SquareSpace

I don't have a problem with these guys, really; I've been looking around to create a website for audio book publishing, but this (strange) 300 mb limit makes it impossible. This site inculdes audio book publishing, so I don't understand why they would include a template for it. I have two audio books and both are nearly 1 gig.

I say I don't have a problem with this site, but, I never actually used their site, because I can't do anything. Other creator website don't even have an audio book template. What's even more strange is, a YouTube guy receommended this site.

Squarespace is a pretty good website builder for an average user. However, it lacks in features. It's simple to get started and the learning curve is moderate. I recommend Squarespace for portfolios and vCards only. The features and flexibility for using Squarespace for an eCommerce site is not great. Overall, the website builder is good.

Don't do it!

I don't normally write these kind of things on the Internet, but I think it's important that a warning be given to anybody considering Squarespace as their provider.
Squarespace is set up for people that have no idea what they're getting into. When we started with our website that was us. As we grew and learned more, we found a number of limitations and what you can do with their platform.
The biggest issue is once you are on their platform you're totally locked in. Due to the other issues that are already been talked about here with the almost total lack of support and the way the process for moving your domain Is set up, it either takes a very long time to get out or you just have to give up and start over again.
They make it very attractive to get in and get started. The platform is easy to use, which is attractive. But going for easy in the short term will limit you almost entirely in the long run. Take the time to learn a real web platform and start simple. You won't regret that decision. I've regretted the decision about Spacespace for over six months now. It took that long to get out of them.
Don't do it!

Squarespace has saved us thousands in merchant fees (along with stripe) plus thousands in admin bills from web developers, plus months in development time. I really really wish I knew about this company before we spend so much money on rubbish sites. I cannot recommend them higher.
My only criticism is that there are a few customisable things that are tricky and not included - rolling payments, popups, affiliate coding etc, but the pros are significantly higher than any negative I could think of.

Their so called award winning customer service is major BS and going downhill fast. Ive had them for 2 years now- the lady who built my site liked them. Recently I needed help with website billing and Domains because I am moving and changed my primary URL, wanting to cancel the other and all I could get was people emailing me links from India or some other country- who cares where they were. Point is they are NOT HELPFUL! You have to do it all yourself and there is NO HELP>

I've been with Squarespace since they were little more than a small start-up company. Yes, as other reviewers have pointed out, they are a bit pricey compared to other web builder/hosting companies, and their design tools do take some time to get used to, but their templates are very professional looking, and there are some really great looking websites on Squarespace. But the main reason I rate them 5 stars is their reliability and superb customer service. They helped me last year to transition from Squarespace 5 (the old platform) to Squarespace 7 (the current platform) most efficiently and with no downtime. Their web-building software is not for dummies like Weebly (I don't mean that as an insult because I also use Weebly for a very simple site that I have), but Squarespace has some superb design features once you get into it. For those who say it's difficult or confusing, I would guess they are not reading the tutorials that are on the Squarespace website. Once you've taken the time to go through those, it's nowhere near as difficult as it might first appear. I also use the Wix website builder. For a premium website, I wouldn't go past Squarespace. For a budget website, Weebly is fine. Wix is somewhere in the middle.

I don't recommend using this platform at all. I was recommended by someone who told me Squarespace had free options for websites. When I created an account, I had access to all of the templates. Naturally, I thought if it was letting me use them, it was free. Since I hadn't purchased any type of subscription. I then spent FIVE HOURS building my website. After running into multiple code errors that not even my web design friend could figure out, and struggling with the tools which were difficult to make sense of, I finally decided to publish my website. Still thinking it was free, I purchased a domain but found that my website was still not accessible. It took another 30 minutes to find how to publicize my website, only to discover that I need to pay $16 monthly to publish. Furthermore, when I looked into canceling that subscription, the cancellation takes down my website immediately, without even giving me the remainder of the month which I paid for. I feel like I was scammed of my money and hard work. Horrible experience.