• WebStarts

WebStarts

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Overview

WebStarts has a rating of 4.5 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebStarts most frequently mention customer service. WebStarts ranks 2nd among Website Builder sites.

  • Service
    14
  • Value
    14
  • Shipping
    2
  • Returns
    4
  • Quality
    14
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate WebStarts?
Top Positive Review

“Webstarts makes web design simple, beautiful, and affordable.”

iRobot R.
6/3/17

I've worked with many website design sites over the last two decades comparing them all. One or the other would not do something important that I needed when it comes to running a radio station website as coding can be very technical. I found webstarts years ago and it was the most complete and easiest web designing website I could find. I even use it to do most my own art and edit my images. I had left for wordpress for about 2 years, which can be very complicated, but webstarts technology and updates now have me going back to webstarts. It's just too easy to use, most tools are common sense. It's as simple as copy and pasting and having fun to see what all I can do. They have really come a long way and I would very highly recommend them.

Top Critical Review

“Don't worry about the 5 year "locking in before a price...”

Robert A.
7/10/13

Don't worry about the 5 year "locking in before a price increase" - they've been saying that for almost a year and will probably never do it. It's a scare tactic they use to sucker people afraid to lose their website. As for 50% off "special", they've never NOT had that sell and have always charged regular price - feel free to check back everyday to see the sale "has extended." - Don't bother calling support unless you want to be sold something too - their technical support is really nothing more than a way to sell you something else.

Reviews (67)

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customer service (11) website builder (6) customer support (3)
Thumbnail of user irobotr
Texas
1 review
0 helpful votes
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June 3rd, 2017

I've worked with many website design sites over the last two decades comparing them all. One or the other would not do something important that I needed when it comes to running a radio station website as coding can be very technical. I found webstarts years ago and it was the most complete and easiest web designing website I could find. I even use it to do most my own art and edit my images. I had left for wordpress for about 2 years, which can be very complicated, but webstarts technology and updates now have me going back to webstarts. It's just too easy to use, most tools are common sense. It's as simple as copy and pasting and having fun to see what all I can do. They have really come a long way and I would very highly recommend them.

Service
Value
Quality
Thumbnail of user normanw171
Canada
2 reviews
1 helpful vote
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December 21st, 2023

I love Webstarts. I've used other website builders but, as a "non-techie" I've found Webstarts BY FAR to be the easiest to use. If I ever get stuck on how to do something. I can easily access one of the many video tutorials they offer

Products used:
website builder, email, domain registration

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Thumbnail of user briannap102
Washington
1 review
0 helpful votes
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August 11th, 2022

I have had 2 websites with webstarts.com since 2010 and at no point have I had any of the issues that have been posted here. I have had questions throughout my 10+ and they have always responded back within 2 business days or less. I continue to recommend them as a great website builder as they are easy to work in. The only gripe I have is that there isn't a way to consistently format my text boxes with HTML coding like other sites allow.

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Thumbnail of user deborahb133
France
1 review
1 helpful vote
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November 10th, 2017

Webstarts is a great website hosting service. For someone like me who doesn't want to get bogged down with programming code, it's almost child play. Their drag and drop page builder is very easy to use and they offer many professional looking templates to get you up and going without wasting time. Perhaps what I appreciate the most though is their support team. They are always there to guide you and help you with any issues you may be experiencing. Their computer engineers were able to import my Wordpress Blog when I got stuck saving me a lot of time, money and stress. They never gave up until it was done. Their many tutorials also are fantastic giving you the feeling that they have really thought of everything. As an instructor, I also like the fact that I can integrate Flash files, video and audio onto my website. Deborah Bell

Thumbnail of user roberta56
Florida
1 review
11 helpful votes
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July 10th, 2013

Don't worry about the 5 year "locking in before a price increase" - they've been saying that for almost a year and will probably never do it. It's a scare tactic they use to sucker people afraid to lose their website. As for 50% off "special", they've never NOT had that sell and have always charged regular price - feel free to check back everyday to see the sale "has extended." - Don't bother calling support unless you want to be sold something too - their technical support is really nothing more than a way to sell you something else.

Thumbnail of user therona8
Idaho
1 review
0 helpful votes
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January 18th, 2017

Everything about working with WebStarts is top notch. The platform is intuitive and easy to use. If you contact them with a question or concern, not only do they respond incredibly quickly, they're also genuinely nice people who care about addressing your issue immediately and thoroughly. Would definitely work with WebStarts again and again- highly recommended!

Thumbnail of user danielr148
Florida
1 review
0 helpful votes
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March 15th, 2017

Webstarts has been my "go to" for many different aspects of my professional AND personal life. The system is fairly easy to use and really anyone can get an active website up in just a few minutes. Add a little more understanding to widgets and coding and the sky is the limit. It's a true "plug and play" environment that allows you to be as creative or static as you want.

