• Schnitz Racing

Schnitz Racing

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Overview

Schnitz Racing has a rating of 4.7 stars from 50 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Schnitz Racing most frequently mention customer service. Schnitz Racing ranks 4th among Car Racing sites.

How would you rate Schnitz Racing?
Top Positive Review

“Complete and friendly”

Suyatno s.
5/24/19

A complete shop with good service makes it easy for consumers to find the best spare parts from reputed manufacturers. I want to go back there and look for the latest automotive equipment. Always be the best store in serving consumers.

Top Critical Review

“Bad customer service”

Juan P.
5/20/20

Called to exchange a programmer I had bought the lady had attitude refused to exchange they need to work on their customer service do not recommend this company

Reviews (50)

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customer service (11)
Thumbnail of user suyatnos
Indonesia
2 reviews
0 helpful votes
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May 24th, 2019

A complete shop with good service makes it easy for consumers to find the best spare parts from reputed manufacturers. I want to go back there and look for the latest automotive equipment. Always be the best store in serving consumers.

Thumbnail of user brettb234
Australia
1 review
0 helpful votes
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September 1st, 2019
Verified purchase

I have had only a good experience with all my purchases and really like the emails with new products. My only wish is that there was more ZX14 gear (dry sump kits, low profile sumps etc.) when I started my project 2 years ago.

Thumbnail of user toddk69
Florida
1 review
0 helpful votes
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February 1st, 2019
Verified purchase

Hello. I had you flash the ECU in my 2007 Campagna T-Rex with Kawasaki ZX14 engine specific to new Brock's Alien Head exhaust. So far driving my machine, I feel the extra power and responsiveness seat of pants. Love it. Thank you. Job well done.

Thumbnail of user michaelv257
California
1 review
1 helpful vote
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December 1st, 2018
Verified purchase

I was needing my sprocket cover ASAP ordered it said 2-5 days 6 days later I email them and they say they had to order them maybe they should update the inventory on the website it would have been faster to go to the manufacturer. But they did deliver on time after we made communication about the issue.

Thumbnail of user tonyo56
Ireland
1 review
1 helpful vote
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January 7th, 2019
Verified purchase

Goods were as described but delivery took a long time. I'm happy with the goods, top quality, but I was waiting almost 2 months for delivery and in that time the communications regarding my delivery weren't great.

Thumbnail of user justins503
Michigan
1 review
0 helpful votes
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March 1st, 2020
Verified purchase

Customer service was completely consistent with what was described on website. 1 day turnaround time. ECU flash opened up the bike beautifully, especially when paired with a full exhaust, fuel tune and pair valve blockoff. This was like a whole new bike. The new ecu really shined when I took the bike to the track a couple of months later. If you want to really experience your engine the way it was meant to perform, then flash your ecu. If you want it done right and fast, send it to Schnitz.

Thumbnail of user erikh83
Kentucky
1 review
0 helpful votes
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May 1st, 2019
Verified purchase

I've ordered a few things from Schnitz Racing. Everything has always arrived on time and been packaged properly. Definitely a good place to do business with.

Thumbnail of user ancennela
Ukraine
6 reviews
0 helpful votes
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December 8th, 2021

I love motorcycles and I have a great kawasaki actually. So, it's obvious that motorcycles as well as cars require plenty of care and services. So, I have decided recenetly to change my spoilers. I couldn't find any company which would provide me with those spoilers which I needed, because every company offer spoilers for all modeals of kawasaki, despite my one. This company was a real treasure for me, because it offers details for my model. I applied to customer support and quickly got a reply. I ordered here a spoiler and it has already come to me.

Thumbnail of user alexs653
Texas
1 review
0 helpful votes
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November 1st, 2018
Verified purchase

Order a handful of parts from them, no issues with delivery, packing, or assistance. Easy to manage the page and great deals. Will defenetly use them again for future purchases

Thumbnail of user greers3
Italy
3 reviews
0 helpful votes
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March 1st, 2019
Verified purchase

Ordering from overseas increases delivery time, but Schmitz gets their products out quickly. Customer service is always there to assist and packaging is on the spot.

