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Stately has a rating of 3.7 stars from 505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box, and great job. Stately ranks 19th among Men's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Statelymen has been a very nice surprise! Of course, I was a bit skeptical at first, but my skepticism was immediately laid to rest after receiving my first order! If one takes the time to be detailed with their preferences, the stylists will absolutely nail your box! I am a super satisfied customer and have no intention of ever not using Statelymen!
Sizing has been difficult. Shoe too narrow even though I said I wear a wide shoe EE. Pants have been too slim and our to baggy. Brands all seem to be from the same manufacturer. Would have liked to see some Northface jackets, Brooks brother suit line, and other high end clothing as Stately brands themselves. It is however fun getting a present for yourself now and then, just not fun if you have to go threw the trouble of returning items that are not your taste our don't fit correctly.
Box was great a lot of items to choose from. I would recommend to any business professional or individual who is looking to add a different style to their wardrobe.
Date of experience: June 4, 2024
A few nice items that I'm happy with and wear regularly but a lot of items were weird-fitting or unpopular colors/designs. None of the boxes I received looked like the ads.
The ads looked great
Date of experience: June 3, 2024
I chose to skip my order for the month of February and they charged me anyways. Refused to provide me a refund even though i contacted them approximately 8 hrs after the charge hit my account.
These people are the worst!
Do not buy from!
Tip for consumers:
Even when you cancel or pass on a shipment they will charge you anyways without issuing a refund
Date of experience: February 7, 2024
Just doesn't seem as personal as I thought it would be. I have received the same couple shirts twice now and they're not even totally in my wheelhouse of style. My wife says it has more grandpa vibes than mid thirties . Hopefully this next box will be better. Is there a way to send back the shirts that are duplicates for different ones?
Date of experience: August 8, 2023
We are so sorry you were not a fan of the items you were sent. We are happy to exchange the duplicate items for you so we can get you something more in line with your style preferences. Our member services team will go ahead and reach out to you within the next 24 hours to see what we can do to turn this around for you!
My experience with Stately has been great. I can't believe how many compliments I've gotten on various pieces of clothing I've received. I originally intended to try Stately for 6 months or one year, but now I'd like to continue longer. I've only had to exchange something for a different size once, and the process was very easy.
I chose Stately because my wardrobe needed to be updated and it was difficult to shop on my own because I’m color blind and don’t always match my clothes properly. Rather than buying multiple outfits at once when I have someone to shop with me, Stately allows me to get one new outfit per month to keep my wardrobe updated.
Date of experience: July 3, 2023
We are so happy we were able to help update your wardrobe David! So glad everyone is loving the items we have sent you. Thanks for being an awesome member!
I love when I receive my box and see all these super stylish pieces that I would probably never buy while shopping for myself, then try them on and look absolutely amazing. My stylist has an impeccable ability to nail it every delivery. Totally recommend to everyone. 10/10!
I was impressed by the ad I kept seeing on instagram and always wanted to have a wardrobe similar to what I was seeing. Glad I decided to give y’all a chance.
Date of experience: June 30, 2023
YAYYYY! We are so happy you loved the items you have been sent. We are so happy to hear from members who love our service just as much as we do! Thanks for rocking the Stately look in your stylish new threads!
I'm enjoying the curated boxes that come monthly, except for the socks! I don't wear socks, and even put it on my profile "No Socks!" They're wild to begin with, but they keep showing up in my boxes. Otherwise, I do enjoy what I've received so far.
Date of experience: July 5, 2023
Thanks for your feedback Grady! We added that note to your style profile for you and we are so happy you loved the items we sent, with the exception of the sock fiasco. We just wanted you to be the best dressed from head to toe!
I am definitely happy with the additional boxes I have received from Stately. You dont force the issue. You allow me to pause the box or even put a date I want it six months from now? The flexibility is unique for internet purchases. Being able to adjust my needs within the personal profile style and have your professionals keeping me filling confident when I speak in front of crowds has taken just another decision of my plate. You guys are perfect. My wife loved the whole box full of clothes.
Convenience and expertise
Date of experience: August 11, 2023
We are so happy to hear you loved the items you received and you felt confident with the clothing we sent you! Thanks for being an awesome member Steve.
Experience has been ok so far. Boxes arrive on time. I was looking forward to some nice summer outfits/shorts and button down short sleeve shirts for this summer. But my last box for July included black pants, and a long sleeve half zip. Yes, I could send it back but they will come in handy this winter. It would be nice to get things season appropriate that you could wear right away. Not have to Waite for a season change.
Date of experience: July 6, 2023
We are happy you have enjoyed our service for the most part Daniel! We are so sorry about sending you out of season items and we will be sure to share this feedback with your stylist. We have added notes to your style profile and we are confident that with an exchange we will be able to get things right!
I like solid colors for my shirts and pants. The last two orders had a pattern shirt that I wold never wear.
Also beige pants, I have gotten in almost every order. Are there any other color pants?
Please help.
Dom
For different types of conservatives clothing. But multiple solid colors.
