clearly does not deserve one by far. So step up the overall intel gathering game because right now, I have no reason to use this service when I can be better informed elsewhere.

Reason I chose this business:

I like it and want to see better results to justify staying but I'm running out of reasons

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Eskew,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user karinw33
Florida
1 review
0 helpful votes
  • Send Message
August 16th, 2020
Verified purchase

So far excellent. Only 2 searches not found. Means fake name person does not exist. This is exactly what I needed to know! Thank you so much. I am liking this valuable service for information. I have many more names to check out before my trial ends.

Thumbnail of user randallf67
Tennessee
1 review
0 helpful votes
  • Send Message
August 17th, 2020
Verified purchase

I found things about me that are accurate and don't show up on any other service, but also found several major things that were not me at all. They involved a crime committed by someone else with the same name. Not good.

Thumbnail of user jasonb922
Tennessee
1 review
0 helpful votes
  • Send Message
January 7th, 2020
Verified purchase

Love it so far, has already helped to put me in the right direction to finding person who screwed me over on a deal with selling my vehicle. I now have a more focused idea on where the individual may be located.

Thumbnail of user christinev126
Iowa
1 review
0 helpful votes
  • Send Message
December 31st, 2019
Verified purchase

I always thought these advertisements for need background reports was a scam just wanted money cause i have used a couple that said free but before i got my report it went to credit card info wanting $29.99 so im so excited with Spy Fly its the first thats worked for me. I will recommend to everyone to use Spy Fly it works. Thank you Spy Fly.

Reason I chose this business:

Im dating online needed to no background check.

Thumbnail of user katied147
Maryland
1 review
0 helpful votes
  • Send Message
December 23rd, 2019
Verified purchase

Not impressed... Did not give right information. I know one of the persons were arrested twice... you show 0. This is just a scam. I will call to cancel and there should not be any other charges on my card. This is nothing like it was advertised it to be. Very disappointed.

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Katie Daugherty
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user janetd244
Indiana
2 reviews
0 helpful votes
  • Send Message
March 27th, 2022
Verified purchase

Doesn't give any marriage information - just general stuff. Information you can find out without paying! Out of curiosity, I checked myself and it shows me living in a state that I have never lived in. So your information is incorrect. :'(

Reason I chose this business:

Was hoping to find the information I was looking for. But it's obvious your site has some BAD INFORMATION!

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Janet,

Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it's not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it's possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user dentonw
California
1 review
2 helpful votes
  • Send Message
July 24th, 2020
Verified purchase

It's been helpful, but I still didn't find the up to date info that I was looking for. The phone numbers and addresses were not relevant anymore but I did find some very useful info. I've been loaning my car to someone who swore they had a clean driving record and never been in trouble with the law. Your records showed differently and after double checking, the court records were correct.

Thumbnail of user paulv18
California
2 reviews
4 helpful votes
  • Send Message
June 16th, 2015

Mostly i like the site because it is much easier to use than some of these other sites. It's good to keep in mind that since a lot of these types of sites are based on public info, sometimes you might not find that much. I mean i'm not expecting the service to be $#*! tracy or something so just keep your expectations in check and you should get a lot of mileage with this.

Thumbnail of user amandac1576
Georgia
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase

Some of yr information is incorrect and there's now 3 people I have looked up that I know for a fact have records and you claim they do not. And your social media finds are always zero so your not really helping me find anything I don't already know but thanks

Thumbnail of user susank2050
Ohio
1 review
0 helpful votes
  • Send Message
March 24th, 2022
Verified purchase

This site is not updated. Several inquiries are very dated. One of the inquiries have been deceased for almost 8 years. The main inquiry Joshua Wars has been convicted and sentenced. Your report says not resolved.

Reason I chose this business:

Just tried it

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Susan,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user shannonh23
North Carolina
1 review
12 helpful votes
  • Send Message
May 6th, 2015

Wow really poor product. Several names came up blank, so I researched someone I know. NO work history been there 30 years, NO vehicle reg he's had the car 45 years, NO driver license information, had this 55 years. Don't waste your money here.

Thumbnail of user spyf1
Spy F. – SpyFly Rep

Shannon H. Thank you for your comment and we are sorry to hear you were unsatisfied with our service. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

Thumbnail of user kimberlyt1543
Ohio
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

Love it!@,&*<:*($^((%$:&*>$Z h b I g nah g vgbjj

Thumbnail of user yaritzac9
Yari C. – SpyFly Rep

Thank you for the 5-star review.

Thumbnail of user walterj290
Illinois
1 review
0 helpful votes
  • Send Message
May 3rd, 2021
Verified purchase

Thanks it's been a great experience for me and my wife easy way to get records on people to find out who was arrested for anything to feel safe before letting them do work in your home for that thanks

Reason I chose this business:

Someone was using my ID and got pulled over in my name

Thumbnail of user jasonh1744
Texas
0 reviews
0 helpful votes
  • Send Message
June 24th, 2022
Verified purchase

Your data on people is pathetic at best. How can you not show that a person has a D. L., social media. C. H. L. marriages, my god the list goes on. By far this is the worst public data,/ background check company ever the only reason why you got 1 star is because I had to mark at least 1 star

Reason I chose this business:

I chose spyfly because I thought you'll would be a step above been verified and a couple of the other background check sites. But clearly I was wrong. You are by far the worst. When it comes to ratings, there should be negative stars. Which is what I would've rated you

Thumbnail of user jonr217
Texas
1 review
0 helpful votes
  • Send Message
November 2nd, 2019
Verified purchase

I found nothing I needed. True my charges and relatives... But that was pretty much it. I came on to check my driving record before I start this job next Saturday and had a question About something. There's no work history, driving record, or anything like that. A lot of 0's across the board. I feel like the information given is going off my face book account or something.