For the ease of use and freebies they offer, it's hard to beat.

Thank you Webstarts!

Thumbnail of user adamb58
Adam B. – WebStarts Rep

Thank you for the 5 star rating Daniel. We appreciate you :D

Thumbnail of user sarahj38
Japan
1 review
2 helpful votes
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May 10th, 2013

A couple years ago I was in need of an easy site builder to not only build my own personal website, but to build sites for a couple of my friends, since I'm the only one thats good with a computer. I ended up sticking with webstarts, their prices were great, customer service was very personable, and they made it easy for me to build numerous sites which now enables me to have customers and maintain their websites for them. At the end of the day, choosing webstarts was a great choice.

Thumbnail of user bobc44
Thailand
1 review
8 helpful votes
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September 28th, 2013

Credit card billed without authorization. Trying to get money back is like smacking your head against a brick wall. Hardly surprising the Pay Pal is not a payment option. Animations have not worked for over 8 weeks and my complaint was dismissed because it was not a priority. My phone calls were never returned and my emails were ignored. My advice is... NEVER give your CC details to Webstarts. The word "proceed" is taken as your authorization to debit your card.

Thumbnail of user colbys11
Tennessee
1 review
1 helpful vote
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March 15th, 2017

We have been with Webstarts for 7+ years and have 60 websites with them. It is a good website builder that is very simple to use. Customer support has always been top notch - Steve is very attentive to our needs. Through the years we have seen Webstarts grow and add more features to their easy website builder, which makes it even easier for us to build websites. You should definitely give them a try... We have been more than pleased with Webstarts!

Tip for consumers:
They have a free version you can try... The easy builder is simple to use

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Thumbnail of user adamb58
Adam B. – WebStarts Rep

You're the best Colby. Thank you for the loyalty and support. You're a true asset to our company.

Thumbnail of user jennia1
Honduras
1 review
2 helpful votes
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April 11th, 2014

Webstarts.com has been very beneficial for my business. It helped almost immediately, and it was really easy to create! With all the other tasks and duties that come with starting a tourist/local attraction, Webstarts.com was a breath of fresh air for me. Their easy to use interface and video tutorials made it easy to make an entire working website in less than a week. Thanks Webstarts.com!

Thumbnail of user darinp9
Michigan
1 review
0 helpful votes
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March 14th, 2017

Webstarts has been great to work with from day one. The design platform is easy to use and includes a lot of tools and widgets to help make your websites functional and look really professional.

Their format is way better than wordpress because everyone can point out a wordpress website. Webstarts gives you the choice of trendy templates that you can change or add any element to, or you can start with a blank canvas.

Pros: Easy to use, great customer service, fair pricing, reliable, regular upgrades.
Cons: Not 100% responsive, mobile editor can be tricky sometimes.

Would I recommend? Absolutely! I researched every DYI website company for months and hands down Webstarts has the best overall program.

Service
Value
Quality
Thumbnail of user adamb58
Adam B. – WebStarts Rep

Thank you Darin for being such a loyal patron. We look forward to serving you for years to come. You create some of the best looking websites.

Thumbnail of user glenng44
Texas
1 review
0 helpful votes
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October 6th, 2017

Your site makes it possible for a "average computer dude" to build a reasonable effective beginning website (http://branches-burls.webstarts.com/). Having your WebStarts Knowledge page just a clip away is most helpful. And I felt very "supported" by your personal e-mail etc. Thank you.

Glenn

Thumbnail of user edwardc98
Thailand
1 review
2 helpful votes
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July 25th, 2017

WebStarts is a dynamic website editor that is ridiculously easy to use and which produces professional results. If one does have questions, the level of customer service is higher than any I have experienced in any industry. They even go to the extent of creating a custom video analysis of your difficulty and how to solve it. The people behind the site are cool, composed, and caringly considerate. I can't imagine using any other system. Edward Carter, PhD.

Thumbnail of user clarkr13
California
1 review
1 helpful vote
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May 11th, 2018

A few times I have tried to find reason to walk away from WebStarts... but every time I do they always SHOCK me, by not only resolving my issue, but pointing out other things their software is capable of doing that I never even thought about.

Just a minute ago I thanked the WebStarts team for resolving an issues I had with my website that stops movies from playing automatically when someone lands on my website (this is something that all computers as well as laptops and mobile phones are going to loose the capability of allowing in the not so distant future, the reason is to try to stop hackers from using that as a way to get into your system)... the way WebStarts got around getting a movie to show when someone lands on my site was "inginious"... and I thanked them for that. I told them that they where making me a Webstarts user for life... and they are. Thank you WebStarts.

