• Stemuderm

Stemuderm

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Overview

Stemuderm has a rating of 4.1 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Stemuderm ranks 580th among Beauty Products sites.

  • Service
    1
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
0
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How would you rate Stemuderm?
Top Positive Review

“Extremely satisfied with results of products purchased.”

kathy X.
11/4/19

I was skeptical in ordering facial products online but after reading reviews I decided to give it a go and so glad! I have seen visual appearance improvement in my face from using the products. I love getting the free samples to try on products I haven't ordered. Tried them with also showing great results which has me buying more of the product line as time passes. Don't mind purchasing when it continues to help my skin look better.

Top Critical Review

“Rancid cleanser. Zero resolution from customer service.”

tracy S.
10/29/19

I've been happy with their products for several years, but not any more. I had stored some cleanser in my master bath for about 3 months before opening. When I did open, the product was completely rancid. When I notified customer service, they told me not to expose the product to extreme heat or cold. I informed them that I keep my master bath at 68 degrees at all times, so cleanser should have been fine. I escalated to customer service two more times with zero results. I am now in the process of switching to a different product. Very frustrating!

Reviews (96)

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2 weeks (3) great product (3)
Thumbnail of user monac34
Colorado
2 reviews
15 helpful votes
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October 18th, 2019
Verified purchase

I'm not giving a review - I just had a pleasant experience ordering from Stemuderm and that's really all I'm going to say. I will order again when I need more of the product.

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Mona,

Thank you for your brief review and patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user tracyj103
Tennessee
1 review
12 helpful votes
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October 29th, 2019
Verified purchase

I've been happy with their products for several years, but not any more. I had stored some cleanser in my master bath for about 3 months before opening. When I did open, the product was completely rancid. When I notified customer service, they told me not to expose the product to extreme heat or cold. I informed them that I keep my master bath at 68 degrees at all times, so cleanser should have been fine. I escalated to customer service two more times with zero results. I am now in the process of switching to a different product. Very frustrating!

Thumbnail of user phyllisu3
New York
1 review
10 helpful votes
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October 24th, 2019
Verified purchase

It doesnt work. There was no reduction in any lines on my face. It was advertised as being backed by scientific data. I have a PhD in science, and I doubt that a legitimate study would back the company's claims about this product. I would not recommend this product.

Thumbnail of user rosemariel20
Delaware
4 reviews
13 helpful votes
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October 21st, 2019
Verified purchase

When I received my order, I thought it very light for its bottle size. I have not had it long and it takes several pumps to get the product out. I have the feeling I received a return bottle which was used. Your product is frosted plastic (designed not to see how much is the bottle) and the bottle is designed not to open to look inside.

I do like what LITTLE product I received

Thumbnail of user avah20
Washington
2 reviews
7 helpful votes
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October 21st, 2019
Verified purchase

The cream didn't no much for my fine lines and wasn't moisturizing at all. In fact I had to keep adding moisturizer to my face - it almost felt drying rather than moisturizing.

Since this purchase I have tried many "clean" anti aging creams that actually moisturize and work.

Thumbnail of user dp376
New York
1 review
15 helpful votes
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October 16th, 2020

Looking at the hundred of facial creams on the market, I stumbled on Solvader Stemuderm. While reading the website - a pop up 20% discount promotion appeared. So put in my order, coupon code, and my credit card information. Waited for an order confirmation. Then tried to email the company. Guess what? NO email address. Then I attempted to call the company, but guess what? No telephone number. What kind of company conceals any possible way to contact them? We all know the answer to that. Tried to order again to see what might happen, and not it says "coupon cannot be applied on this product". A colossal waste of time, and a good look at this company. Unprofessional, unaccessible, and uninterested. Cant wait to tell all my friends

Thumbnail of user elizabethk267
Australia
2 reviews
7 helpful votes
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November 23rd, 2019
Verified purchase

I only used a few times and pump bottle stopped pumping!

There is plenty of product inside but nothing is coming out.

How can this be replaced or refunded?

* Stemuderm attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user frankf318
Pennsylvania
1 review
4 helpful votes
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October 21st, 2019
Verified purchase

I'll never deal with this company again. They didn't give me the product that was promised. I got a tiny bottle of oil and face cream. I'm pretty sure that's NOT what I ordered.

Thumbnail of user debrab398
Louisiana
1 review
3 helpful votes
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October 24th, 2019
Verified purchase

I'm sorry but it did absolutely nothing for my skin. I am 63 years old with very dry skin. I have applied it several times and it had not worked at all.

Thumbnail of user bernd1
Ohio
1 review
0 helpful votes
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October 20th, 2019
Verified purchase

I was able to see a positive difference in my skin texture in very little time. The only problem is that I thought I was ordering something to handle bags and wrinkles around the delicate eye area.

Thumbnail of user mariag444
Maria G. – Stemuderm Rep

Thank you for your Stemuderm review, Bern! We are glad that you like it.

