You will regret it if you invest with this company its been years and i still have not been able to do any trades with my shares that i bought through this company it cost me $700 for this mistake
Very difficult to login to website. Unable to relay messages through their communication system. I invested over two years ago and I have yet to hear any updates.
Amazing tool for new investors and companies to support each other and share the wealth! I'm an investory myself and found them through an innovative new whiskey company on the market.
Sent money 11/25/22. Bank confirms such, but can't get Start Engine to locate or get a call. Very difficult to get a hold of them to help correct their mistake.
They say u get 1000 shares of a stock for $300 before it goes public but when the stock goes public you don't get your 1000 shares. You get as many shares as $300 will buy if that stock at its opening price (if you're lucky) STAY AWAY. KEEP YOUR MONEY
They have no customer service over the phone - only an answering service that tells you to contact them by email - and then they don't respond to the emails sent to them.
They don't tell you the investment is non refundable and that you have to find another sucker to sell your shares to. They don't stand behind the investment. BUYER Beware!
They do not respond to emails, they do not have a phone number to reach them. I have invested in a company but they will not be available. Do not do business with a website that is not transparent.
I'm a public figure with a $9 million dollar domain, which we are launching a business around. The entity is formed, the business plan created and vetted by multiple VCs. My previous startup was acquired by a major tech company. I've decided to crowdfund for this one and was about to launch a campaign on WeFunder dot com. A friend suggested I check out StartEngine. I've never heard of them but reached out. I had a call with a woman named Doryn and that conversation was what motivated this review.
1. She was incredibly condescending.
2. She said Start Engine does not accept "pre-revenue" companies. That's a lie: they do.
3. Oddly, she told me to go with WeFunder! She told me her employer, StartEngine, is too expensive and only has interest in week established companies seeking late rounds of financing. It was so surprising and weird.
I cannot tell you how surprised I was and how put off I was by this arrogant woman who had the people skills of an alligator.
I'm headed over to WeFunder as she instructed, and I'll let you know how it goes!
Hello Troy,
Thank you for sharing your experience with us. We apologize for any frustration caused during your conversation with us. We take your feedback seriously and are investigating the issues raised regarding our acceptance criteria. We aim to provide transparent and professional service, and we're sorry your experience fell short of that.
Your feedback is valuable, and we would appreciate the opportunity to discuss your concerns further and work towards a resolution. If you're open to it, please let us know a convenient time for a follow-up.
Thank you for bringing this to our attention.
-StartEngine Support
I recently invested in liguid piston through startengine when I was going through the process of investing $900.00 I mistakenly did the process 3 times, in reality investing $2700. 00 when I realized my mistake I emailed them with my issue, I recieved a response within 5 minutes that someone will look into it, the next day I recieved 2nd email stating they had refunded the 2 extra investments. PAUL MACCHIO.
Answer: Yes, StartEngine is absolutely a legitimate business to invest in. Most recently they've hired Kevin O'Leary from the investment TV show "Shark Tank" as their new spokesman. They are currently the 10 fastest growing private company in CA.
Answer: Hi John. Refunds are processed within 10 business days. To check on the status of your refund, please reach out to our support team by emailing contact@startengine.com and we'd be happy to assist.
Answer: Hey William, Thanks for getting in touch with StartEngine, we are happy to assist with your question! To clarify, companies that raise funds on StartEngine are private companies, so unlike companies listed on the NYSE or NASDAQ, their shares do not fluctuate in value on a day-to-day basis. These investments are considered longer-term and not immediately liquidating. Typically, you will only see a change in the value of your shares if/when the company raises additional capital or goes through an exit event, such as an acquisition or IPO. And keep in mind that your StartEngine dashboard won't reflect any changes in share value – it only shows the initial terms of your investment at the time you made it. If you have any questions about the company and its progress, we recommend reaching out to them directly through the "comments" section of their campaign page or website. If you want to learn more about investing in startups and the potential outcomes, you can check out the articles at www.startengine.com/blog/investing-in-startups-101 and help.startengine.com. If you have further questions, please feel free to reach out to our support team directly at contact@startengine.com. Thanks for using StartEngine and have a great day!
Answer: Hi Bruce, Thank you for your question. StartEngine is an investment platform that allows companies to raise capital by exchanging capital for securities (equity or debt). Rather than asking friends, family, and fans to donate money to help raise funds, StartEngine enables companies to raise capital by offering investment opportunities to the general public. Now anyone is able to be an angel investor! To learn more about investing with StartEngine, please check out our handy Help Guide at: https://help.startengine.com If you have any additional questions, please feel free to contact us directly at contact@startengine.com. Have a great day!
Answer: Hi Antonio, Thank you for your question. StartEngine is an investment platform that allows companies to raise capital by exchanging capital for securities (equity or debt). Rather than asking friends, family, and fans to donate money to help raise funds, StartEngine enables companies to raise capital by offering investment opportunities to the general public. Now anyone is able to be an angel investor! To learn more about investing with StartEngine, please check out our handy Help Guide at: https://help.startengine.com If you have any additional questions, please feel free to contact us directly at contact@startengine.com. Have a great day!
Answer: Hi Daniel. To see the status of your investment, you can log in to your account and go to investment.startengine.com/dashboard. If you have any other questions, please reach out to us at contact@startengine.com. Thank you!
Answer: Hi Frank, We cannot provide financial advice or predict a return on investment. However, as a rule start-up investing is inherently extremely high risk, longer term, and illiquid and you should only invest what you can afford to entirely lose. Investing in start-ups should only be done because you are passionate about supporting the company and believe in them. As always, we recommend consulting a financial professional to discuss your own personal goals. You can follow companies on our platform and receive their updates even without investing by making an account and clicking on the "heart" icon on their campaign page.
StartEngine has a rating of 2.7 stars from 182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StartEngine most frequently mention customer service, phone number and email address. StartEngine ranks 2nd among Crowd Funding sites.
Hi Tommy,
We rely on email as our primary form of support to best answer your questions. Our average response time via email is typically a few hours. Please feel free to reach out to us at contact@startengine.com and we'll get back to you as soon as possible.