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Stately has a rating of 3.7 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box, and great job. Stately ranks 19th among Men's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Statelymen has been a very nice surprise! Of course, I was a bit skeptical at first, but my skepticism was immediately laid to rest after receiving my first order! If one takes the time to be detailed with their preferences, the stylists will absolutely nail your box! I am a super satisfied customer and have no intention of ever not using Statelymen!
Sizing has been difficult. Shoe too narrow even though I said I wear a wide shoe EE. Pants have been too slim and our to baggy. Brands all seem to be from the same manufacturer. Would have liked to see some Northface jackets, Brooks brother suit line, and other high end clothing as Stately brands themselves. It is however fun getting a present for yourself now and then, just not fun if you have to go threw the trouble of returning items that are not your taste our don't fit correctly.
It had been 2 weeks and my order is still unfulfilled.
Date of experience: July 13, 2023
Exchanges are super easy and they communicate very well!
It’s difficult to find time to go shopping for my husband and son so Stately subscription is so easy to Lee their wardrobe updated.
Date of experience: July 13, 2023
Thanks for the kind words Amy! We are so happy you found a place for your husband and son so you can shop for both of them. We are happy to have them both as a member and will be sure to share this awesome feedback with our team!
Stately has been very accommodating and do a great job with customer service
I’m really not sure, but their choices for me have been really good and friends have commented on my choices of outfits. Being colorblind stately has helped me very well. I’ve liked practically everything they’ve chose down to the socks. I had 3 orders an except for the belts being to big, the orders have been great
Date of experience: July 15, 2023
Thanks for the great feedback Rick! We are so happy you are feeling confident in what we send you and your friends are loving them too. Thanks for being an awesome member and loving our service as much as we do!
I will give it one more box and if it's not good I'm done
It seemed decent
Date of experience: July 24, 2023
We are so sorry you were not a fan of the items you received. We will be sure to share this feedback with our team so we can improve our service. Our member services team will be reaching out to you within the next 24 hours to get some feedback and see if there is anything we can do to make this right for you!
Clothes do not align with the profile and preferences provided.
Date of experience: July 31, 2023
We are so sorry about this Jeff! Our member services team is happy to look into this for you and has reached out to you via email so we can look into this for you. Member feedback is super important and we would love to hear from you!
Clothing is delivered in a timely fashion. Each item looks like it was designed for me.
I don’t like clothes shopping at stores
Date of experience: September 14, 2023
We love that we can keep you out of those store Jacob and make shopping a breeze! Thanks for the love and so happy to have you as a member with us.
Nothing like the additional style pictures I provided.
Usually hit it out of the park
Date of experience: August 8, 2023
We are so sorry you were not a fan of your most recent box Gareth! Our member services team will be reaching out to you so we can see if there is a way we can turn this around for you. We really do appreciate you as a member and value your feedback!
Very slow delivery, 10 days was too long when I needed the product
Date of experience: August 8, 2023
We are so sorry about the shipping time frame and would be happy to look into this for you. Our member services team would love to look into this for you so we can see how we can improve our service moving forward. We appreciate member feedback and our team will be reaching out shortly!
The provided feedback regarding style and sizes are not adhered to.
Social media contact
Date of experience: September 14, 2023
We are so sorry to hear your box was anything less than amazing! We want to make sure our members are happy with the items they receive and will actually wear the items. We will be sure to share this feedback with our styling team and we want to hear more from you. Our member services team will be reaching out within the next 24 hours for more feedback!
Have had nothing but great experiences shopping with Staley.
I chose stately because they solve all the problems for me so all I had to do was show up well dressed
Date of experience: August 25, 2023
I've received two very similar shirts in a row. And also the same watch.
It looked stylish and interesting
Date of experience: September 28, 2023
We are so sorry you receive similar items in different boxes. Our service is to elevate your wardrobe and provide variety for you. We are happy to exchange those items for you so you can receive other items that might work better for you. Our member services team will be reaching out to you within the next 24 hours so we can help with this!
I'm new here, and I've received three or four boxes so far. When the Stately delivery comes, it feels like it's my birthday. However, everything fits correctly, and there is no need for a gift receipt. Every outfit has been fire 🔥. It's a must-try.
