StockX

I have now had 5 out of my last 6 orders cancelled as the sellers don't ship the items. I currently have 1 active order where the seller hasn't shipped within the required timeframe, so it looks that one will be cancelled too. Stockx don't seem to be doing anything about this worrying trend - no punishment for sellers who don't perform? Also have to contact stockx to get it cancelled, they just leave the order pending forever!

My order was cancelled and I was refunded, but I shouldn't have had to call in the first place!

Very disappointed and frustrated with stockx. I sold couple of shoes on this platform yet after 4 weeks I still haven't received my payment. I have sent many email to resolve my issue but stockx takes 3 days to reply To any email and every time it's a different member of staff, but no one seems to get to the bottom.

It's very difficult to get a response from stockx. I think this issue would be easily resolved over a phone conversation.

Utter disgrace, think twice before you use stockx.

They robbed me and I have the pictures to prove. I ordered a 2000$ F1 Dynasty Hobby box. When the box arrived I could clearly tell it had been resealed with the wrong plastic wrap with the wrong markings. The was nothing but an empty case inside the box. And I just get to sit there and take that L because StockX doesn't care they have my money and aren't giving it back. Im shaking while writing this im so disgusted

Bid a pair of shoes here, no tracking information at all. Once you placed a bid here, it takes forever to get response. And your bid never goes expire.
There is NO WAY to reach out to their customer service or what so ever!
No communication at all! If you have any questions or issue with your order, you are on your own.
Not going to use this platform again! And DO NOT recommend it to anyone!
I wish i can give negative stars of i could.

We bought Jordan 12 Retro's Colorway Varsity Red and Black so called New; 100% authentic. Well they might be authentic but not NEW. Maybe worn a few times but the seller painted the damn shoe. Black transferred to the red and after only wearing them twice. So my bad for not over looking the shoe with a fine tooth comb but for 200. Not cool on the seller. Learned my lesson never again will I buy from stock x.

I would never order from this site again. The order can take weeks to arrive. You can not return or cancel an order. They also had service fees, and delivery fees once you have entered your credit card information. So you don't know the total until after the purchase is complete.

My first experience with StockX will be my last. I purchased a game through their site, assuming that it would be far safer than others. The opposite was true. Upon receiving the game, I was incredibly disappointed to see that their own verification sticker had come loose and damaged the box. (Besides placing a sticker on a cardboard surface, which is never a good idea, they pulled it so tightly that it ripped the surface.) I reported this and was told that I could not return the item and that they "issued a free shipping code for a future purchase." I won't be making any future purchase, and I highly recommend that others do not.

My husband bought me a pair of retro 4's black cats for Christmas. Unfortunately they were the wrong size and it was going to be a hassle to return them. We decided to sale them ourselves and found the shoes were not authentic. We for sure got scammed by StockX and I would not recommend this company to anyone. Save your money and look elsewhere.

Nike dunks ordered and "verified". Arrived with a major flaw that should not have been released from Nike (so possibly fake and quality of stitching was not great). StockX answer was that I could sell them and yes I would have to pay their commission again. Do NOT waste your time or money. Look anywhere except stockX.

I wish I could give 0 stars that's how upset I was. So I purchased my son some Jordan 1 Travis Scott Black Phantoms for $600 when he opened the box it was an empty Yeezy slide size 8 in the box. I use to hear bad things about Stock X but I don't like going off of what people say, so I kept buying stuff from them because I never had that problem before until last week. It's sad you can't talk to a live person on the phone you have to go back in forth by email, just for them to tell you they can't move forward with the case. I will never in life purchase anything else from them…then they had the nerve to say get in contact with the carrier. Everyone please beware cause this can happen to one of you u guys one day.

This is my first purchase with Stock X. I like that I don't have to worry whether it's authentic or in stock or in the right size. They take care of everything and shipping and delivery were a breeze. I will definitely use again.

In march I purchased a pair of Carmine 6's from Stock X. They passed and i received, but they had the pinkish midsole i was afraid of getting. I chalked it up as a luck of the draw and a few weeks later resold them to Stock X with their tag still attached. Today I get an email saying they didnt pass and they are sending back + $15 fee. How are you going to reject shoes i bought from you in the first place?! Cant you scan the tag to see that i got them from you? Even if I didnt buy them off stock X, they are 100% legit from Nike. They were never purchased or sold as b grades or anything. This company employees complete idiots and exercises inconsistent shady business practices. Buy from GOAT, Ebay or anyone else, but not Stock X. Eventually they will screw you. Not to mention you can't call anyone over there to tell them what's going on.

