SquareTrade

This warranty is a joke. Sent in a running laptop for a fan issue. They deemed it "unrepairable" kept the laptop and sent some of the purchase amount back (to add insult to injury, this laptop was priced at $629, paid about 200 for the plan. I had gotten this laptop on a black friday sale, so they based the worth of the laptop off the purchase price not the actual price... which is why they refused to fix or trade it...) never gave a choice to send it back. Won't even give the details on what made it "unrepairable".
They took it to fix it to flip it. WHAT A SCAM!

I haver had extended waranties through other companies that made filing a claim tedious, but nothing even remotely like Square Trade. I have a $4000 refrigerator that ois just over a year old and had a ST extended warranty. The ice dispenser quite working and I tried to file a claim with SquareTrade. The (of course) foreign service agent (who barely speaks English) leads you around in all sorts of inane circles trying to get you to do all sorts of irrelevant things - they can't process a claim woithout a video (!) of the refrigerator sitting in the kitchen, they want you to defrost it, they want you to check if the water supply line is frozen (it makes ice, but won;t dispecnse it). After all this, they still won't schedule a service call.

SquareTrade is not square., they are crooks - pure and simple.

Square Trade is terrible. They give you the runaround, think they know what you need OVER THE PHONE! They sent all the wrong PARTS! They are slow at getting the repair done. They will not give you a phone number for the department that needs to order the part. Definitely not worth purchasing. Will never have anything to do with Allstate.

So after over 2 weeks, more than 3/4 dozen phone calls, 1 rude & 2 forgetyful reps, I got a check in the mail yesterday for my tv. That doesn't fix it (which is the reason I purchased an extended warranty) it simply replaces it at the purchase cost (18 mo ago) & not the cost of the policy. (go figure) Had it covered today's cost & not the sale price I would be able to replace it for the amount provided As long as the check is good, I have to say it will get a good soundbar so I will once again be able to hear the news or a movie without guessing. It's only been a month, has there been any news? I won't be making this choice again, but Lord willing, I shouldn't need to learn this lesson over. I just thought it was only fair to provide an update, but these guys didn't make that easy. I think they do read the reviews because 3 days later...

I purchased a bed frame from Wayfair & purchased the insurance from SquareTrade. I just need a replacement part, not the entire item but they had me jump through a million hoops with unnecessary pictures. I sent pictures of the broken piece but they required the whole item. Sent that but they couldn't see the broken area. On month 2 trying to get the part replaced. At this point I'll just contact the manufacturer to get the part myself. Totally dissatisfied!

Bought a treadmill - when it came for a claim, they told me to haul it to a "repair shop" and then they would pay me back. ARE YOU KIDDING? First where do you find a treadmill repair shop and why should I lug a several hundred pound machine. Total waste of money.

I can't beleive this is happening! This company is a complete fraud and should be prosecuted and brought before a judge. Mail fraud is actually happening and they get away with it. Please do what you can to break up this company. Shame of Amazon for doing business with them, Rating this company with a 1 is to good for it. My rating is -0

I'm researching if this is sold as an extended warranty or additional warranty. It was presented as a two year extended warranty, however that's much less than true since my product had a one year manufactures' warranty, the SquareTrades warranty only covers the second year. In other words, a claim during the first year is answered to contact the manufacture. Who knows the second year! There is nothing "extended." It is one year consecutive and one year extended.

Do not buy on ebay. Its not ebay i blame but look at squaretradeus on ebay look at thier seller reviews as a seller thousands never recived and they wont reply to emails through ebay. Avoid at all costs.

DO NOT BUY, I ordered this on accident and 5 minutes later placed a cancellation request on the item and the insurance after spending $130 dollars on this warranty and Square Trade will not even allow a refund when both orders are removed not even a full day after cancelling. Complete scam, additionally, the warranty was supposed to arrive after not refunding and the warranty never even came in the mail. This is the worst scam I have seen. If the order wasn't cancelled it would still be a scam.

Square Trade did contact me and worked out a fair solution for both of us. So although not the "Perfect" plan, but made things right in my eyes, so I do give them credit for that.

