business logo of Stauer

Stauer

Overview

Stauer has a rating of 3.4 stars from 242 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stauer most frequently mention high quality and many compliments. Stauer ranks 7th among Watch sites.

service
55
value
33
shipping
31
returns
23
quality
31
This company responds to reviews on average within 3 days

Instant Feedback

16,926 reviews
How would you rate Stauer?
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South Carolina
1 review
0 helpful votes
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Love it! Beautiful!
June 17, 2023

I love Stauer. It gives me estate quality jewelry!

Date of experience: June 17, 2023
Ohio
1 review
0 helpful votes
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New earrings
July 7, 2023

Website is wonky! The earrings were pretty, though

Date of experience: July 7, 2023
Indiana
1 review
0 helpful votes
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Beautiful Multigemstone Bracelet
August 19, 2023

Even better than the picture! Took my breath away.

Date of experience: August 19, 2023
South Carolina
1 review
0 helpful votes
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Excellent
August 15, 2023

Enjoy Stauer. Love your classic beautiful jewelry.

Date of experience: August 15, 2023
North Carolina
1 review
0 helpful votes
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I will probably be interested in purchasing more later.

Date of experience: August 9, 2023
Pennsylvania
2 reviews
0 helpful votes
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Thank you
August 15, 2023

Good service. Excellent available choices. This is not an English essay.

Date of experience: August 15, 2023
Missouri
2 reviews
0 helpful votes
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Great
August 16, 2023

I ordered previous items for Stauer and was pleased with all This item is no different.
Thanks

Date of experience: August 16, 2023
Florida
1 review
0 helpful votes
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Good
July 19, 2023

Good - good - good - good- good - good - good - good

Date of experience: July 19, 2023
Connecticut
1 review
0 helpful votes
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Good customer service
February 11, 2025

I questioned their policy on discounts and being 82 years young, didn't fully accept the response. After questioning the wording they responded with the kind of customer service you would expect from a distinguished firm. I applaud their customer service team and recommend them.

Date of experience: February 1, 2025
Texas
1 review
0 helpful votes
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Extremely disappointed
February 14, 2025

My husband ordered a gift on 12/27/24. After placing the order we received an email stating the item was backordered & would ship soon. Here we are in February 2025 & item is still on backorder. We have emailed customer service multiple times & no one responds to us. This company is very unprofessional & deceiving. We are extremely disappointed.

Date of experience: February 4, 2025