Ss396 has a rating of 3.2 stars from 187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ss396 most frequently mention timely manner. Ss396 ranks 36th among Auto Parts sites.
This company responds to reviews on average within 6 days
SS396 is an awesome company. Easy ordering, great customer service and great products. I have made several orders and ordering, confirmation, fulfilment and shipping notification are always quick and precise. Fedex on the other hand was a cluster, delayed attempted delivery said noone was available ( no signature was needed) called customer service and was told it was delayed, getting to Concord, this happened twice. How can a delivery be attempted if it hasn't arrived at the terminal(twice)? Finally arrived 4 days late. SS396 great company! Fedex not so much.
Ordered complete wiper motor with pump received cheap chinese motor with pump separately which required modification just to bolt on cninese motor which had electrical conn in wrong position which they are aware of as it is stated in their catalog. Well the cheap chinese motor did not work cost me 30.00 additional dollars for return shipping they would not accept modified pump for return even though they made the decision to send that junk without even notifying me. Meanwhile customer is waiting
Chevell spot on line ordering all good with JD do bvyy guy hjhghjjjj or do not need me to call you back to confirm good times I am working today
Tip for consumers:
Color
Products used:
Body Metal pannels
Was pleased with how quickly I got it we put it on his nova today just right!
Easy to find what I needed and to order. If you need customer service though, good luck.
Back ordered item has not arrived and have prevented me from ordering from another company
Shipping was fast, parts were accurate! Will be doing business in the very near future! Thank you!
Only partial shipment was received. Some parts from this order are on back order.
It was great the part fit perfectly I will order again in the future
My order arrived quickly and so far I am very pleased with my purchase.
Received my order in time for my project really happy with service and parts
Great service. Good selection of hard to find parts. Fair prices and fast service.
GOT MY ORDER QUICKLY AND EVERYTHING WAS CORRECT, GREAT PLACE TO ORDER FROM AND WILL AGAIN IN THE FUTURE.
Quick and easy to find my parts and had them within a week
Parts arrived when stated and fit as described. Packaging was done well and parts were not damaged.
Easy to order from. Only would like to know back order status at the time of checkout.
The site is easy to use and delivery was fast. I would recommend this site to everyone I know.
The product was received and in great condition, as described, and in a timely manner.
So far so good. Just starting to replace parts. The parts that I received look good.
Ordered and recived part within 3 days. Exavtly what i ordered. Worked on my 68 chevelle revival.
Ground Up SS396.com is the ultimate source for detailing and restoration parts for Camaro, Chevelle, El Camino, Nova, and G-Body car lines!
Founded in 1990, Ground Up has grown from a small operation selling tough to find parts at swap meets to the largest Chevy restoration supply house in the Northeast! With thousands of parts in stock, Ground Up is the ultimate source for detailing and restoration parts as well as expert advice for keeping your Chevelle, Camaro, Nova, or El Camino running and looking its best!