• Stemuderm

Stemuderm

Write a Review

Overview

Stemuderm has a rating of 4.1 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Stemuderm ranks 598th among Beauty Products sites.

  • Service
    1
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
0
See all photos
How would you rate Stemuderm?
Top Positive Review

“Extremely satisfied with results of products purchased.”

kathy X.
11/4/19

I was skeptical in ordering facial products online but after reading reviews I decided to give it a go and so glad! I have seen visual appearance improvement in my face from using the products. I love getting the free samples to try on products I haven't ordered. Tried them with also showing great results which has me buying more of the product line as time passes. Don't mind purchasing when it continues to help my skin look better.

Top Critical Review

“Rancid cleanser. Zero resolution from customer service.”

tracy S.
10/29/19

I've been happy with their products for several years, but not any more. I had stored some cleanser in my master bath for about 3 months before opening. When I did open, the product was completely rancid. When I notified customer service, they told me not to expose the product to extreme heat or cold. I informed them that I keep my master bath at 68 degrees at all times, so cleanser should have been fine. I escalated to customer service two more times with zero results. I am now in the process of switching to a different product. Very frustrating!

Reviews (96)

Rating

Timeframe

Other

Reviews that mention popular keywords

2 weeks (3) great product (3)
Thumbnail of user judithm216
New Mexico
1 review
3 helpful votes
  • Send Message
October 18th, 2019
Verified purchase

Seems to bring circulation to my skin, giving it a healthy youthful glow.
Also noticed brown spots lightening.

Love the product

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Judith,

Thank you for your wholesome review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user garya252
New York
2 reviews
1 helpful vote
  • Send Message
October 21st, 2019
Verified purchase

I bought this product for my wife... at her urging and she absolutely loves it... especially after her showers.

Thumbnail of user judyr187
Massachusetts
1 review
6 helpful votes
  • Send Message
October 21st, 2019
Verified purchase

I don't care for the product at all. It makes my face feel dirty. Is there any way I can return it and get a refund?

Thumbnail of user nancys830
Georgia
2 reviews
0 helpful votes
  • Send Message
October 21st, 2019
Verified purchase

Like the products so probably will stay with them but would like a discount of 25% since I've been ordering from you for so long. Pricey

Thumbnail of user rahulk147
Maria G. – Stemuderm Rep

Dear Nancy,

Thank you for taking the time to submit this review.

We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle.

We truly appreciate your business and look forward to servicing your next order. Should you need assistance in ordering in the future, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user mariag450
Maria G. – Stemuderm Rep

Dear Nancy,

Thank you for taking the time to submit this review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user robbynm
California
1 review
6 helpful votes
  • Send Message
October 24th, 2019
Verified purchase

Bought the product. Never received anything. Company won't refund my money. Will never do business with them again.

* Stemuderm attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user miriamj11
New York
1 review
13 helpful votes
  • Send Message
October 22nd, 2019
Verified purchase

Hasn't made a difference after extended use. Please give me info
On steps to return the unused portion to you.
Thank youl

Thumbnail of user tinad185
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 18th, 2019
Verified purchase

I will continue to be a return customer of Stemuderm. Best product I have found for my face care routine

Thumbnail of user rahulk147
Maria G. – Stemuderm Rep

Dear Valued Customer,

Thank you for providing a positive review.

We truly appreciate your business and look forward to servicing your next order. Should you need assistance in ordering in the future, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user mariag445
Maria G. – Stemuderm Rep

Dear Tina,

Thank you for your wholesome review and patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user roseannes13
New Jersey
1 review
0 helpful votes
  • Send Message
October 18th, 2019
Verified purchase

Fantastic products! Very satisfied with what I ordered using the products 5 months now. Thank you...

Thumbnail of user lorenas28
Washington
1 review
0 helpful votes
  • Send Message
October 23rd, 2019
Verified purchase

Using Stemuderm has softened the lines that had started to form around my mouth and between my eyebrows.

Thumbnail of user rahulk147
Maria G. – Stemuderm Rep

Dear Lorena,

We appreciate your feedback.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle.

Should you need assistance in ordering in the future, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user mariag445
Maria G. – Stemuderm Rep

Dear Lorena,

Thank you for your feedback.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user jenniferm1272
New York
2 reviews
0 helpful votes
  • Send Message
October 17th, 2019
Verified purchase

I love the feeling my skin gives when I apply the Stemuderm; it tingles - and friends have been complimenting me on my complexion which I have to believe is a result of using Stemuderm!

