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Stately has a rating of 3.7 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box, and great job. Stately ranks 19th among Men's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Statelymen has been a very nice surprise! Of course, I was a bit skeptical at first, but my skepticism was immediately laid to rest after receiving my first order! If one takes the time to be detailed with their preferences, the stylists will absolutely nail your box! I am a super satisfied customer and have no intention of ever not using Statelymen!
Sizing has been difficult. Shoe too narrow even though I said I wear a wide shoe EE. Pants have been too slim and our to baggy. Brands all seem to be from the same manufacturer. Would have liked to see some Northface jackets, Brooks brother suit line, and other high end clothing as Stately brands themselves. It is however fun getting a present for yourself now and then, just not fun if you have to go threw the trouble of returning items that are not your taste our don't fit correctly.
Good choices, excellent quality, superb value! Improves with each new shipment. Wish I did this with my wardrobe from the beginning!
Makes it easy to get quality selections curated for me to enjoy.
Date of experience: August 6, 2023
Been awesome having new clothes to wear! People have noticed and I feel confident in every outfit I put on.
Saw an add and wanted to change things up!
Date of experience: June 30, 2023
Confidence is KEY with Stately! We are so glad we have been able to send you some awesome fits to step up your wardrobe and make you feel your best. Thanks for being a member of the Stately best dressed Fam!
Have had a lot of trouble in the past with Stately but finally received a great box that fits properly
Date of experience: June 30, 2023
We are so happy you received a great box with us Alan! We are committed to making sure our members love the items they receive in their boxes and if you have any questions in the future, please reach out to our member services team and they are happy to help.
I am very surprised how well the clothed fit. Sizes are always perfect. Styles are good. And price is descent.
Date of experience: September 17, 2023
We love to hear this! So happy you are thrilled with the style and the sizing is always on point. We will be sure to share this with your stylist and our styling team. Thanks for being an awesome Stately member!
Every package I get has been delayed no communication just poor customer service for amount of money I am paying.
Date of experience: August 29, 2023
We are so sorry you had a less than stellar experience. Our member services team would love to help, they will be reaching out to you within the next 24 hours to dig deeper into this.
Nice stuff and super convenient for me. I believe it is a great value.
Date of experience: June 9, 2024
Nice and well fitted clothing, delivery as expected, and the clothing selection is to my taste.
Just as an first time experience.
Date of experience: June 8, 2024
I have enjoyed all the pieces sent to me over the past several deliveries
Date of experience: June 4, 2024
It seems like I am getting the same stuff over and over but in different colors. I also only get a variation of about 3 brands.
I don’t have time to shop and I want to stay looking good
Date of experience: July 24, 2023
Thanks for being a member with us Steve! Member feedback is super important to us and our member services team will be reaching out to you to get more information. This will help us improve the brand we partner with and the amazing items we send to you.
The quality each of the items are good but the you don't get a lot of variety
I choose stately for a new experience
Date of experience: June 5, 2024
The styles and fits offered are very definitely skewed to West Coast/LA palate. I am not sure they even understand the average American.
I thought it would be a good way to augment my wardrobe without having to shop, but the stylists do not listen to my input.
Date of experience: September 19, 2023
We are so sorry you were not a fan of the items you receive Andrew! We are happy to help with an exchange so you can get some items that are a perfect fit for your style. Our member services team will be reaching out within the next 24 hours to help!
I've been cancel my subscription for some time now to no avail
Date of experience: June 4, 2024
Save your money. I used their service for 6 months. Half the clothing I had to send back because they were junk or to small or to big. Some of the items you can not return, and if you do they charge you an extra 25 dollars to ship it back to you. I wear an XL size, the clothing was either hanging on me or to tight, there was no size consistancy with the brands they sent me. You will be lucky if half clothing lasts more than 3 washes. You are better off saving your money and buying from a quality clothing manufacturer you like.
UPDATE 02/07/24. Funny how they responded "We did reach out to you so we can look further into this and make sure we are doing everything we can to make sure you enjoy the clothing you have received." This is a lie, a typical cut and paste CYA response. They have both my email addesss (nothing) They know my cell number (nothing) They could have snailed mailed something (nothing) This reponse isnt to try to keep me as a customer, its to fool those reading this review that they care about their customers of have good customer service. Like I said, save your money.