Date of experience: July 3, 2023
We are so sorry you received items you were not a fan of! We are happy to add some notes to your style profile to make sure you receive items you are a fan of with no print. Our member services team will reach out to you within the next 24 hours so we can add some notes to your style profile to get you items you will enjoy!
I ordered one box of clothes and then like 3 months later my credit card got charged for almost $200. Immediately I tried to cancel it and they said it was too late, I was stuck with it and can't return it. Only later I got an email saying I was getting another box, that I didn't want...after they already charged me. Horrible strategy to keep customers... Stay away!
Date of experience: January 18, 2024
We are so sorry to hear this Jonathan. Our member services team will be reaching out within the next 24 hours so we can look into this for you.
I don't really like shopping and desperately needed some new business casual clothes for work and casual clothes for the weekend. I am also a bit challenged in the fashion department. Stately is just awesome to work with! They honestly exceeded my expectations. I felt like my stylist just nailed it with every box and always took my feedback into consideration. I've also never received so many compliments on my wardrobe (especially from my wife!). Occasionally I would get something that didn't quite a fit and exchanges were prompt and super easy. I plan to keep using Stately into the foreseeable future and look forward to every box!
I kept seeing Stately advertisements on Facebook!
Date of experience: July 17, 2023
Thanks for loving out service as much as we do! We are so glad you are a fan of the items we send you and we will continue to send you awesome items in future boxes. Thanks for being an amazing member!
When a colleague of mine recommended I start dressing better for work, I went looking for a service that would help me and I found Stately. I have received so many compliments on how I look now! It's now one of the first things people mention, "Wow! Paul! You look great!" Then I tell them that I am using Stately. The clothes are all good quality and, again they look amazing! Recently, a fleece shirt was in my package and it's so comfortable and cozy... My girlfriend threatened to steal it right away! I mention this because she loves the clothes too! She always compliments me now on how handsome I look and how she likes to go out with me because I look so nice! Stately has been such a great addition to my life! I look and feel so much more confident! Thank you, Stately!
Date of experience: February 24, 2024
I have had issues before finding clothes that fit right. The selections sent have taken that into account and I. The last box every article fit exactly right. So happy to feel good in clothing again.
I needed someone to help coordinate and choose clothing.
Date of experience: June 3, 2024
I tried Stately for several months. The number of gray jeans, black jeans, and gray shorts I've received was silly. Shirts were so varied in size they were either too big or not big enough. I truly got tired of complaining and returning clothes so decided to cancel, even after trying a few stylists.
I wanted to change up my wardrobe but since I kept getting a lot of similar items, that didn’t succeed
Date of experience: June 30, 2023
Sorry to hear this Blair! We are so sorry the items you were sent were not quite right for you. We will be sure to share this feedback with our teams to improve our service in the future. Our member services team will be reaching out to you within the next 24 hours for more feedback.
This last order procured by a stylist is a disaster, it looks like stately has concentrated on their weekly social media "looks" and decided to just throw a bunch of pieces that don't even work together into a box and ship it out. I literally am keeping only one shirt and sending everything else back, pants, shoes, polo...very disappointed after 4 other boxes, this could be my last. It literally feels like a bunch of surplus pieces thrown into a box.
I initially wanted a stylist to pick items based on my feedback, looks like my style choices, photos, etc.; are now being ignored
Date of experience: July 29, 2023
We are so sorry about this Paul! We hate to hear you enjoyed boxes prior but this last one missed the mark. We would love to chat and our member services team will reach out to you within the next 24 hours so we can see what we can do to make this right. We appreciate you as a member and we are glad you are still on board with us!
I signed up for the "Presidential Plan". Had a phone call with a stylist. First box arrived and stylist missed the mark. The sizing of the clothing runs extremely small. The quality of the clothing is like that of a suit Wearhouse 2 for 40$ type of place. Stanley marks the clothes a high price but then you get a "deal" with the subscription. After first box was received; I did need to make some exchanges. Had another phone call with a stylist, she missed the mark, then had to do a third exchange for a few items. Disappointing. Scam. The marketing is good because it makes you think you'll get some quality items. But I should know by now one gets what they pay for.
Products used:
A few items- shirts-pants-socks
Date of experience: November 28, 2023
The return / exchange procedures in particular are burdensome. I wish I had a preview of the items being sent before they were sent. It would save a lot of time.
Date of experience: June 5, 2024
Stately has truly elevated its game with the "Presidential" service plan. My 1-on-1 consultation with a designer ensured a curated box that mostly matched my style to perfection. While one item didn't quite fit, the return process and the insightful call with the design consultant were seamless and impressive. This level of customer service is a testament to why I'm delighted to be a returning member. Highly recommended!
In today's fast-paced world, personalization is key, and I was on the hunt for a service that could refine and elevate my wardrobe in a way that truly resonated with my preferred style. Stately stood out in this regard. The allure of Stately wasn't just in the promise of curated fashion, but in the genuine human touch they offered. The opportunity to directly converse with the designer, the very individual responsible for handpicking the selections for my upcoming box, was not just a pleasant surprise but a game-changer. This level of personal engagement and dedication to understanding my preferences was unparalleled, and it was this very feature that solidified my decision to choose Stately. In a world of automated choices, having a real conversation about my style aspirations was a refreshing homerun.
