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StartEngine

How would you rate StartEngine?
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Virginia
1 review
4 helpful votes
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No human contact
July 18, 2023

Pre programmed computer anticipated questions and answers did not address my concern of unaccounted funds.

Date of experience: July 18, 2023
Connecticut
1 review
6 helpful votes
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Flower Turbines
November 19, 2021

If you have been burned by this scam please email me at
*******@yahoo.com
I am going to file a complaint with the FTC.
Then an attorney.

Date of experience: November 19, 2021
StartEngine T. StartEngine Rep
over a year old

Hi Andrew,

We apologize that your experience investing with Flower Turbines has not met your expectations. Investing in early stage startups is high risk, as these investments are illiquid and highly speculative. If you'd like to get in touch with Flower Turbines, you may reach out to them via the comments section of their campaign page.

Arizona
1 review
1 helpful vote
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Great company
May 12, 2021

I have invested in multiple companies with Start Engine. It's easy to use and very good early high return investment opportunities.

Date of experience: May 12, 2021
Missouri
1 review
1 helpful vote
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I have been investing on StartEngine for over 2 years and have invested in over 30 companies (some multiple times). Since these investments carry an extremely high degree of risk, I tend to spread out money over multiple sectors and corporations. There are currently little or no secondary markets for these securities and as such be considered long-term commitments. They should also be considered as part of an overall investment strategy.

I worked in Financial Services for over 35 years and was precluded from investing in "hot" IPO's. The advent of Equity Crowdfunding can be advantageous to both investors and pre-IPO companies seeking investment capital.
Investors also need to realize that equity Crowdfunding is a nascent industry and is evolving rapidly both from an investment perspective and regulatory oversight.

Overall, I have been impressed with StartEngine on multiple levels:

1) Howard Marks, the CEO has been a proponent of the industry and has sponsored webinars, seminars, conferences, company overviews and Q&A sessions. I have participated in some and watched some of the videos of the conferences.
2) Anytime that I have had a question, it has been responded to within a day and often sooner.
3) StartEngine highlights the risk on every investment with a caveat like "This investment is speculative, illiquid, and involves a high degree of risk, including the possible loss of your entire investment."
4) A wide selection of offerings across multiple sectors.
5) Once familiar with the process and platform, it is simple to use. Some investments may require you to be an "accredited investor" which requires additional paperwork due to regulatory issues.

I would also say that prior to investing anything, I did considerable research and reading. I devoured everything on Start Engine's website as well as explanatory articles.

Date of experience: August 15, 2020
Indiana
1 review
19 helpful votes
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Total Rip-off
April 26, 2023

They take your money and run. I can NEVER get any replies to my inquiries. I'm filing a complaint with the SEC and Attorney General's Office!
BEWARE!

Date of experience: April 26, 2023
California
1 review
3 helpful votes
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I bought JTAI before it went public for $600 for 800 shares. When it went public, I got 39 shares, which is $27.

Date of experience: January 29, 2024
StartEngine T. StartEngine Rep
over a year old

Hi Oscar,

Thank you for taking the time to share your experience on our platform with Jet.AI. We appreciate all feedback, as it helps us continually improve our services and address concerns. We're genuinely sorry to hear about the challenges you faced, and we understand how frustrating it must be.

We want to address your specific situation and provide some context. If a company that raised on our platform previously makes the decision to go public, it is out of our hands and we have no control over the situation and your shares in the company.

StartEngine assists start-up companies in raising capital for their business and helps facilitate investments from investors but once an offering has ended, we are not involved in the IPO process other than providing information to the company’s Transfer Agent and trying to assist investors in the process to the best of our abilities.

If you have any specific concerns about your investment or if there's anything we can do to assist you further, please reach out to our customer support team at contact@startengine.com. We are here to address your queries and provide assistance to the best of our abilities.

Once again, we appreciate your feedback, and we remain committed to learning from our users' experiences to refine our platform. Your insights contribute significantly to our ongoing efforts to improve and provide a better service.

