Stately has a rating of 3.7 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box, and great job. Stately ranks 19th among Men's Clothing sites.
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This company responds to reviews on average within 4 days
Statelymen has been a very nice surprise! Of course, I was a bit skeptical at first, but my skepticism was immediately laid to rest after receiving my first order! If one takes the time to be detailed with their preferences, the stylists will absolutely nail your box! I am a super satisfied customer and have no intention of ever not using Statelymen!
Sizing has been difficult. Shoe too narrow even though I said I wear a wide shoe EE. Pants have been too slim and our to baggy. Brands all seem to be from the same manufacturer. Would have liked to see some Northface jackets, Brooks brother suit line, and other high end clothing as Stately brands themselves. It is however fun getting a present for yourself now and then, just not fun if you have to go threw the trouble of returning items that are not your taste our don't fit correctly.
Love what they picked out. One box was missing an item and quality could be improved. One shirt first time I tried it on when box arrived a button fell off. All outfits have fit which is nice.
Don’t like stores or online shopping.
Date of experience: June 14, 2024
I have been receiving Statley boxes for nearly a year now. I have enjoyed every box I have received and find that the boxes are truly curated for what I've asked for. The clothing is of a good quality and has certainly upgraded my wardrobe to a more professional standard for work and also for more quality comfort for the weekends. For what it's worth from a random internet review, if you are looking to upgrade your wardrobe with high quality and gain confidence that you look good while doing it, I would recommend atleast trying the Statley experience.
The quality of the clothes seemed a step above of other subscriptions services used in the past, and it has not disappointed a single time.
Date of experience: June 3, 2024
Initial orders are useful items. Pants, Jacket, shirt, shoes, etc...By 2nd or 3rd order you'll start to receive more sox, thin belts and T shirts as filler items. Leaving only a couple items that are worthwhile. For that reason, I'm done for now. I even noted that I did not want those useless items. Maybe, things will change but for now I'm getting Stitch Fix...
Items looked good on the ad post.
Date of experience: May 17, 2024
$180 every other month to get a curated box of cool clothes, shoes and accessories! This is money well spent. I hate to shop so this is perfect for me.
Date of experience: June 13, 2024
My first box had the wrong size pants, my second box had a duplicate shirt from box 1, but in a different color. Box 3 was a complete $#*! up. You sent me my box, as well as some random dudes box. I took time away to send back random dudes box. In my box there was a flower print shirt, that my preferences clearly state no graphics. Flower print are Graphics. Also included was another belt. I returned the shirt and belt, and you all replaced it with another button down white dress. The original box also contained a white button down dress shirt. Why the $#*! would you send something that you just sent, unless you are not paying attention or don't care. They finally sent a replacement item that was acceptable. This was for a box that was ordered on 3/29/2024. I literally spent the month of April waiting for Stately to get their $#*! together.
I am questioning that decision everyday. You all have really done a piss-poor job so far, and this May box will probably be my last unless you guys step the $#*! up and do better. I know that you won’t post this review.
Date of experience: May 14, 2024
The only reason I didn't give 5 stars is because a lot of the outfits are redundant from previous boxes. I now have 3 pairs of shoes that are almost exactly the same. Same with belts and some of the shirts.
Date of experience: May 14, 2024
Sorry to hear about the lack of variety, Steven. A member of our team will be in touch in the next 24 hours to help turn this experience around. We appreciate your time and patience.
I enjoyed it more when I wasn't picking it out. I stopped because I was getting alot of shirts that fit poorly at the same size that fit good in others. I was also feeling like I was still shopping because I was picking it out and wanted more variety
Date of experience: June 5, 2024
I loved the idea, as a fashion challanged man, someone picking clothes for me sounded amazing.
The 299$ box came, and the total value of the clothes was 600$ according to the packing slip, but in my opinion, the street value was less than 200$
The clothes were also nothing special,
I signed up with a promotional offer that was supposed to include more stuff for the first 3 boxes, I believe they forgot to add any additional items.
Cancelled my subscription.
