State Farm

Beware of this company trying to sell you a replacement cost policy on your business or home. Although it seems there agents are very honest and try to do the best for thier clients, thier claims people and processes are very much the opposite especially if your claim is ver large. If you think this company wants to pay you more to rebuild than what you paid you will have a very rude awakening. Be prepared to go to your. Lawyer. And file suite as they will want to do an investigation that takes years. They will hire an outside attorney to grill you and call it an examination under oath. In that exam they will try to make you admit to violations in your policy and if that doesn't work accuse you of criminal activity. Read your policy thoroughly and understand it totally. Make sure you have an attorney with you and absolutely don't give any statements without. One as they will use anything they can to beat your claim or beat you in court. They also already at this time before you even file a claim have processes and witnesses that will testify against you. Although many states have bad faith. Laws the insurance industry especially state farm thumb thier nose at it and the court system. You will be hard pressed to find professional witnesses against them as most make a comfortable living working for them. And get this they are forensic professionals because they have been to a 1 or 2 week seminar put on or paid for by the insurance company. They will run up your expenses and try to bankrupt you taking as long as they legally can, if they lose they will appeal and appeal again yes they have deeper pockets than anyone.
Just google bad faith and you'll find state farm as the poster child. If you and I operated a business like this we would go to prison for fraud and racketeering.

This is in regards to home owners insurance. We also have them as car insurance and since we've never had an issue with our cars, all's well. However when we filed our first claim for our house, (never filed before) due to water overflow in bathrooms, we were assigned three different adjusters. The first said they'd pay for coverage and then demoed our bathrooms. So we have torn-up bathrooms (they connected back to back so water effected both) and we have two children (ages 3+1) and we get assigned a new adjuster who says now they're not going to pay for the rebuild process which we had scheduled for Monday. We booked an Airbnb (first adjuster said State Farm would cover this) but now they won't, and it's nonfundable. Our rebuild is delayed, we have this Airbnb we no longer need and have to pay for on our own. Then we get assigned yet another adjuster who's supposed to come and inspect our bathrooms. But this adjust is outright ignoring us, never answering our calls, and we have these unusable bathrooms with our two children. It's a mess. They say they don't want to pay for rebuild because now it looks like there was a slow leak. But there seriously was no sign of this and we had no idea. How does this count as negligence? We would have had it fixed if we'd known. We have plumbers before and they never mentioned a slow leak. I'm confused why at first they'd cover for rebuild, and then won't. We had a sudden spill so I guess that's a separate issue. But they demoed our bathrooms and now are delaying any rebuild. I'm ready to call for contractors, but I'm angry because what's the point of insurance if we just have to do everything ourself and pay for it, after they at first said differently. It's been a month and we've been dealing with this with still no resolve. They left California. They'll leave other states, I'm sure. They are not helpful. This is bad insurance. Do not get them no matter where you live. They treat you as if you don't matter, that you're not human.

HORRIBLE HORRIBLE HORRIBLE INSURANCE COMPANY. THEY ARE NOT A GOOD NEIGHBOR! THE WORST INSURANCE EXPERIENCE I'VE EVER ENCOUNTERED. I WILL BE MOVING OF MY POLICIES ELSEWHERE FOR SURE!

I am not happy with State Farm when I seen on tv supporting WOKE Disney's new movie Haunted Mansion. I guess I am going to be forced in finding another insurance company

State Farm used to have a good reputation, but like so many once great companies that we remember fondly, that reputation is nothing more than a fading echo from the past.

After signing up with State Farm and discovering that their 'Drive Safe and Save' software is incompatible with my smartphone, that's when the problems began. The agent who gave me the quote should have asked what kind of phone I had to see if the program would work with my phone, but that didn't happen. Why State Farm offers this program that only works with 'certain' smartphones and not others is another mystery in and of itself.

Since the discount for using their software was not going to work, I attempted to cancel my policy and get a refund. I received a cancellation notice on Sept. 10 from State Farm, and as of Oct. 11, I still have not received my refund.

I have attempted to resolve this situation numerous times with both the local agent and the national headquarters, but to no avail. Every time you call the national headquarters you get transferred from one department to another, and each time you have to identify yourself all over again to the next agent (during the same call), including having to verbally recite a text or email code, as well as listen to a long and meandering prerecorded message each time before you can speak to a person. This is so stupid and annoying and a complete waste of time.

All you get each time you talk to someone are meaningless apologies and excuses. I am now back with Geico and will not even consider State Farm again until this company gets new management and fixes the numerous problems that are rampant throughout this company.