What a horrible corporation went from representative the representative seven times then come to find out that what I paid for doesn't cover cracks and damage to my TV and that's what it said on my receipt
Typical greedy company will say they'll cover and then they don't so they paid nothing back to you horrible service

My son jumped in the pool with his phone in his pocket at camp I spent over 4 months to get the phone replaced after taking it to a Apple store I was told since it is a iPhone 6 and it has water damage it can't be fixed. Also I don't have Applecare

I don't understand how this company
Can offer services with major retailers, like target Costco amazon and eBay. WATCH OUT! They're experts in giving you the run around, agent, after agent………. STAY AWAY AT ALL COST

I'd give them a zero starts but the system won't allowed me. I have been getting the run around even though everything they requested is submitted more than 3 times and they still have the nerves to say it was not. After I submitted screenshots shots as proof and request a manager call, the person confirmed everything was received and a resolution will be given within 2 hours from our call. That was yesterday and I am still waiting. They don't hesitate to take the money out from accounts when you purchase a warranty plan but long week full of EXCUSES WHEN IS TIME FOR THEM TO MAKE A REPLACEMENT for a defective leaking item. Very convenient!

I recently filed a claim for a product that I purchased with a warranty through SquareTrade. I filed a claim process was simple enough but when I was given the amount that they would give me which was below the purchase price. The customer service representative Ross told me that they do not issue the entire purchase price because I was getting a Instant Credit. But if I'd like I can shipping The product out of pocket to their company and if they are Not able to repair it they will send me the full purchase price. I purchased the warrantee so that I can do things at my leisure not affairs I will not be purchasing another Square trade warranty

Being endorse through Allstate I am amazed what a process and wait time it took to just get a remote replaced. The agent could barely speak English. I just brought up reviews and noticed I am not the only one it seems. It's a total gimmick. Told me to buy a replacement from Amazon. WOW! Does Allstate take any responsibly or is Square Trade pirating the logo...HUMMM.
40mins of alot of nothing and they hung up BEWARE!

Made a claim for my daughters Lenovo IdeaPad, sent product then a week later received the product back, basically play Stay Band-Aid to the product as a repair. I had a to send the product back for repairs a second time for the issue. Then. Two to nearly 3 weeks I received back the product without my accessories that I sent with the product, now I have to wait another week to two weeks for my accessories, get your $#*! together people.

I don't know we're these people get off doing what they do but how are you not going to pay me when I was already approved then you don't want to give me back my money for the plans I want canceled biggest rip off I've ever payed for will never buy from Walmart again because of square trade

Stay away from this company and really stay away from it if you used ebay! Second time dealing with them and they keep saying upload a receipt and i do and they keep claiming they cant see the date it was bought this and that people are rude they steal your money and wont help you out then you try upload stuff just get error plz stay away!

Shame on Wayfair using this company they are terrible. Allstate who took over Square Trade. I paid $339.00 for protection 2022. A year later I needed to use the protection plan as I wore some black pants and some dye rubbed off on the sofa. I filed a claim. When I didn't hear from them 3 weeks later I call them and was told "Oh your claim was closed we don't cover dye" Oh wow would have been nice if you emailed me and told me that. I asked if they cover spills. "Yes we send you a kit to do it yourself" WTF for $339 I can buy my own kit and have plenty of money left over. This company is a rip off they will more then likely NEVER come to your home but keep making suggestions so YOU can remedy the issue yourself. Scammers DO NOT BUY ALLSTATES PROTECTION PLAN.

I bought a 5-year Protection Plan after purchasing a 55-inch TV from Costco. The TV failed after 3-1/2 years. Unfortunately, it was registered under an email address that no longer exists due to change in employment. After multiple attempts to re-register the purchase with a current email address, I realized I had entered an "endless do-loop." Every attempt, including calling two 800 numbers, began with "enter the email the item was registered with." Then they send a reply to that email in order to confirm the legitimacy of the claim. Since it's no longer possible to receive mail at that email address, it's impossible to continue! That must be the intent of the whole scam. I tried to enter this claim on a desktop, laptop, and iPhone, even trying to "establish a new account" -- all three lead to a dead end! The "no-service" 800 numbers are all computer-generated voice-assistants. Totally worthless.

Even if I had the current email address, I doubt seriously that I could have collected a nickel on this legitimate claim. I had always thought Allstate (the carrier for Square Trade) was a reputable company, but no longer! Glad I don't have my homeowner's or auto insurance with them!

I have purchased SquareTrade plans from eBay for a while up until I had to actually file a claim and never know how difficult and time-consuming it was there is no way to officially link your receipt to the SquareTrade account other than taking multiple screenshots which they always requested additional ones. I had to cancel some policies because I never received the items and because it was after the 30 days I had to send all the policy numbers for each item that was purchased which was over 20 numbers I had to individually enter and they want to be to send individual receipts for all 20 policies it told a little over $100 to cancel all these policies which I've spent roughly 10 hours trying to do and I still have not got it finished save yourself the money and just don't break your stuff would not waste my time with them ever again...