We apologize that you were not able to get the eye product you wanted on your first order. We feel that you wanted to order Eyevage (Anti-Aging Eye Rejuvenation Treatment), here is the link to the Eyevage page - https://www.solvaderm.com/eyevage.html

Should you need further assistance, please call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user tinao42
California
1 review
3 helpful votes
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October 24th, 2019
Verified purchase

Used it for about a month. I did like the consistency and the dispenser. Didn't notice a big change though maybe you have to use it a few months to see results

Thumbnail of user francineh20
Florida
1 review
0 helpful votes
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October 18th, 2019
Verified purchase

From day one I have been very happy with this product. It has added moisture to my skin and help reduce the wrinkles and texture of my skin. I am a very happy customer.

Thumbnail of user virginiac143
Washington
2 reviews
0 helpful votes
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October 20th, 2019
Verified purchase

Very nice texture and minimizes the wrinkles I use both day and night and have seen good results. Goes on very well under makeup. I do use this with other products

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Virginia,

Thank you for your brief review.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user susanc838
Michigan
2 reviews
0 helpful votes
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October 18th, 2019
Verified purchase

I recommend this product as it nourishes my skin reduces the wrinkles and fine lines. I would recommend this product and have tried other products from different companies that have not worked

Thumbnail of user vancef7
California
1 review
0 helpful votes
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October 21st, 2019
Verified purchase

Stemuderm antiwrinkle treatment is an excellent product. It actually does what it says. Lifts brown spots and makes skin soft and lines much less noticeable.

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Vance,

Thank you for your wholesome review and patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user kareng515
Kentucky
1 review
0 helpful votes
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October 21st, 2019
Verified purchase

I have used this product for a year now and love the way it feels and the effect it has on my skin. Has smoothed the fine wrinkles out around my eyes and mouth.

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Dorothy,

Thank you for your patronage and for taking the time to submit this review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user julieh657
Indiana
1 review
1 helpful vote
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October 21st, 2019
Verified purchase

I did not see any improvement. I won't be buying it again. It might work for others, but it didn't for me. Because of the high price, I thought it would work better than it did.

Thumbnail of user maryj922
North Carolina
2 reviews
0 helpful votes
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October 18th, 2019
Verified purchase

Have only used this for one week but can already see some difference. I have very sensitive skin and have not had any problems at all. Very haqppy sof ar

Thumbnail of user karenf542
Florida
4 reviews
1 helpful vote
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October 18th, 2019
Verified purchase

I only received one item (ordered two of the same). I called customer service and they made it right and I had the second one in only two days! Great product and great customer service as well.

Thumbnail of user colleenr196
Indiana
1 review
6 helpful votes
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October 21st, 2019
Verified purchase

Stemuderm had no effect at all on my skin. So disappointed after spending so much money. I would not recommend it to anyone and would discourage anyone from buying it.

Thumbnail of user pruittf
Arizona
1 review
0 helpful votes
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October 18th, 2019
Verified purchase

Skeptical at first but when I used it the Stemuderm performed as advertised or better. I recommend you try Stemuderm. I was pleasantly surprised. ENJOY

Thumbnail of user evelynb102
Michigan
1 review
1 helpful vote
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October 22nd, 2019
Verified purchase

I was disappointed in the product after using it for 2 weeks as directed. I still have some of the product left. But I did really like the solvaderm lip defense. Great product!

Thumbnail of user lolah27
California
1 review
0 helpful votes
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October 23rd, 2019
Verified purchase

EVERYTHING WENT WELL EXCEPT THE PAIN MANAGEM AFTER AFTER I WOKE UP. MY SHOULDERS AND NECK WERE IN SO MUCH PAIN. THE MEDS THEY WERE GIVING ME DID NOT TOUCH IT, AND MADE IT SO I COULD NOT THINK CLEARLY. I FINIALLY GOT A CLEAR ENOUGH HEAD TO ASK FOR TYENOL, WHICH TOOK WAY TO LONG TO GET A DR'S OK. THAT HELPED MY NECK AND SHOULDERS. MY TUMMY DIDN'T REALLY HAVE PAIN. I WAS THERE FOR ONE NIGHT AND WENT HOME. MY TUMMY DOES NOT HURT ANYMORE.

Thumbnail of user rahulk156
Rahul K. – Stemuderm Rep

Dear Lola,

We are sorry for what you have gone through. We hope that you are feeling much better now.

Please let us know what product you have taken since the order associated with your email in our system is Stemuderm. Stemuderm is an Anti-Wrinkle Dermatological Treatment cream.

Sincerely,
IHealth Fulfillment

Thumbnail of user judithe52
Florida
3 reviews
0 helpful votes
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October 18th, 2019
Verified purchase

I am a senior and definitely have age lines. I found that stemuderm does reduce these somewhat. I have tried other products and I do believe stemuderm does more for me than any other.

Thumbnail of user jeanettec73
Florida
2 reviews
0 helpful votes
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October 18th, 2019
Verified purchase

I was skeptical about this product, but after trying it out it's proven to be significantly helpful in improving my skin's integrity. Keeps skin moisturize and improve elasticity.

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Maria G.

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