Thumbnail of user eddiec90
California
1 review
0 helpful votes
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March 6th, 2019
Verified purchase

What I like about this company is that they have quality stuff at good prices - no gimmicks or false advertising - peace of mind shopping for good parts - it's just a no brainer shopping with Schnitz

Thumbnail of user michaels2109
Florida
1 review
0 helpful votes
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March 5th, 2019
Verified purchase

The item I ordered arrived as described and in a timely manner. Pretty much what anyone would want in a buying experience and Schnitz Racing came through.

Thumbnail of user bradyr19
Texas
1 review
0 helpful votes
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March 1st, 2020
Verified purchase

Always been good to me just had the price and part I bought had changed so much but sign of the times,,,, The lady who helped me was ex. Nice and know what she was doing

Thumbnail of user adamc248
Pennsylvania
2 reviews
0 helpful votes
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December 3rd, 2018
Verified purchase

Fast delivery, correct parts, right price. The website layout made finding the parts easy and fast, without all the universal junk that im not interested in for my bike

Thumbnail of user juanp210
California
1 review
0 helpful votes
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May 20th, 2020

Called to exchange a programmer I had bought the lady had attitude refused to exchange they need to work on their customer service do not recommend this company

Thumbnail of user schnitzi
Schnitz I. – Schnitz Racing Rep

Hi Juan. We're sorry you were not satisfied with our answer that you could not return a progressive nitrous controller you purchased 8 months ago.

Thumbnail of user marcoj21
Texas
1 review
0 helpful votes
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January 1st, 2019
Verified purchase

The guys were very helpful and got me what I needed. Shipping was very fast. They notified me that the part I ordered was not in stock but got on it an made it happen

Thumbnail of user timb502
New Jersey
4 reviews
0 helpful votes
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September 1st, 2019
Verified purchase

Since I've been purchasing from schnitz racing. I could never be more satisfying with all my purchases. I Will definitely buy from schnitz racing again.

Thumbnail of user ryanm354
Florida
1 review
0 helpful votes
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December 2nd, 2018
Verified purchase

This is a great product and would recommend to anyone the only bad thing is one of my friends wanted to get some for his Honda cbr 1000RR and they don't have them

Thumbnail of user timothyd93
New York
1 review
0 helpful votes
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October 15th, 2018
Verified purchase

I contacted you folks based on a recommendation. I rebuilt a Kawasaki KLR 650 w/ mods big bore kit, cams, etc. it's been a pleasure doing biusness with you

Thumbnail of user marias540
Virginia
1 review
0 helpful votes
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April 1st, 2019
Verified purchase

Excellent service. Very user friendly website. Received item one day earlier than expected. Customer service was available for the questions I had.

Thumbnail of user jakorl
Massachusetts
1 review
0 helpful votes
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May 5th, 2019
Verified purchase

Very good all over quick shipping. Advice and knowledge helpful tips and right parts my ZX 14 is happy

Thumbnail of user eugenp3
Romania
1 review
2 helpful votes
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March 1st, 2019
Verified purchase

It solved the clutch noise problem completely. It sound just like a new bike again. I am so pleased!

Thumbnail of user mikej591
Virginia
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

Schnitz racing is a great web site and the communication is excellent, can't ask for much more... Keep up the good work 100% loyal customer

Thumbnail of user denisb91
Australia
1 review
0 helpful votes
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January 5th, 2019
Verified purchase

Fast reliable service for international order. Simple online ordering... Can order with confidence. Products of high quality.

Thumbnail of user francisf34
Georgia
1 review
0 helpful votes
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April 5th, 2019
Verified purchase

Very rude, customer service. I will not recommend to no one. Hard earned money should be spent in friendly places

Thumbnail of user schnitzi
Schnitz I. – Schnitz Racing Rep

Hi Francis. Looks like had placed an order for (4) rivet master links ($23.96 total). Then, after those were shipped, you had emailed requesting clip style master links. You shipped them back and we shipped the clip style to you at no extra charge. Your wife then called about shipping the replacement links via a priority service at our expense. We offered standard shipping even though this was no fault of our own. Please let us know how we could have done better.

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Thumbnail of user schnitzi
Schnitz I.

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