Our business has had an account with Staples in Edmonton for twenty years. Dozens of orders delivered. Dozens more picked up. Dozens more bought in store. But somehow there is no address on record for the single return we have ever done. I wasted a $750 billable day waiting for them to not show up with no notice, in order to spend more time bringing my return back tomorrow by myself. The replacement for the return won't be coming from Staples. Serves me right for looking at an American company.
Overview
Staples has a rating of 2.6 stars from 626 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Staples most frequently mention customer service, next day and credit card. Staples ranks 6th among Office Supplies sites.
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- Framingham, MA, United States
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