Thank you for your understanding, and we hope to have the opportunity to regain your trust in the future.

Tennessee
2 reviews
14 helpful votes
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TOOK MY MONEY AND RAN WITH FOLKS RUN FOR YOUR LIVES.AND I CANNOT CATCH A LIVE PERSON TO SAVE MY LIFE

Date of experience: October 2, 2020
Colorado
2 reviews
8 helpful votes
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Start Engine apparently does nothing to make sure that the offerings on the site are legitimate, much less worthwhile investments. I have been investing on StartEngine since the earliest days of the platform with company like Elio (circa 2016), and just about every single company I have invested in has failed or the company is MIA. I see other investors commenting that they have had the same results.

I have also attempted to invest in Start Engine itself, but for whatever reason my investments keep being rejected. I have tried on three separate occasions, so there are three separate rejected investments on my account.

The site says you can 'Fix' the investments, but when I try to fix them and charge a bank card again it doesn't work, and without explanation. It just says that it failed. I tried with three different cards. Flash forward a few weeks and I realize that Start Engine has kept my money on some of my attempts to fix the investment. I try to contact Start Engine and they don't get back to me so I dispute one of the charges with a chargeback request. This gets them to respond, and they say it will be 5 to 10 days for a refund to be applied on a different charge but that they are fighting the chargeback request so that one will likely take 90 days. They then state that they will refund me promptly if they win the chargeback request... WTF?

WHY would they OFFER me the opportunity to fix the investment if they are going to automatically reject it?
WHY would they TAKE the money if the investment is not available/current/or whatever their reason was for rejecting it?
WHY would they KEEP the money after they rejected the investment?
WHY would they DISPUTE the chargeback request if they admit the money should be refunded?

Start Engine boggles the mind with their incompetence.

Date of experience: April 10, 2023
Florida
1 review
0 helpful votes
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INVESTING MADE EASY
December 8, 2022

MADE IT EASY FOR A BEGINNER LIKE ME TO START INVESTING AND INVESTING MORE WHEN YOU WANT TO. DO NOT BE AFRAID AND SEE FAMILIAR FACES

Date of experience: December 8, 2022
California
1 review
5 helpful votes
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I wish there was a way to pull it all out and sink it in the market without taking a loss. At this point I will ride this out, but no new investments for me. The entire vision here is that you get in while they are young, and when they grow, you grow with them. But that is not what is happening, at least not for me, and not now. Some companies are good, and as long as it stays in Start engine there is not loss, but once it goes IPO, my experience is you get the short end of the stick. I thought it was a good way to get in with startups before they get big and capitalize on their growth. But my investment is either not growing, or if it grows, it is very little. Then there is a real risk that if an when the company goes IPO, the growth will kill an investment.
Example:
1) I invested in a company called NowRx. It was doing great. Then one day it sold its patient files to Alto Pharmacy and Capsule Corp. then liquidated the investments stocks - I lost my entire investment.
2) there was another company in which I invested. They went public at pennies for the dollar. Lost a lot. Wish I could tell you the name, but Startengine no longer has the option to view my investments that went public. If they do, it is no longer easy to find. Probably a good business practice so investors don't see thousands turn into $100s.
3) I bought Jet Token, it was recently acquired by I went from 800 shares valued at 1000.00+ to 39 shares with no declared value.

I have 26K with start engine and a had started to do the same in SeedInvest, but stopped. I think I am done sinking money in these side Pre-IPO investment. Unless I see a change in profits in this platform, which I have not yet, I will invest in the actually Markent moving forward. Easy enough since I found out companies like Fidelity will allow partial share purchases. Now I can invest an amount without haveing to worry about buying the entire share when I don't have all the amount.

Hope this helps someone out there thinking of investing

Date of experience: August 16, 2023

Overview

StartEngine has a rating of 2.7 stars from 182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StartEngine most frequently mention customer service, phone number and email address. StartEngine ranks 2nd among Crowd Funding sites.

service
79
value
74
shipping
12
returns
16
quality
69
This company responds to reviews on average within 1 day