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StartEngine

How would you rate StartEngine?
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Virginia
1 review
29 helpful votes
Follow Hang L.
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I deposited $1000 thinking I'll use it to invest in a startup. When I tried to invest, it told me I had to use fund from my bank directly. So now I have $1000 sitting in there and can't be used. I also tried withdrawing the money since Im in need of it, but it says that they are in the middle of a system transfer. It's been like that for half a year now.

Date of experience: July 21, 2022
StartEngine T. StartEngine Rep
over a year old

Thank you for providing this feedback. I'm sorry for the issues you encountered with your account. We would be happy to help you resolve this immediately, please contact our main Help Desk at: contact@startengine.com

New York
1 review
21 helpful votes
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Invested $500 in a promising company almost three years ago - shares are worth about $13 today. StartEngine is set up to enrich the entrepreneurs and management of SE - not the investors. The agreement is written such that they can continue and dilute your shares in perpetuity by seeking more money from different investors.

Date of experience: May 12, 2023
Florida
1 review
3 helpful votes
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I invested through start engine, pre-ipo, for jet ai, formerly known as jet token. I had 630 shares before the ipo. Somehow I ended up with just 21 shares and 33 warrants. Likely due to a reverse split, eventually leaving me with about $30 worth of shares for my $200 investment. I won't ever invest through start engine again, as it was a hassle to get simple information and is an even bigger hassle to transfer your shares. E-Trade won't even allow me to transfer my shares into my brokerage account because they are worth less than $500. I would highly recommend AGAINST it.

Date of experience: November 21, 2023
StartEngine T. StartEngine Rep
over a year old

Hi Taron,

Thank you for leaving your feedback.

We sincerely apologize for the difficulties you have experienced.

If a company that raised on our platform previously makes the decision to go public, it is out of our hands and we have no control over the situation and what happens to your shares.

StartEngine assists start-up companies in raising capital for their business and helps facilitate investments from investors but once an offering has ended, we are not involved in the IPO process other than providing information to the company’s Transfer Agent and trying to assist investors in the process to the best of our abilities.

If you have any other questions or concerns, please feel free to reach out directly to us at contact@startengine.com.

Again, we value your feedback and hope to improve this experience for you.

Have a great day!

Nevada
1 review
6 helpful votes
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Lack of reasoning
September 7, 2022

I have invested with about 10-15 companies through start engine. Then, randomly one day (as i had 2 more companies waiting to fund), i received an email stating that they were kicking me out. They said they were closing my start engine account. I emailed the person back asking for an explanation. Nothing! No response! Not justification for their actions! A week before this happened i was verified with a national REIT as an accredited investor. Thus, i am still at a loss for their actions and not even the courtesy of an explanation! All they did was send me my subscription agreements and stock certificates.

Date of experience: September 7, 2022
Pennsylvania
1 review
94 helpful votes
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Think I got robbed
June 30, 2020

I invested in Paqui Tequila through start engine of 300.00 at 1.66 a share. I was supposed to receive a email to confirm my email address so I could continue setting up my account but never received it. Now I reach anybody concerning this problem and have been trying for days. The offer has closed and the site is telling me if I didn't confirm my investment basically I jerked out of my money!

Date of experience: June 30, 2020
Texas
3 reviews
8 helpful votes
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StartEngine is nothing but a scam site pretending to be an investment platform. Hundreds of junk companies with shady founders are listed at ridiculous valuations. (I was able to cancel all my proposed investments and get out unscathed... but just barely.

Also, good luck trying to get in touch with anyone in customer service. The phone number doesn't even work! And, they don't answer emails either.

Don't believe ANYTHING you read on StartEngine! Search them on YouTube and Google, you'll find tons of information on StartEngine fraud, scams and criminal founders of the companies listed. This company wants only one thing: to fleece you of your many to enrich themselves and these company "founders".

Howard Marks and Kevin O'Leary should both be in jail, but have been able to apparently stay just one step from being indicted. STAY AWAY!

Date of experience: September 29, 2022
California
1 review
4 helpful votes
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This site is a scam. Once a Company IPO's the do reverse splits making your investment worth $14 instead of the $3300 I was expecting. I will be contacting Start Engine and demand all my money returned. Shark tank Mr. Wonderful you owe me money! Jet Token SCAM!

Date of experience: October 30, 2023
StartEngine T. StartEngine Rep
over a year old

Hi John,

We sincerely apologize for the difficulties you have experienced.

If a company that raised on our platform previously makes the decision to go public, it is out of our hands and we have no control over the situation.

StartEngine assists start-up companies in raising capital for their business and helps facilitate investments from investors but once an offering has ended, we are not involved in the IPO process other than providing information to the company’s Transfer Agent and trying to assist investors in the process to the best of our abilities.

As we try to remind you in various places throughout the website, including in the educational materials which all users agree to when creating an account, the universal website footer, and every investment agreement used in conjunction with any offering on our platform, these investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment.

Please feel free to contact us directly at contact@startengine.com to address any further concerns or questions, we are happy to help.

Thanks for using StartEngine.

Michigan
1 review
0 helpful votes
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Awesomeness! 💯😎
March 22, 2024

Love this site! Was able to invest in few startups which is now on the stock market! Another one is out in the market for sale already! Let's get rich y'all!

Date of experience: March 20, 2024
StartEngine T. StartEngine Rep
over a year old

Hi Jipu! Thank you for leaving this positive review for us! We are so glad to hear that you are enjoying our platform!
We look forward to continuing this positive experience for you!

Kentucky
1 review
10 helpful votes
Follow Joe H.
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Start engine is a company that allows the average person to invest in early stage companies without having to be an accredited investor! Most companies are early stage and may take several years before you get a return on your money so know that going in. If the company does do well you may have the potential to get a great return on your investment. I would highly recommend Start Engine as a investment vehicle to help grow your portfolio!

Date of experience: August 6, 2020
California
1 review
10 helpful votes
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VERY UYNPROFESSIONAL
January 20, 2021

They are arrogant and complete jerks--from the CEO down to the customer service reps. They will not call you back in a timely manner, See other 1 star reviews. By the way, the 5 star reviews are fake, at least the majority of them are. It is obvious.

Date of experience: January 20, 2021
StartEngine T. StartEngine Rep
over a year old

Hi Lori, I'm sorry to hear this was your experience. If you need help with a platform issue, or have a question about investing on the platform, please don't hesitate to reach out to contact@startengine.com.

Overview

StartEngine has a rating of 2.7 stars from 182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StartEngine most frequently mention customer service, phone number and email address. StartEngine ranks 2nd among Crowd Funding sites.

service
79
value
74
shipping
12
returns
16
quality
69
This company responds to reviews on average within 1 day