SquareTrade

I purchased a TV from Costco and purchased an extended warranty through square trade. The TV went out so we filed a claim. After 2-phone calls and 2-emails we already knew they were set up to rip people off. We have now submitted phots multiple times. Every single time they ask for more photos. The whole plan is hoping you will get frustrated and give up. I am going to try and find an attorney and see if I can get someone to file a class action law suit against them.

I purchased a protection plan from home online.At the end of the purchase they said I would receive an email shortly. Checked my email a day or so later still no email. My purchase was made on the 11/02/22.I also checked my account the funds was taken 11/04/22 but no service was given. Called customer service and did everything they asked me to do and send. Still no service or refund

Super anoying because most of your "plans/Items cover have a generic, "electronics, or sound/audio. You can only see the item if you make a claim and provide retailer, date, model, number, I had a sound board stop and had like 5 "audio visual items. Had to search every possible store i could have bout it from. This sucks

The only reason I gave them a 1 star rating is because there was not a half star. I tried to file a claim but had issues with the site got on chat and the rep stopped typing to me for over 15 minutes and I dropped the chat.

Laser printer warranty for 3 years was $60. Two and a half years into the warranty, my printer developed a problem, I contacted Square Trade about a possible repair. Square Trade did every sneaky way possible to just get rid of me like your connection timed out, please try again later. I have been using computers for decades but they treat customers like me as morons. Square Trade is NOT an honorable company, do yourself a favor and ignore them and their scam warranties!

I recently tried to file a claim and it was denied. The warranty covers mechanical failures.My phone is waterproof and the mechanical seal failed and water got in a manufacturer defect which should be covered. They are selling something they misrepresent.

The absolute worst experience we have EVER had and still dealing with. They are a SCAM! You spend hours, days then weeks talking to different people that know nothing about a claim you put in weeks ago.

SquareTrade insurance is a scam. Purchased at target have my box and recipe return within 30 days. Full refund target. Yay. Be warned.

Better idea metropcs is way better get the insurance there and the phone.

I got some joycon controllers that started premature battery problems. I was able to file a claim and finish it in a day. Then the check to cover most of its price came in just a couple days without me having to send the controllers. I will use them again.

I foolishly paid $60.00 to insure my phone with a 2-year SquareTrade warranty. I knew that the warranty would not cover theft or physical damage, but rather would cover internal failures. So I filed a claim when the phone's display went haywire and my phone began incessantly flashing white. And, of course, this was deemed to be outside the warranty.

Purchased commercial ice maker along with Squaretrade warranty, a year later ice maker quit, SquareTrade said claim approved for repair. Once repaired claim was denied. Due to the word commercial.
Rip off, scam warranty not worth the paper it's written on... filing complaint with BBB.
Do not buy this product!

I tried for months to file a valid phone repair claim. Tried via chat, via email. Provided all the receipts. Then they told me I had to call a number, after I provided everything they wanted via email. Their game is to just delay, delay, delay. They have no intention of ever paying claims. If I could give zero stars, I would. What a waste of money.

I bought a palm through Walmart that clearly said it covers accidents when I went to file the claim they said it only covered mechanical issues. Online there is no option for a mechanical only plan m, thr first thing it says is accidents.not even a option to purchase mechanical only plan now my iPad is broke and they refuse to fix it money wasted!

Claim was approved July 3,2022 and still unpaid as of July 25,2022. Company keeps on promising that re-imbursement (gift card) would be sent via email within one business day, but 3 weeks now into it, there is still no payment. Contacted company agents several times via email, chat, and phone calls and received same answers/script: Re-imbursement will be sent within one business day. I do not recommend subscribing to this insurance (mine was purchased in Walmart).

I signed up in 2019 because of the hype, better than all, no deductible easier, etc. Now its 2022 and ive been paying $24,99 per month and my son cracked his screen, after being on the computer for 3 or ore hours, I see they denied my claim, I didn't have receipt because I bought online, the deductible is $149, and the same plan is now $19.99. When I told them I was canceling, they didn't even care. Dont buy, waste of time and $$

I attempted to file my first claim ever with Square Trade. My Kenmore vacuum handle no longer was remaining upright - a plastic clip broke.
The only option provided by Four Square was to package and mail the unit to their repair facility. They did agree to have the repair made but obviously, the hassle and cost of returning it was not worth it. I guess the more difficult they make it, the fewer claims they will have to honor. Keep in mind that if you purchase Four Square protection, more than likely you will be required to send the item to them at your expense to be repaired.

Double billed me, and then proceeded to keep billing me even after cancellation. Tried to get answers, but was told it was possible that someone had my card information, so if that's the case, they would only use my card to have an install plan? SquareTrade has no way to look into what plans are connected to my bank account due to privacy reasons, but that is my bank account? Are they implying JB Hi-Fi used my details since they're the only ones thay have the information aside from them. Felt no reassurance from them whatsoever, and was in contact with them for 2 months, where I had to keep on contacting themselves even though they kept saying the would.

I submitted my receipts for a refrigerator repair multiple times. Each time I receive a response saying either I need to submit a receipt (even though they were submitted several times) or that the receipt was blurry. I've received multiple emails stating that I need to call customer service. When I do, they say they can do nothing because I have not submitted the receipts for repair. After 7 months, I finally requested assistance from the state insurance commissioner. Shame on you, Allstate, I expect better service from a major insurance company!

One month that I m waiting for them to process a lost phone in Marrakech! I paid 2 years insurance and now I had to buy another phone! Them with the three company are a scam!

My Samsung tv will not work and they say its super charge. They keep asking for a video I send one, its not long enough, send another one its not good enough, send another one wrong type., Going on two days. Best not buy a Samsung tv from Sam's, do not buy square trade warranty, all there going to do is play games to get out of fixing your product.

I had a terrible experience with this insurance company. Very simple problem as a broken screen they can't resolve. They gave a shops which can fix my phone 3 times. First one when I call the wireless said that this number doesn't exist. Another shop said that they don't work with Samsung galaxy 20 more than 1 year. The third said that he can't fix my phone. So this insurance company not in touch with shops at all. All this experience I have to leve with newborn baby. When I don't have time to stay on the line all day long.

I bought a leather like sectional from Wayfair after a year one of the cushions began to have crack well I took picture of the spot. Now on a vinyl couch the on, y damages possible is cracking or stain. At first they ignored my claim so I called them they sent a stain removal kit which I sent back because it had leaked and the box as wet when UPS brought it to me. Once I called and resent my pictures of my sectional they immediately refuse to Help me saying cracks are no covered under my warranty. My warranty is specific damages are covered regardless. The sectional seat cushions could not be replaced you would have to order a whole new sectional therefor sqauretrade refused my claim stating cracking in the upholstery was not covered no they did not want to replace my couch fortunately Wayfair is more honorable then these scam artist and replace my couch even though it been over a year of date of purchase. By the square trade customers service girl hung up on me.

I bought a phone and then an aftermarket warranty from Square trade. The phone quit working so I contacted them about warranty service. They refused to honor the warranty because I did not buy the warranty from the same place I bought the phone. Well the phone store didn't offer a warranty! I then asked for a refund of the warranty cost as they had never intended to honor it. They refused that too. Finally gave me $10 back. Just a warning to others! Buy the warranty from the vendor you buy the item from or it is no good. I suspect from other reviews that even if you do they will weasel out of paying.