Tip for consumers:
its not the easiest site to navigate.
Products used:
shirts, pants
Date of experience: January 27, 2024
Thanks for your feedback Steve! We did reach out to you so we can look further into this and make sure we are doing everything we can to make sure you enjoy the clothing you have received. As mentioned, we work with a plethora of brands and no brand fits the same based on classic or modern fitting clothing. We are so sorry our service was not a fit for you and we would love if you can share any other feedback please let us know.
Clothes fit great and all my interactions have been pleasant.
My brother recommended it.
Date of experience: June 3, 2024
I like the selection but have only been able to fit about half of the items. I'm 6'1 about 300 lb. if i cancel after my next box then theis is why.
Great concept. I don't have style.
Date of experience: July 14, 2023
We are so sorry Bobby! We are happy to help to see what we can do about the sizing and see if we can make this right. Our member services team will go ahead and reach out within the next 24 hours so we can help!
It took a while to get my style and fit dialed in, but in the end I will use Stately again.
The quality of the products are better than average, the price is right, the ability to cancel and restart, and my rural location are the best reasons for Stately.
Date of experience: May 14, 2024
We appreciate the honest feedback and your willingness to work with our team to get your sizes and style right. Detailed feedback is crucial. Looking forward to styling you again soon! :)
Love everything about it and the service. Made my life easier getting great quality cloths without thinking about it.
Date of experience: February 20, 2024
So happy you love our service! We would love to send you more items we love. Thanks for being an amazing member!
It's june 30th, I was charged on the 18th and no word of any box. Not even an email. Can't give a good review if I don't get goods paid for.
Date of experience: June 30, 2023
Hi David! Thanks so much for sharing your feedback. Typically once orders are placed it takes from 5-10 business days before orders are shipped. This is because we order items from our brand partners and once they arrive at our fulfillment center they are curated into a box just for you and sent out. Our member services team will reach out within the next 24 hours to give you an update on your box!
Is it possible to see the box before shipping? There is usually at least one item I may want to switch.
Date of experience: July 28, 2023
We are so happy you love our service Michael! We do not offer previews at the moment, but we do offer a Shop your look option where you can select the exact items in your box. Log into your Stately Dashboard and take advantage of this for your next order!
I primarily started for more work attire, I have gotten great cloths but diffidently more on the casual side than business.
I chose Stately because if was rated highly for more business attire
Date of experience: August 29, 2023
We are so happy you are enjoying the clothes we are sending in your boxes. If you would like more business attire feel free to reach out to our member services team to adjust your style profile or you can do this on your Stately Dashboard! Thanks for being a Stately member!
Awesome people to work with, they are extremely receptive to inputs! Will continue to do business with them
Date of experience: March 2, 2024
Great assortment of clothing items and brands. Can mix and match the outfits.
Wanted to up my style and hate shopping.
Date of experience: May 22, 2024
I received my first box from Stately and I'm very satisfied! I love all of the pieces selected for me, and I'm excited to get my next box!
Date of experience: February 6, 2024
Thanks for the love Nick! We are so happy you loved your first box and can't wait to send you more amazing items in the coming months.
Last 2 packages I have received clothes with flowers stamped, can you please have more variety on the clothes you send me.
Thanks
I expected nice clothes and great designs
Date of experience: August 28, 2023
We are so sorry about this and we would love to look into this for you so we can make this right. We do have an exchange process you can take advantage of. Our member services team will be reaching out to you within the next 24 hours to help.
No matter what you guys take no action! I sent emails explaining of my dissatisfaction. I get the same stuff over and over! And nothing changes!
Date of experience: July 5, 2023
We are so sorry to hear this David! Our goal is to make sure our members love what is being sent to them and we hate to hear we missed the mark. Our member services team will be reaching out to you within the next 24-48 hours so we can see what we can do to make things right!
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
Stately has cemented itself as the #1 men's personal styling service. Four scores and seven years ago we set out on a mission to help men look and feel their best. With over a 100,000 satisfied customers to date, the top brands in men's fashion, and value that would make Scrooge McDuck leap with joy, it's no wonder Stately is the fastest growing fashion destination for men.
Thanks for the kind words Justin! We love to hear our service is making your life easier so you don't have to worry about shopping. Thanks for being a member with Stately!