They did cover half of the roof only. And not covering the screen, siding and fog light, been rude and not helping

Not a single claim in my life until a storm. Terrible service, trying to cheat me, low ball me, delay payment. Water poured through my roof.

My car got hit a state farm never paid the claim they lie. Make up lies. The worst company to deal with state farm insurance

The claim "specialist" speciality is avoiding you and is a master at run-a-round. Will be canceling!

They dropped me as a customer after getting into a motorcycle accident on my motorcycle. With a car who was not paying attention.

Don't ever get hit by one of there lousy drivers, THEY will find a way to get out of paying the claim, ONE WORST. PEOPLE dont get sucked into there stupid advertisements

Those people are rip off especially if you have homeowners insurance they are a joke. They never cover a darn thing.

State Farm advertises it is for the little man, the blue-collar worker, the lower to middle class. NOT TRUE at all. The State Farm office that I initially took as my insurance after my husband passed away was so disappointing to me. The young fella that I spoke with did his best to take care of me and he was genuine. However, once they sent some inspector to my house (without my knowledge I must say) the underwriters decided that I immediately had to contract someone to put a New Roof on my house. I had thoroughly explained that I was semi- retired and living off of my husband's disability social security for the time being as we were together for 45 years and I am having a hard time dealing with my loss of my soul mate. I couldn't believe it. After I had paid my homeowners insurance up front for a year, they informed me if I didn't do this, I would be dropped by them. The young fella that helped me got another insurance to take me for a year but if I put a new roof on my house within this next year STATE FARM would graciouly take me back. I had life, home and auto thru them. I am cancelling All policies with them due to the way they think everyone is wealthy and at the drop of a hat we can produce the money for a new roof. I have not had one homeowner's insurance claim in all the years I have held insurance. My husband and I chose to always fix the problem ourselves because most insurance companies that we have had will fight you on every level for a helping hand. But in today's world you have to have something to help you. Just do not believe the ads because once you sink into the policies this company is only for the wealthy and NOT for lower to middle class. Shame.

We called for an emergency road service around 11:30am yesterday through a landline in Alliance Gasoline Station (5720 Cabrillo Hwy, Pescadero, CA) to tow my 2016 Ford Escape off the Gazos Creek Road(Pave road) that was stuck in the middle of the road about 4 miles away from the gas station. The first agent said that they're gonna send one and will be there 45 mins. We waited for an hour, the tow truck called and said that he's currently in Half Moon Bay and will arrived for 30 mins. So we waited for 30 mins but no one came. We called statefarm again and it turned out it was cancelled without us knowing. The agent said that her hands are tied and can't get us help. We didn't have cell reception or data, and told us to just figure it out ourselves, leaving us stranded. So we asked for the supervisor since the agent was incompetent, we went through the same process over and over telling them that same information. The supervisor, Trish ID#******* said that she's sending us a tow truck and will be there for 90mins. This was already around 5pm and the gasoline station will close around 6pm, leaving us with o means to communicate after the said time. We waited for over 2 hours but no one came.

State farm don't want to pay for auto claim they will do they best to lie and try to get out of it. State farm will give you a lowball offer

And we haven't even had a claim- in fact our policy is only 6 weeks old. Our agent misrepresented multiple facts to get us to move our 7 cars, 2 trailers, and homeowners policies over. Gave us great rates. Easy peasy to add the collectors cars too. Never mind that old pesky thing like Underwriting, the agent assured us we were good to go. So we took them at their word, and canceled 4 other policies. THEN THE TRUTH COMES OUT that that agent mislead us, and submitted our policies to the Company inaccurately, leaving us uninsured and underinsured on just about everything. That expensive appraisal we submitted on the $35,000 collector car? State Farm company says they don't go by appraisals. Huh?
I had many emails and phone calls with that agency in Coon Rapids, MN to get him to correct the many mistakes- including dates of coverage and coverage amounts, and all he wanted to talk about was how many clients he has. Gave us lip service that he'd get everything all fixed, but then didn't. Then he suggested we CANCEL all of our policies. I then formally requested another agent, as we needed to get our policies fixed immediately. But it's been 10 days and our policy has not been moved to another agent. WE are still stuck with the incompetent one. Who now says he can't see our policies anymore...Which State Farm says is not true. I filed a complaint with State Farm, and what they did was have Underwriting use a microscope on our policies, which has resulted in having to submit more pictures (cause 12 per car wasn't enough), and FUN FACT- State Farm has 60 days in which Underwriting can cancel you. I have never had to wait more than a day or two for Underwritings review, and a approved policy. Needless to say, I think State Farm is the worst. Before we even file a claim! Can't imagine what a nasty deal that would be then.

