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Stately has a rating of 3.7 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box, and great job. Stately ranks 19th among Men's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Statelymen has been a very nice surprise! Of course, I was a bit skeptical at first, but my skepticism was immediately laid to rest after receiving my first order! If one takes the time to be detailed with their preferences, the stylists will absolutely nail your box! I am a super satisfied customer and have no intention of ever not using Statelymen!
Sizing has been difficult. Shoe too narrow even though I said I wear a wide shoe EE. Pants have been too slim and our to baggy. Brands all seem to be from the same manufacturer. Would have liked to see some Northface jackets, Brooks brother suit line, and other high end clothing as Stately brands themselves. It is however fun getting a present for yourself now and then, just not fun if you have to go threw the trouble of returning items that are not your taste our don't fit correctly.
-Great customer service
-Quick deliveries
-Great variety
-Most style selections are done correctly on the first try
Date of experience: August 8, 2023
With my last delivery I could have done without the cap and the button came off the stripped shorts the first wear
Wanted professional stylists input. My closet has nice selections but very dated
Date of experience: August 29, 2023
We are happy to exchange the items you were not a fan of so we can send you items you will actually wear. We do recommend reaching out to our member services team so we can add more feedback to your style profile. Our member services will be reaching out within the next 24 hours so we can assist with your exchange!
I don't think there was one brand that I ever heard of that was rec'd, but everything looks fine. I just don't need a box every other month.
Had tried stitch fix in past wanted to give you a try
Date of experience: September 15, 2023
Thanks for your feedback Chris! Great news, we do have the option for renewals spaced further out. Our member services team will go ahead and reach out to you via email so we can make that adjustment if you would like. Thanks for being a member with Stately!
I exchanged shoes for a different size. It was approved but you sent me a different shoe, which I don't like.
Date of experience: July 18, 2023
Hi Billy! Thanks for the feedback. Once an exchange is submitted we are not able to guarantee the exact same item will be sent back in return. This is based on the inventory and the sizing that is availability and your stylist will try their best to send you the item you requested. Our member services team reached out to you so we can help exchange the shoes you were not a fan of!
I am generally happy with the service but feel like the experience could be more curated and the quality of the gear could be a bit higher.
Date of experience: July 17, 2023
We are glad you are happy with our service Christopher! Our member services team will reach out within the next 24 hours to get more feedback from you so we can help.
This was the best box yet. I loved how all the the clothes fit perfectly on me. The variety in the box was spot on as well
I saw the reviews and gave it a shot. Best decision I did.
Date of experience: July 27, 2023
Thanks so much for your review Roberto! We appreciate you as a member and we are so happy you love our service as much as we do.
Been trying to get a stylist to contact me for over a week now and still no response and no contact.
Date of experience: October 4, 2023
We are so sorry about this Marko! Our member services team is available during the week and also on the weekend during business hours via email, phone and live chat. They are reaching out to you now so we can help with any questions or concerns you may have. Thanks for being a Stately Member!
Sometimes the selection is nice, and sometimes the selection isn't. Quality isn't that great as clothing wears out extremely fast.
Date of experience: July 5, 2023
We are so sorry some of the brands missed the mark! Our member services team will be reaching out to you within the next 24-48 hours to get some feedback about the brands we work with and the quality you mentioned.
Colors for clothes provided tend to be dull)or least popular) so feels like customers get the unwanted options
Convenience but not sure if I will maintain
Date of experience: July 7, 2023
We are so sorry you were not thrilled about the items you were sent Assad. We will have a member of our team reach out to you within the next 24-48 hours for more feedback.
The items chosen for my summer look were excellent! I'm very pleased with what I received and can't wait to wear them more!
Date of experience: July 27, 2023
We are so happy the items you received were amazing Dustin! So glad we sent you some awesome looks for summer.
I get charged for the items and don't receive my items for over 20 plus days. I shouldn't have to wait that long.
Date of experience: September 14, 2023
We are so sorry about this Frank! We appreciate you still being a member with us and our member services team would love to look into this to see where the ball was dropped. Thanks for being a member with us and we will be sure to follow up via email within the next 24 hours.
Thinking about canceling. Sending me a lot of the same stuff lately. Sent me same exact shirt twice.
* Stately attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2023
Oh no, we hate to hear this Christopher! We will have our member services team reaching out to you within the next 24 hours so they can look into this for you and make this right.
Recurious and responsive customer support. Saves me a ton of time and avoiding shopping and finding the size of clothes that fit me.
I like shopping but I'm not a great shopper. Stately picks out things for me that I like that I would have never picked out for myself.
Date of experience: July 29, 2023
Thanks for the love for our member services team! They do try their best to make things as easy and quick as possible for our members. Thanks for being a Stately member, we appreciate you!
My stylist, Balen, reads my messages and tailors my outfits to my needs! I'm very impressed! Thank you!
I choose Stately because it looked the best for men's fashion! And, it looked like returns/exchanges would be easy to do.
Date of experience: July 28, 2023
Thanks for the kudos Craig! We will be sure to pass this along to your stylist and all of the styling team. We appreciate you as a member and we are happy you love our service!