Tip for consumers:
The company does not offer a cancellation option, even though they didn’t prepare the box,
Products used:
Just received the box yesterday, didn’t use anything yet
Date of experience: April 12, 2024
We're sorry to hear your first box wasn't a hit. A member of our team will be reaching out to assist with your exchange and to discuss the bonus item included in your order. We appreciate your time and look forward to turning things around for you.
If you are not sure how to dress for your age, body type, an occasion, or how to layer, Stately takes the guess work out of it. Joining Stately was the best decision I have ever made.
I have been widowed for 3 years. Starting to date again can be intimidating within itself. Then, not sure how to dress stylish for your age, adds a whole new challenge.
I have tried other company's in the past. Stately truly invest in getting to know you and what style you are looking for. I have yet to return a box that my stylist curated for me.
Date of experience: June 5, 2024
I was a little hesitant to try this type of service. Thinking I probably would not like the items that I receive. However, I am so glad I did. The outfit or ensemble was right on the money. The pants look great and fit well. Both shirts were stylish and functional. Two different looks for two different occasions. The belt, shoes and sock really complimented each outfit. The best part is my wife loved the out fit.
Thank you so much Bobbie and the Statlely team!
Matthew
Date of experience: April 20, 2024
We're so thrilled to hear everyone was such a great help and that we changed your mind about our service. Annnnd that your wife also loved everything! Win win for us all! Thanks so much for getting our Monday started off right! :) We appreciate you!
I tried Stately for 3 months, and on the final month I told them I wasn't expecting and did not want another box. They were completely unwilling to let me just return the unwanted box even if I paid shipping. The company overall isn't worth the headache or price. The clothes are not as good as StitchFix and the styles they send are not current. Stitchfix also has a great App and Stately takes way too long to reply to concerns or issues. And the worst part is when you need to exchange something if they let you. You have to wait for the company to send you a shipping label. Stitch fix sends the return shipping bag with label. I went through several exchanges on my last box and ended up just keeping the last items they sent because I was so tired of the back and forth. I do not recommend using this company.
Date of experience: April 23, 2024
We're sorry to hear about your experience. We see a member of our team has been in contact with you. We look forward to turning this experience around.
I wished the stylist would pay more attention to my profile pics for inspiration. They still have gotten a correct box that I do not need to send back for exchange.
Wanted to have someone assist in choosing the right outfits for my daily life
Date of experience: June 3, 2024
Poor quality, Cheap outfits, discontinued items, Inventory from ebay.
Item price is inflated to show value. You don't get a preview of the items picked by stylists, you are shocked when it hits your home. No amount of photos or preferences shared with stylists help, as they pick the cheapest of the lot. I had the regal plan, was shipped a free 20$ watch a 28$ sneaker (marked as 75$) which is crappy, clothes that shrink on the first wash. 1st return was free, 2nd one isn't. This works if you just don't care about how you dress and just want someone to find cheap quality stuff.
Tip for consumers:
I have tried multiple websites, this one ranks last. If it was a race and stately was the only participant, they would still be the last one to finish.
Products used:
Just the jacket, everything else I have kept it for donations
Date of experience: April 9, 2024
We're sorry to hear we missed the mark. A member of our team will be in contact soon to discuss your concerns. We appreciate your time and look forward to turning things around for you.
The service and the clothes chosen are stylish and of quality. Would like if the style matched more to my profile but the more boxes I get the closer it gets!
Date of experience: June 16, 2024
While we do always hope for homeruns, sometimes a little fine tuning is needed but we're headed in the right direction, Alexander. We appreciate your continued trust and support!
I kept stately for 6-ish months, and loved every minute of it. I am on a brief hiatus, but i will return one day! Thank you for filling up my closet with AWESOME cloths!
Internet browsing, wanted to try something new.
Date of experience: June 3, 2024
5 Items, I will give stars to each of them
- Jeans 4 stars (good quality and color)
- Shirt 4 stars (good quality, color not so)
- T-shirt 1 star (I would return it, but my wife said she will wear it:)
- Belt 3 stars (interesting)
Date of experience: June 13, 2024
Has been a great experience. Most of the items fit and look Great! The few items that had to be returned we done so with no hassle at all. Really look forward to each delivery.