Service
Value
Shipping
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Thumbnail of user dawnu49
Nevada
2 reviews
0 helpful votes
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November 16th, 2022

I have been using Webstarts for over a decade. They are easy to use for someone like me who has no idea what she is doing. Aaron assist me with everything via emails. I get quick answers and fixes. They have great temples that you can make your own. The pricing is perfect for what you get. It did just go up in price I wish I could have been grandfathered in since I have been with them so long but what hasn't gone up in price. I recommend them.

Tip for consumers:
You can email or call the company with any question and you will receive a quick response

Products used:
website

Service
Value
Returns
Quality
Thumbnail of user juliannep3
Maryland
1 review
0 helpful votes
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January 22nd, 2017

What drew me initially to WebStarts was their fair and affordable pricing. I stayed because the layouts of their websites are beautiful and very diverse and customizable. I also loved their rapid responses to my support emails. Even when I ask stupid questions that have obvious answers, they are so kind and give solid answers. I highly recommend them and would not use anyone else to host my website!

Service
Value
Quality
Thumbnail of user lisaw1436
Vermont
1 review
0 helpful votes
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February 23rd, 2021

This is a great company - if you are looking to build a beautiful and professional website, with the confidence of knowing you have excellent customer support, you needn't look elsewhere. I have been using WebStarts since 2012 for three different businesses. Their platform is easy to use and intuitive. They have great tutorials and beautiful templates. The staff is super friendly, helpful and knowledgeable. They are customer oriented and respond very quickly whenever you need help. Additionally, their pricing is very reasonable and there are no hidden fees or gimmicks.

Thumbnail of user donu9
Indiana
1 review
0 helpful votes
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June 29th, 2017

I tried other website building sights, get frustrated with their complicated un-creative tools. I was lucky to get on board with Webstarts. Creating a commercial website was easy. Their CS is fantastic, responsive and helpful. They improved their Dashboard over the years. Creating an appealing commercial website with limited resources is easy. Their pricing is very, very affordable for all the features you want to add. Highly recommend them!

Thumbnail of user paulk58
New York
1 review
10 helpful votes
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September 23rd, 2013

After attempting to cancel my account with webstarts. Com, They have not stopped billing my submitted credit card for membership, and they do not reply to any inquiries that I make to them!

Please help!

Thumbnail of user sikaa
Japan
1 review
0 helpful votes
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May 2nd, 2017

Personal support always answers within the same business day (over 14 h time difference between Japan and USA) and often makes the changes on my site on behalf of me to save all of our time! Excellent features and getting better...:-)Personal support always answers within the same business day (over 14 h time difference between Japan and USA) and often makes the changes on my site on behalf of me to save all of our time! Excellent features and getting better...:-)

Tip for consumers:
Don't hesitate to ask for tricks or missing features! All platforms have their these, this one doesn't list what's missing but rapidly tell you a workaround or that it's not available...yet (more than once my bug report was fixed within minutes of reading my report and then me emailed to check it out!)...:-)

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Value
Returns
Quality
Thumbnail of user lauras9
Virginia
1 review
7 helpful votes
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April 6th, 2011

I just got billed 39.96 by Webstarts.com without any warning or notice. I had forgotten that I signed up with them last year on May 5,2010. On April 6,2011, I received notice that a deduction had been made from my checking account. Not only did I not receive any notice giving me the option of not renewing, they took the money from my account after 11 months - not a full year. These people are parasites, living off of those of us who had forgotten they even existed. This is equivalent to theft. Stay away from these people. I couldn't even tell you the last time I got an email from them, that says their support isn't that great either. If I'm supposed to be a member, you would think they would at least provide some kind of notice or correspondence. I have reported them to the BBB and submitted a complaint to the SCC.

Thumbnail of user jessicas34
Honduras
1 review
3 helpful votes
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June 28th, 2013

Webstarts is a great service for anyone looking for a simple and cost-effective web design tool. The tech support is excellent and the design interface is easy to use and offers a wide range of options to fully customize your website.

Thumbnail of user markb348
Germany
1 review
1 helpful vote
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January 18th, 2017

I did my website thru them, they not only rocked it ( cause I'm a computer dummy) I can call them and they walk me thru any changes etc. I want or need to do. I've used them for 5 years and would recommend them to anyone wanting a webpage! 5 Star

Tip for consumers:
perfect company for customer service and great product

Service
Value
Quality
Thumbnail of user asomahi
Ghana
1 review
13 helpful votes
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October 2nd, 2013

Webstarts is the best scam I have ever come accross. There is no need making an attempt to try them. They are worth nothing. They promise only what they cannot do and trust me, if you ever make a mistake and you are thinking of re-imbursement of some funds, forget it because it will never happen.
They won't respond to your mails, and they will not attend to your calls. They are just a mere $#*!!

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