Date of experience: August 15, 2023
I have been really pleased with Stately. I felt stuck in a rut with my clothing and didn't want to spend time and energy trying to research clothes. I was pleased to discover online companies that curate clothing for you. I tried stitch fix first but it didn't work for me. When I found stately I was impressed by the simplicity of their initial assessment questions, and the fact you get to choose outfits from their social media to show the types of styles you like.
When the first box came I was thrilled. I loved the style, and the way the various items could be interchanged to make multiple outfits. They even nailed the sizes. When the second box came, I liked it even more, and was impressed that the outfits were complementary to the first box. I'm several boxes in and my wardrobe has been significantly updated. The outfits are interchangeable, and I've appreciated the accessories that have come with it. It feels good to be "updated", and it's been a nice bonus that people have been complementing me on my style.
With a couple of items the fit wasn't quite right. The exchange system worked really well and I was able to get a size that fit. I'm VERY PLEASED with my stately experience!
I felt stuck in a rut with my clothing. I wanted to expand out, but didn't have the time or patience to go store shopping or research online. When I realized companies existed where stylists would shop for you, I thought I'd give it a try! I tried Stich Fix first, but it didn't work well for me. Then discovered Stately.
Date of experience: June 4, 2024
The quality of the clothing sent recently appears to be declining. Additionally, there have been numerous sizing errors which cause frustrations when I am not able to send back in the allotted time frame. I am considering other options at this point.
Date of experience: July 5, 2023
We are so sorry about this and we will be sure to share this feedback with our styling team! We would love to hear more from you on how we can make this right, so a member from our member services team will be reaching out within the next 24 hours so we can assist further.
Stately scores a perfect 5 stars at charging my credit card but takes its sweet time in actually sending me any products (which I have not received yet btw) i gave them 2 stars as i figure i WILL ultimately get some kind of merchandise in the mail
If it takes you 2 weeks to send me anything I feel that you should wait that long to charge my card as well. If you need investors for the company... that is not what i signed up for
I thought i would see what is offered at the price they advertised. So far i am not impressed
Date of experience: September 14, 2023
We are so sorry about this Issac! We do have a typically shipping time where we process your order and wait for items to be received from our brand partners. For our Presidential plan members we wait to curate your box until your consultation call happens. It looks like that is where the delay is coming from and we will have our member services team reach out to you via email so we can look into this within the next 24 hours.
I picked the Presidential Plan which is $499. (Read the fine print. No refunds!) Setting up my style profile I asked for no slim fits or V-Necks. First box received had two slim fit shirts and a v-neck. Requested returns on all items. Then the second box came and still had a pair of slim fit jeans that showed up. Requested a return on the second box items and now I get to pay return shipping because it's the second box. Requested but they don't do that per terms ans conditions! Good news is I get store credit for brands that don't work for me. Hard lesson to learn but please read all the terms and conditions
Products used:
None
Date of experience: January 30, 2024
Thanks for sharing your feedback Craig. We are so sorry you were not a fan of the items you received and that is correct, we do not offer refunds. We did offer store credit so you can enjoy shopping not only one brand but all the brands we carry in our Out of the Box store. Hope this helps and if you have any other questions please let us know.
Always high quality/great brand merchandise, but some are just just my style. I have reached out a few times to get access to the more specific curated option, but I was told it's only for new customers. I have also asked about quantities between the different membership levels and didn't get a favorable answer. Just a little more flexibility will put this product into a class of its own.
Get product at a great price.
Date of experience: June 27, 2023
Hey Aaron! Thanks for your feedback. We do have our new feature Shop Your Look available for recurring members as well now, which is an amazing feature for all members. Our member services team will reach out to you within the next 24 - 48 hours to see if we can add more notes to your style profile and share some more information about the different tiered plans! We really appreciate you as a member.
My wife has used curated boxes in the past, so I was a little leery of committing to an all or nothing type of box. I've recently changed jobs, and the new position requires a little bit of an upgraded wardrobe for my normal business casual. I decided to try Stately because I perused a few of the influencer videos and saw sample boxes on instagram, and I feel like that they have a style that I try to imitate. My first box was fantastic! There was one piece that didn't quite fit, so I sent it back for an exchange. Otherwise I really enjoyed my first box, and I'm looking forward to the second.
Date of experience: February 6, 2024
Thanks John! We are so happy you gave us a shot. We are so happy to hear your first box was amazing and want to keep it going. So happy you are a member with us and can't wait to keep sending you more items in future boxes.
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
Stately has cemented itself as the #1 men's personal styling service. Four scores and seven years ago we set out on a mission to help men look and feel their best. With over a 100,000 satisfied customers to date, the top brands in men's fashion, and value that would make Scrooge McDuck leap with joy, it's no wonder Stately is the fastest growing fashion destination for men.
Thanks for your feedback Dave! We let you know via email that there was no adjustments made to your account until well after your order was placed. We then offered you store credit so you can shop at our Out of the Box store. We even sent you the timeline of your changes made on your account so you can see that no adjustments were made. We do appreciate your feedback so we can improve moving forward!