Lately, my main reason for not going out has been my outfits. I do not shop for myself as often as I used to. Stately simplifies this for me, and I don't have to waste time checking to see if it matches. The stylists are on point; five stars!
Date of experience: December 19, 2024
Wow, thank you for the amazing feedback! We're so happy to hear that your Stately deliveries feel like a birthday surprise each time! It’s great to know that the fit has been on point and that you’re loving every outfit we send. We're all about making you feel confident and stylish, and it’s awesome to hear we’re hitting the mark. Thanks for recommending us, and we can’t wait to keep sending those 🔥 looks your way!
My experience with shopping with stately, has been the greatest most non-stressful shopping experience I have ever had. The stylist has completely changed my wardrobe and now I am looking more professional and socially approachable! I also like very much, the fact that, when one of my packages was delivered and it had been opened with items removed, Stately wasted no time in correcting the issue. Most department stores always want to give you a hassle! For me stately is the way to go and it's the way I will always go. Two thumbs up Stately! 😁😁
Brand name, top quality clothing, at an amazing price and free delivery! 😁
Date of experience: December 20, 2024
We’re sorry to hear about your inconsistent experience and frustration with exchanges. Your feedback is important to us, and we want to make things right. Feel free to reach out so we can add notes to your profile and make sure your stylist is nailing your future boxes. Thank you for sharing this with us—we’re here to help!
Definitely an upgrade to my style and the quality of the clothing I wear. Missing one start because they are still subject to the limitations of online shopping where even sometimes the right size on paper doesn't fit like it should.
I wanted to elevate my style and fill in gaps in my wardrobe. I’m trying to be more formal at work.
Date of experience: December 21, 2024
Thank you for your honest feedback! We’re so glad to hear you’re enjoying the upgrade to your style and quality. We understand how tricky sizing can be and are always here to assist with exchanges to ensure the perfect fit. Your support means a lot to us!
I thought this might be a bit risky, what if I didn't like the clothes or what if they didn't fit properly?
I am happy to say, I have liked everything I have received and the fit has been perfect.
I really like having someone put together stylish outfits that I can just open and hang in my closet, ready for going out.
Thank you Stately, you do a great job!
I saw an ad and liked the idea
Date of experience: December 20, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your outfits and that the fit has been perfect for you. Our goal is to make shopping as easy and enjoyable as possible, so it's great to know you're loving having stylish outfits ready to go straight into your closet. We're so glad we could exceed your expectations! Thank you for choosing Stately, and we look forward to continuing to style you!
I recently received my 1st box in my Regal Plan. I was totally amazed at the quality and fit of every item. The selections worked together which gives me multiple new outfits. The letter included from my stylist with how to combine these items was so helpful too. My stylist did an amazing job.
Date of experience: December 13, 2024
Love love love to hear this Kevin! We will be sure to share this with your stylist and our entire Stately team. We do everything we can to make sure our members are happy with all the items they receive and can't wait to send you more amazing items!
I wanted to try stately because I struggle with shopping for clothes. I simply don't enjoy it and end up with too many similarly styled or colored items. I need an upgrade to my wardrobe and probably some guidance. Stately has delivered convenience that allows me to avoid going to multiple stores looking for something that fits and that I like. It is easy, convenient, and they are focused on making sure each box meets your needs and expectations.
Date of experience: December 12, 2024
Glad we are able to make your life easier and you can enjoy all the fun stuff, while leaving shopping up to us! Thanks for being a member with us Brian.
Having tried other box clothing services, Stately does the best at pushing my style forward for a very reasonable price. Very interesting and fun pieces that advance my personal style beyond what I might have picked myself (but I can take credit for them!)
Date of experience: December 11, 2024
Love to hear this Porter! You can take all the credit and we will be sure to send you some amazing items in your next box.
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
Stately has cemented itself as the #1 men's personal styling service. Four scores and seven years ago we set out on a mission to help men look and feel their best. With over a 100,000 satisfied customers to date, the top brands in men's fashion, and value that would make Scrooge McDuck leap with joy, it's no wonder Stately is the fastest growing fashion destination for men.
We are so sorry to hear this Chad! Typical fulfillment time is 5-10 business days which does not include weekends or holidays. Our member services team will reach out to you to provide an update on your order!