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Jon,

We are sorry to hear you did not have a positive experience on our website. Please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

In case you weren’t aware, Spyfly is the internet’s most complete background check service making it fast, easy and safe for people to find and learn the truth about anyone. We aggregate billions of public records into a single, easy to use interface and manage this information with cutting edge technology.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.

You can also run targeted searches to find out if there are sex offenders living near your loved ones. You can create a 5 mile protection zone around your home, empowering you to monitor sex offender activity in your neighborhood and up to 3 other locations anywhere in the country where your family or loved ones spend time. We then send immediate email alerts when a new sex offender registers within any of your monitoring zones.

Lastly, our members are able to set up Emergency Response Profiles for each one of their children. These digital profiles contain a child’s picture, personal information, physical description, medical information as well as guardian contact information. These profiles can instantly be emailed to friends, family or the police in case a child goes missing or is abducted; this assists parents and law enforcement in the recovery of the missing child.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user carolh32
Mississippi
1 review
15 helpful votes
  • Send Message
December 17th, 2014

Spyfly is a joke! I looked up two people that I know for a fact have a very long criminal record and the only thing that Spyfly came up with in a search were a few addresses and a couple of family member names. I got all that information online for free! Spyfly did not show any of the many arrests nor the 7 year and not even the 9 year prison sentence that one of them served in MI & OH. I feel this website is totally worthless.

Thumbnail of user spyf1
Spy F. – SpyFly Rep

Dear Carol,. Thank you for your comment and we are sorry to hear you were unsatisfied with our service. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available; or for some reason our data providers didn't provide it to us. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

Thumbnail of user teresajasmineh
Missouri
1 review
4 helpful votes
  • Send Message
February 20th, 2019

I signed up for spy fly paid the dollar spyfly took it upon themselves to go into my account after cancelling my subscription and still money that has still yet to be returned I do do recommend this website to anyone they steal out of your account without your authorization

Thumbnail of user jimf941
Ohio
1 review
1 helpful vote
  • Send Message
March 9th, 2020
Verified purchase

Everything you pulled up on my record is the same thing my 15-year-old could find on a basic google search. No info on a driver's license or vehicle registration. The 2 most important things that a lawful person has. I have had the same driver's license for 50 years. Seems to me you are just supplying basic info that a google search can do. And not any true searches yet you make believe you are doing a complete and thorough search and charge money for such service.

Reason I chose this business:

It came from a reliable friend

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Jim Flemming,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user delisal6
California
2 reviews
0 helpful votes
  • Send Message
July 4th, 2023
Verified purchase

The information I received was so limited and nothing pertinent. The info that was received I can actually google from internet. Also I have encountered two or three different individuals on one selected report. I actual located the individual I had searched for mix in another individual's report, with same name, different ethnicity and birthdate. The Individuals I searched all erroneous reports, it is inaccurate, incomplete, lacking any pertinent information. I'm so glad it was just a trial for the reports are erroneous, dismal at most.

Reason I chose this business:

I really don’t know, it must of stood out for advertising in which SpyFly was capable of supplying information on report requested for individual once I put in my information I had on individual, such as name, city, State and Age. So disappointed I wasted my time and energy on SpyFly

Thumbnail of user tammyp168
West Virginia
1 review
0 helpful votes
  • Send Message
October 28th, 2019
Verified purchase

This site is very easy to navigate and is very quick with results. However, I was slightly disappointed that each person's report is quite thorough until around mid way and then almost every category is blank saying that no info could be found.

Reason I chose this business:

I had not heard of it before.

Thumbnail of user kassandral5
Texas
1 review
0 helpful votes
  • Send Message
May 20th, 2020
Verified purchase

Awesome. Rarely do you get this much good and valid information when you're paying so little. I cannot believe you much information they had on girls looking for very happy and I've only gotten started

Thumbnail of user alexisg117
California
1 review
1 helpful vote
  • Send Message
October 2nd, 2020
Verified purchase

I'm trying to locate classmates for a class reunion and so far the majority of the info found is rather sparse. For example, none of the people I've looked up have any employment history, or any driver's licenses notes, and places lived only goes back to the 80's or 90's. This seems rather basic, something that could be located on any credit history. No sure why this is, I'm trying to get info to be able to identify if I've got the right person.

Thumbnail of user sitej38
Kelli M. – SpyFly Rep

Dear Alexis Genung

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Thumbnail of user tammien15
North Carolina
1 review
0 helpful votes
  • Send Message
July 10th, 2021
Verified purchase

I've seen charges applied on me that never happened from way back when I was in high school, letting me know someone was writing worthless checks in my name before I even had a license or a job or bank account. Identity theft from over 30 years ago I never knew about

Thumbnail of user natashah264
Alabama
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

I started this for a specific person Tay has assisted me and almost killed a friend, I wanted to know their criminal history however, it shows they have none at all. I already know for a fact of certain charges and warrants. So why would it not show their records? Just saying this is not worth to keep each month!

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From the business

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Thumbnail of user sitej38
Kelli M.
Typically responds within 4 days

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