I bought shoes listed as new but received damaged shoes. I contacted Stockx and sent all photos. Stockx agreed the shoes didn't even meet their standards but refused to allow me to return and refused to issue a refund. Instead they told me to resell on their platform so that they could get paid again and another customer would be stuck with damaged shoes. BUYER BEWARE!

If you are buying shoes from stock x, a seller can sit on the shoe for up to 2 weeks before mailing to stock x for verification. They literally give you ZERO updates until they are shipped to them. And that could still take another 2 weeks. After verification you still have another week if you're lucky. It's ridiculous! And their website is completely a joke, you can't ask anyone where your order is at and what's going on they just keep telling you the sender has 2 weeks to ship. I hate these guys. Never again will I purchase from them. I ordered from flight club another pair 2 days before making a stock x purchase and it was their in 5 days. My stock x order is still being shipped and that was 10 days ago, it still hasn't arrived for verification. You'll have much better luck with another site trust me! AWFUL!

I love how StockX verifies my purchases making sure the purchases are legit especially for how much money spent on items. The process for me for all so far has been fast and in great care when received. Sometimes I wish you could easily change the shipping address...for example when ordering for friends or family. Other than that, I love ordering through them and highly recommend them.

I have been waiting for quite a while for the shoes which I paid 14 days earlier. Order got cancelled because supposedly seller did not send the item so StockX is being taken hostage and it affect their customers. If I have not chat with them I will still be waiting. Now I have to wait for my refund which hopefully I will get sooner than later.

Do not use this company they will Scam you... I sent them a brand new pair sneakers they said on arrival there did not meet their criteria but said they would not charge me... when my sneakers arrived back in the UK, 4 sets of laces were missing and the internal cardboard sleeve removed and not in the original box they were sent in. They refuse to answer my 4 emails to customer support. Do not trust they simply are not to be trusted with your valuable items...

I love Stock X and wish more retail companies operated the way they seem to. I have ordered from them at least 15-20 times over the past 2 years and I have never had an unsatisfactory experience with them. From the checkout process all the way through delivery, it was exceptional. This time was no different. Very satisfied customer!

I had no idea you they didn't accept returns when I purchased my sneakers, I got a pair of Jordan 3 size 6 women's and the right foot is much smaller than the left one. I only put the shoe on to try it, I have never worn them before, I bought them for almost $200. StockX allows you to resell them but it was only letting me resell them for $65. No way am I reselling them for $65. If you are thinking of buying on StockX don't. Only buy form places you can return shoes. I had seen some reviews claiming StockX sells fakes and I'm starting to think the left foot is real and the right is fake. Is that even possible?

I have heard horror stories about the site from fakes to shipping nightmares but I haven't ever had a single problem with the site. Maybe i am lucky and stockx just blesses me with legit stuff but buying and selling shoes, clothing and collectibles has been extremely easy. As long as im treated this way i see no reason to stop using this site.

Honestly, disappointed. They are quite dishonest in their pricing currency. I bought some air force 1 with a price listed in my currency, and after paying, I looked at my bank account, and they charged me more! I contacted them and even showed them the screen shot of the price listed and paid on their site and all they could come up with was a weak $#*! apology and nothing about them making a mistake. I don't recommend them to anyone. It sucks because it's hard to get my shoe size in Canada... but it's not worth all this!

Scam! Avoid it!
My son tried to get his payment after reselling the product they "dropped ".
They sent a payment through an email, when you click "claim your payment" through PayPal it gives a message that they cancel the payment. No phone number, we are trying to communicate by email. So far one email stating that it should take 3-5 business days, those days are passed. My son still hoping they send his payment, it's close to $500. Will keep you posted.

Easy to find what I wanted but hard to negotiate on a price since you can't chat with the seller and vice versa. Site is easy to use. Shipping to and from the authentication center was a reasonable time. As long as the item is guaranteed authentic Im happy with my purchase.