Thumbnail of user jaysonc39
New Jersey
1 review
4 helpful votes
  • Send Message
March 4th, 2021

I was looking at the reviews as I was about to order the product when I noticed something very telling. The company answered every positive review. And did not answer one negative review or a review with a problem with the product or pump etc. that told me all I need to know about where your priorities are. No thanks.

Thumbnail of user ej68
Arizona
2 reviews
0 helpful votes
  • Send Message
October 17th, 2019
Verified purchase

So far so good. Wish you could see when you are running out, so I could reorder before it is gone. If they made the container clear that would help.

Thumbnail of user sharony34
Delaware
5 reviews
4 helpful votes
  • Send Message
October 21st, 2019
Verified purchase

Very, very expensive. Only last 2 weeks and was gone! I followed directions on bottle. Was unable to take long enough to see a difference!

Thumbnail of user marthad144
Nevada
2 reviews
0 helpful votes
  • Send Message
October 21st, 2019
Verified purchase

I have been using this product for at least 4 years now and will not give it up... I usually order two at a time so I will not run out...

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Martha,

Thank you for your loyalty and wholesome review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user judithm217
Alabama
1 review
0 helpful votes
  • Send Message
October 18th, 2019
Verified purchase

I've recommended this product to my friends. At the "senior" age, we like to look as beautiful as possible!

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Judith,

Thank you for your honest review.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user michelec212
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 21st, 2019
Verified purchase

This was a good experience with the order from beginning to end. Many Thanks for your expertise. Would order from you a again.

Thumbnail of user mariag445
Maria G. – Stemuderm Rep

Dear Michele,

Thank you for your brief review.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user beverlyp102
Florida
2 reviews
0 helpful votes
  • Send Message
October 18th, 2019
Verified purchase

I noticed a difference in a weeks time. My face and neck were smoother and tighter. Iwould recommend anyone concerned with wrinkles to give it a try!

Thumbnail of user janety43
Connecticut
1 review
0 helpful votes
  • Send Message
October 18th, 2019
Verified purchase

I used it daily and found it to be a good moisturizer. I like that the pump gave the perfect amount.

Thumbnail of user rahulk147
Maria G. – Stemuderm Rep

Dear Janet,

Thank you for providing your honest opinion.

We truly appreciate your business and look forward to servicing your next order. Should you need assistance in ordering in the future, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user mariag450
Maria G. – Stemuderm Rep

Dear Janet,

Thank you for your honest opinion.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user juneh81
Florida
1 review
6 helpful votes
  • Send Message
October 21st, 2019
Verified purchase

You have to reapply several times a day! I do not have time for that. Seems like a miracle until you

Thumbnail of user lauriem389
South Carolina
1 review
0 helpful votes
  • Send Message
October 27th, 2019
Verified purchase

Very happy with the way this lotion feels and the way my skin looks after wearing it. I use it every time I wash my face!

Thumbnail of user elizabethp349
California
1 review
0 helpful votes
  • Send Message
October 18th, 2019
Verified purchase

It really lifts and firms my face. Leave it so smooth. From the first time you use it you will see the difference

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Elizabeth,

Thank you for your wholesome review and continued patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user nancym685
Michigan
1 review
0 helpful votes
  • Send Message
October 18th, 2019
Verified purchase

Best product to help you look younger that I have ever tried, And I have tried a lot of them. People say I don't look my age of 70. I look like 60.

Thumbnail of user garyw414
Alabama
2 reviews
2 helpful votes
  • Send Message
October 21st, 2019
Verified purchase

Terrible, spam, cost to much for nothing... A big waste of time...,. Nothing else to do with it. What else is there to do

Thumbnail of user deirdref8
North Dakota
3 reviews
1 helpful vote
  • Send Message
October 21st, 2019
Verified purchase

Nice moisturizer. Not too heavy and not greasy. I have sensitive skin and it does not irritate it. I like how it feels.

Thumbnail of user krisr81
Virginia
1 review
0 helpful votes
  • Send Message
October 18th, 2019
Verified purchase

Works great! Wife and friends wonder what I'm doing to look younger. I won't reveal my secret though

Thumbnail of user rahulk147
Maria G. – Stemuderm Rep

Dear Valued Customer,

Thank you for providing a positive review.

We truly appreciate your business and look forward to servicing your next order. Should you need assistance in ordering in the future, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user mariag445
Maria G. – Stemuderm Rep

Dear Kris,

Thank you for your honest opinion and patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user solvaderms
Maria G.

How do I know I can trust these reviews about Stemuderm?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Stemuderm?