Needed the experts fashion sense
Date of experience: June 7, 2024
Stately certainly sounded promising, but I ultimately ended up returning 5/7 items in Box 1...and then ALL the items in Box 2 (either they didn't fit, were not my style, and one item had a small hole in it). The customer service folk were very nice, but at the same time they refuse to show you options of what they want to send...it's just a roll of the dice and I'm likely going to be on my third round of returns. In terms of quality of clothing, I'd put it on par with what you might find at Costco (in fact I'm pretty sure they do sell some of these brands at Costco). Hoping this gets better, but so far it's been a disappointment and not a company I can wholeheartedly recommend.
Products used:
So far, just a shirt- returned 8 other items thus far.
Date of experience: October 18, 2023
We are so sorry to hear this Michael! We will have our member services team reach out right away so we can get some more feedback from you and improve our service as a whole. Please keep in mind our member services team is not able to show previews of what will be in the boxes, but we are happy to share this idea with our team so we can make improvements for the future!
I had a good experience with Stately. Exchanges were easy. My only negative would be the boxes were getting predictable. My last two boxes were almost identical in content style and color.
The price was right and the flexibility
Date of experience: June 4, 2024
It's pretty easy to say why I like using Stately. I sign up, they send me everything I need to look nice and they do it for a sweet price. Very satisfied.
Date of experience: June 5, 2024
I am so pleased with this program. The quality of the clothing is impressive as is the styling they choose.
I have slowly been upgrading my look without having to think.
Just dial in your stylist to what you like or don't like and Boom! It's in the mail each week. As an athletic/weightlifter it's hard to get good fit sometimes. But the exchange process is quick and easy! Highly recommend this program!
Date of experience: March 13, 2024
Happy we could help with the recent upgrades! Don't forget to let us know if you need anything for your summer plans. We're ready!
Was satisfied at first. First few boxes were good. Then they started sending the same stuff with every box. Who needs 3 blue pants? Sent a whole box back and requested my money back...No. Take store credit. I didn't want what you sent why would I want more of it. Horrible policy. Never going back. Never referring anyone. Steer clear of this scam.
Products used:
Pants, shirts, shorts. Less and less as the subscription went on.
Date of experience: February 12, 2024
Thanks for your feedback Nick. We are so terribly sorry you were not a fan of the items you were sent. We let all of our members know we are happy to exchange items for sizing or style reasons. Our team did let you know we are happy to offer that exchange, help you add notes to your additional style profile or offer store credit. Since the clothing we send you in boxes is heavily discounted we do not offer refunds and mention that on our FAQ page for all members and non-members to see. If you have any other feedback for us please let us know and we are happy to hear it so we can improve.
I was under the impression I had put my account on hold and checked this morning to see that my bank account had been charged for $200. No problem my order hasn't shipped so should be an easy refund. NO, instead they say they can't issue a refund since they need 24 hours notice to cancel even though nothing has shipped. I thought I put my account on hold 6 months ago. There was no email communication that an order was due or on the way. Just suddenly a charge stating I was being billed. When I did go online to cancel my account it took me about 7 screens just to cancel. Don't recommend as it's extremely shady to just suddenly bill you with no warning and then not offer to rectify the situation. Way better services out there.
Date of experience: February 28, 2024
I've only tried one other company for subscription clothes, and Stately is by far the better choice. I had one box where a couple of items didn't fit, but since then everything fits and I love everything they send. They are extremely responsive to every communication and work around your vacations and other needs every time.
Date of experience: February 19, 2024
Love to hear that our service was amazing from start to finish! Thanks for being an amazing member and we can't wait to keep sending you more.
Box was great a lot of items to choose from. I would recommend to any business professional or individual who is looking to add a different style to their wardrobe.
Date of experience: June 4, 2024
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
Stately has cemented itself as the #1 men's personal styling service. Four scores and seven years ago we set out on a mission to help men look and feel their best. With over a 100,000 satisfied customers to date, the top brands in men's fashion, and value that would make Scrooge McDuck leap with joy, it's no wonder Stately is the fastest growing fashion destination for men.
We clearly screwed things up here for you, Gerard, but appreciate you sharing the details and your frustration. A member of our team will be in touch with you in the next 24hrs to see how we can turn this experience around for you. We appreciate your time and patience.