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How would you rate Staples?
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grey star
grey star
California
4 reviews
31 helpful votes
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These are the most helpful and friendly people anywhere.

Date of experience: August 11, 2015
GB
4 reviews
4 helpful votes
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Always found them to be very helpful and lots of excellent products.

Date of experience: February 1, 2015
New York
11 reviews
2 helpful votes
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A great shopping experience and the management is helpful.

Date of experience: January 28, 2015
GB
2 reviews
13 helpful votes
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Fast and quick
February 18, 2016

Customer handling at staples is very great. Instantly helped me out. Thanks for the priority.

Date of experience: February 18, 2016
Oregon
7 reviews
20 helpful votes
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Been using for years!
February 13, 2016

Always up to date. Love the additional coupons. Great products!

Date of experience: February 13, 2016
New York
18 reviews
50 helpful votes
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A little expensive for certain products, but overall really good.

Date of experience: February 5, 2015
North Carolina
10 reviews
34 helpful votes
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Don't buy furniture from this store. Poor quality and won't last.

Date of experience: February 3, 2015
New York
4 reviews
49 helpful votes
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Great office choices
February 24, 2016

Excellent office choices, and online ordering is quite nice as well.

Date of experience: February 24, 2016
AE
4 reviews
1 helpful vote
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All under ine roof
September 18, 2016

A bit expensive but all ur stationery needs under one roof

Date of experience: September 18, 2016
California
10 reviews
7 helpful votes
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Great local spot for office supplies however a little bit expensive

Date of experience: March 16, 2016
New Jersey
2 reviews
19 helpful votes
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Picked up some things yesterday online and they came today. Pretty good!

Date of experience: November 13, 2014
New York
9 reviews
19 helpful votes
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Useful
September 28, 2015

|Always helps me find the right ink. What's not to like?

Date of experience: September 28, 2015
Ireland
13 reviews
32 helpful votes
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DONT USE THEM AGAIN
March 6, 2015

Really hard to deal with on a return. Will stay local for office supplies and computers

Date of experience: March 6, 2015
Massachusetts
6 reviews
3 helpful votes
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Great company
April 21, 2016

Love the fact that I can place an order and pick it up in my town.

Date of experience: April 20, 2016
Florida
16 reviews
4 helpful votes
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Free shipping
August 22, 2016

Free shipping. Product as advertised. Comes quickly.

Date of experience: August 22, 2016
Florida
4 reviews
4 helpful votes
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Only store around that can save my butt when I run out of ink!

Date of experience: July 28, 2016
Florida
20 reviews
6 helpful votes
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Online discounts.
May 21, 2016

Prices at Staples online are reduced considerably.

Date of experience: May 21, 2016
California
6 reviews
18 helpful votes
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I'd rather shop here than online for business supplies, they are always very helpful.

Date of experience: June 9, 2016
California
1 review
0 helpful votes
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Staples studio city
August 29, 2023

Best and most professional staples service at studio city location by Maria she was really helpful!

Date of experience: August 28, 2023
New York
1 review
0 helpful votes
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No lo recomiendo
April 6, 2022

Lo peor que uno paga, y tiene que esperar 1 hora por lo que pidió, y ellos haciendo nada. No es justo.

Date of experience: April 6, 2022

Overview

Staples has a rating of 2.6 stars from 626 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Staples most frequently mention customer service, next day and credit card. Staples ranks 6th among Office Supplies sites.

service
106
value
93
shipping
62
returns
60
quality
78
+36