Hi team. Great experience, but can you please update my profile to not send stretchy jeans? I really don't like them after about 10min. Thanks.
Date of experience: July 16, 2023
So happy you have been enjoying our service Lon! We have added that note for you about the stretchy jeans and if you would like us to add any other notes please let us know so we can help out.
I had 3 deliveries in 2 months when on the every 6 month plan. Statly refused to take anything back.
Date of experience: August 8, 2023
We are so sorry about this Steven and we did have an opportunity to look into this for you. It looks like you were not charged for multiple orders in the same month or close together. We are happy to chat more to see if we can help! Be sure to reach out to our member services team at concierge@statelymen.com so we can help!
I recently had the pleasure of trying out the Stately Clothes service, and I must say, I was pleasantly surprised by their selection. As someone with a particular taste in fashion, I wasn't sure if their offerings would align with my personal style. However, I was in for a delightful surprise.
The moment I received my curated package, I couldn't help but admire the attention to detail in selecting pieces that matched my physique and personality. Although the items weren't what I would typically choose for myself, they somehow managed to capture my essence perfectly.
The Stately Clothes service truly understands the art of dressing their customers. Each garment, from the shirts to the trousers, seemed like it was handpicked with my preferences in mind. The fit was impeccable, accentuating my best features and providing a level of comfort I hadn't experienced before.
What impressed me the most was how the pieces seamlessly integrated into my existing wardrobe. They effortlessly complemented my style, allowing me to experiment with new combinations and create unique outfits. It was as if the Stately Clothes team knew my fashion aspirations better than I did myself.
Beyond the exceptional selection, the service itself was a breeze to navigate. The website was user-friendly, and the ordering process was straightforward. The package arrived promptly, and the presentation was top-notch, showcasing their commitment to delivering a premium experience.
In conclusion, I can't express enough how pleasantly surprised I was with the Stately Clothes service. Their ability to curate a selection that not only matched me perfectly but also pushed me outside my comfort zone is a testament to their expertise. If you're looking to elevate your wardrobe and discover new fashion possibilities, I wholeheartedly recommend giving Stately Clothes a try. Prepare to be surprised and delighted!
Lack of time
Date of experience: June 30, 2023
Clothes are meant to make you feel great and we are so happy we were able to do this for you Brandon! We will be sure to pass along the kudos to your stylist for you and we are so happy you are a member here with us at Stately!
I have liked and wear every item I have received
I have gotten many compliments when I wear the items I receive.
Needed help with finding nice trendy options for my age
Date of experience: July 5, 2023
Thanks for the love Chauncey! We are so happy to have members like you who love the items we send.
Order S******* was placed on July 15, charged to my account and it is still showing unfufilled and not shipped. I AM VERY DISSATISFIED.
Date of experience: July 24, 2023
We are so sorry you are disappointed with the shipping time. We do see your order has been shipped and our member services team has reached out to you to share an update with you. We appreciate you still being a member with us!
The only thing I want to add is I changed my shoe size to 10 but they keep sending me 10.5
Date of experience: July 5, 2023
Thanks for the feedback Christopher! We went ahead and made a note for you to make sure to send the correct shoe sizes. Sometimes if shoes run small we will size you a half size up, but if we do we will make sure to notate this for you.
There are always one or two items that I like, but others not so much. Returns are not very easy.
I thought it would be higher level brands, and better service.
Date of experience: June 30, 2023
We are so sorry about this Alex. We would love to hear more feedback about our exchange process so we can make improvements moving forward. We went ahead and had our member services team reach out to we can hear more from you and we are so glad you are still a member with us!
The experience is always easy to manage. Every time it was ready to reorder
I chose stately because I was recommended by a friend
Date of experience: July 8, 2023
We are so happy you enjoyed the quality Bernard! We work with the top menswear brands in the industry to try to put boxes together for all our members at any budget. Thanks for being a Stately member!
Great box, Great service. I love all the items in my box and looking forward to the next one.
Date of experience: February 6, 2024
Love to hear that Byran! We will be sure to pass this along to your stylist.
This box was great! All the choices were well done and look great!
Date of experience: October 4, 2023
So glad to hear this Brian! We will be sure to pass this along to your stylist to make sure they know we are on the right track. Thanks for being a Stately member with us!
I have enjoyed previous boxes but I was underwhelmed with this last one
To help build my wardrobe
Date of experience: July 22, 2023
We are so sorry you were underwhelmed with your box Eric. We don't want you holding onto items that don't work for you. We went ahead and sent a note to our member services team to reach out to you so we can get an exchange going for you!
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
Stately has cemented itself as the #1 men's personal styling service. Four scores and seven years ago we set out on a mission to help men look and feel their best. With over a 100,000 satisfied customers to date, the top brands in men's fashion, and value that would make Scrooge McDuck leap with joy, it's no wonder Stately is the fastest growing fashion destination for men.
Thanks for the love Andrew! We are so happy you had a stellar experience with us from start to finish. Can't wait to keep sending you some amazing boxes.