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StartEngine

How would you rate StartEngine?
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Arizona
2 reviews
7 helpful votes
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Not good
May 26, 2022

You will regret it if you invest with this company its been years and i still have not been able to do any trades with my shares that i bought through this company it cost me $700 for this mistake

Date of experience: May 26, 2022
Massachusetts
2 reviews
3 helpful votes
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Terrible
August 3, 2023

Very difficult to login to website. Unable to relay messages through their communication system. I invested over two years ago and I have yet to hear any updates.

Date of experience: August 3, 2023
New York
1 review
0 helpful votes
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Easy to use
January 26, 2023

Amazing tool for new investors and companies to support each other and share the wealth! I'm an investory myself and found them through an innovative new whiskey company on the market.

Date of experience: January 25, 2023
Oregon
1 review
2 helpful votes
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Missing money
December 7, 2022

Sent money 11/25/22. Bank confirms such, but can't get Start Engine to locate or get a call. Very difficult to get a hold of them to help correct their mistake.

Date of experience: December 7, 2022
Maryland
2 reviews
3 helpful votes
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They say u get 1000 shares of a stock for $300 before it goes public but when the stock goes public you don't get your 1000 shares. You get as many shares as $300 will buy if that stock at its opening price (if you're lucky) STAY AWAY. KEEP YOUR MONEY

Date of experience: August 14, 2023
Georgia
2 reviews
1 helpful vote
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No customer service
December 2, 2021

They have no customer service over the phone - only an answering service that tells you to contact them by email - and then they don't respond to the emails sent to them.

Date of experience: December 2, 2021
StartEngine T. StartEngine Rep
over a year old

Hi Tommy,

We rely on email as our primary form of support to best answer your questions. Our average response time via email is typically a few hours. Please feel free to reach out to us at contact@startengine.com and we'll get back to you as soon as possible.

California
1 review
1 helpful vote
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StartEngine scam
July 19, 2021

They don't tell you the investment is non refundable and that you have to find another sucker to sell your shares to. They don't stand behind the investment. BUYER Beware!

Date of experience: July 19, 2021
Mexico
1 review
6 helpful votes
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Stay away! 11
December 18, 2020

They do not respond to emails, they do not have a phone number to reach them. I have invested in a company but they will not be available. Do not do business with a website that is not transparent.

Date of experience: December 18, 2020
Utah
1 review
3 helpful votes
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NOT FOR STARTUPS
January 7, 2024

I'm a public figure with a $9 million dollar domain, which we are launching a business around. The entity is formed, the business plan created and vetted by multiple VCs. My previous startup was acquired by a major tech company. I've decided to crowdfund for this one and was about to launch a campaign on WeFunder dot com. A friend suggested I check out StartEngine. I've never heard of them but reached out. I had a call with a woman named Doryn and that conversation was what motivated this review.
1. She was incredibly condescending.
2. She said Start Engine does not accept "pre-revenue" companies. That's a lie: they do.
3. Oddly, she told me to go with WeFunder! She told me her employer, StartEngine, is too expensive and only has interest in week established companies seeking late rounds of financing. It was so surprising and weird.
I cannot tell you how surprised I was and how put off I was by this arrogant woman who had the people skills of an alligator.
I'm headed over to WeFunder as she instructed, and I'll let you know how it goes!

StartEngine attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2024
StartEngine T. StartEngine Rep
over a year old

Hello Troy,

Thank you for sharing your experience with us. We apologize for any frustration caused during your conversation with us. We take your feedback seriously and are investigating the issues raised regarding our acceptance criteria. We aim to provide transparent and professional service, and we're sorry your experience fell short of that.

Your feedback is valuable, and we would appreciate the opportunity to discuss your concerns further and work towards a resolution. If you're open to it, please let us know a convenient time for a follow-up.

Thank you for bringing this to our attention.

-StartEngine Support

New York
1 review
1 helpful vote
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Refund
August 18, 2020

I recently invested in liguid piston through startengine when I was going through the process of investing $900.00 I mistakenly did the process 3 times, in reality investing $2700. 00 when I realized my mistake I emailed them with my issue, I recieved a response within 5 minutes that someone will look into it, the next day I recieved 2nd email stating they had refunded the 2 extra investments. PAUL MACCHIO.

Date of experience: August 18, 2020

Overview

StartEngine has a rating of 2.7 stars from 182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StartEngine most frequently mention customer service, phone number and email address. StartEngine ranks 2nd among Crowd Funding sites.

service
79
value
74
shipping
12
returns
16
quality
69
This company responds to reviews on average within 1 day