After almost 20 years of being a State Farm customer, I will be moving on to another insurance carrier. I took my car to be repaired at a State Farm preferred body shop after a collision with a deer. Traumatizing! The repair shop didn't submit all the needed repairs to State Farm in an effort to cut corners and still do the work just barely under the threshold of my vehicle being totaled. When I went to pick up my car, the engine light was on, my instrument panel wasn't working, and my sunroof liner was still sagging inside the vehicle. The repair shop relayed to State Farm that such issues were "pre-existing" issues. This claim was totally untrue. I ended up taking my vehicle to the dealership to fix the electrical issues that did not exist prior to the accident. It was determined at the dealership that those issues were a result of unsavory work performed at the body shop. The final issue was the sunroof liner. The body shop still insisted it was a pre-existing condition. I contacted State Farm directly with my concern. They told me unless I had a photo of the liner intact before the accident, they would stand by the report of the body shop because the shop is on their preferred list. How absurd! My only request was that they send a State Farm representative to look at the sunroof. They would not comply, and I was told that if I need to change insurance companies, they would understand. As a result, I am now financially responsible for this outstanding repair to my vehicle. So, no I would not recommend State Farm as an insurance carrier. They were NOT "like a good neighbor." They were NOT "there" for me as a customer. If you do select them, make sure you take a picture of your vehicle intact right before you anticipate an accident. Absurd!

I have faithfully paid my auto and home premiums for over 35 years, but when it comes time for a claim, NOT A GOOD NEIGHBOR!

I switched to State Farm for motorcycle insurance on May 16,2023. I have outstanding credit, and an outstanding driving record. I was asked several questions when I called state farm, my personal information, driving record, asked if I had any other vehicles with state farm, I said no that my vehicles were insured through USAA, and I was not going to change that because I have been with them since 1988. State Farm said that would not be a problem, after getting a quote for the motorcycle, I decided to go with them and paid with a debit card in full for the entire year, and then I asked them if they insured travel trailers and was told yes, and after going through the questions again I decide to go with state farm so that I just have one agent for those two items. I was told by the person I talked to that all is good, I received the my policy by email, and all was good, and was told that after checking my credit and driving record that everything was excellent. I chose State Farm because Progressive really raised there rates, and USAA does not insure travel trailers or motorcycles. Two and a half moths later, I get a letter from State Farm that they are canceling my insurance with them because I don't have an automobile insured through them. I was never told this anytime I talked to State Farm, and I had been in there office three times since I received my policy. Once was they sent my paper policy to my place that I store my travel trailer, anther time to cancel my moms policy because she had passed, not one time of them canceling my policy, the last time is when I receive this letter the end of July saying there canceling my policy, and mind you I paid for a year in full for both policy's. I got a call from someone name Robert, and he said that he could rewrite me another policy, that one was going to be $125.00 more for a higher deductible, and all through this my agent has not called once, Alex Ferry. Robert is Alex's assistant.

After deer accident out min ******* not mention credit acceptance wants half 4000 credit drop min 60 points, tow rental car denied, claim denied, any thing deny no i am deny state farm agent, claims adjuster, medical claims department, insurance fraud adjuster, contact license bureau of Lansing, Michigan not renew license with state of Michigan so far agent no communication no sorry no nothing end up rent U-Haul move stuff, I don't ever imagine going back think about gap coverage way pay new car replacement won't any loan, and won't owe anything and tow, rental car included going with AAA roadside state farm joke, also buy 2nd car case accident that way won't be without vehicle state farm very unreliable claim joke, touch service, agent won't even bother calling hopefully won't drive same road hit deer avoid area altogether get work loss miss total 6 months physical therapy, mri, want follow up orthopedic surgeon 3 months, still guaranteed didn't break tibia initial MRI says yes broke tibia still pain knee not much deer accident crawled car some how though didn't where was, how got there, suffered major concussion, don't think leg point canning full time impact horrible deer over radiator top vehicle into road, I don't remember part state police knock window flashlight hand do briefly remember that if been able walk different story medical costs climb into ******* owe metro health hospital, still owe MRI, doctors visits, crutches, knee brace, also owe physical therapy office, orthopedic surgeon, also owe some work done hospital like dressing, tape, guage pads, sure bill emergency room department 20 plus visits assume bill me min 9000-******* alone assume payment plans physical therapy office, hospital bill department sure put into collections not received final bill, invoice yet.

Way too expensive and not enough payment options. Progressive is so much better.