• StriveMobile

StriveMobile

Write a Review

Overview

StriveMobile has a rating of 4.0 stars from 59 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StriveMobile most frequently mention free shipping, live chat, and customer service. StriveMobile ranks 10th among Mobile Repair sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
How would you rate StriveMobile?
Top Positive Review

“If you need any kind of parts for your iPhone, iPad,...”

Robert S.
4/2/14

If you need any kind of parts for your iPhone, iPad, iPod or other hand held device I suggest you give StriveMobile.com a call, or at least check out their website! Even if you are as tech savvy as a rock, these people can help! I cannot say anything bad about them as the process was an easy one and the guys there are very intelligent. Not arrogant, though! Got my part shipped immediately, came in one piece and had lots of help with the repair via live chat and calls and video tutorials. Great place, I advise to all to go and see for themselves! Thanks.

Top Critical Review

“I used a credit card with a different billing address...”

Oliver W.
4/19/14

I used a credit card with a different billing address than my shipping address, so they charged the card and withheld shipment for fraud prevention when I selected overnight shipment. I received no notification of this and had to dig an answer from their customer service team, if that is what you call it. All in all, I got my replacement parts 8 business days later. Will never order from them again.

Reviews (59)

Rating

Timeframe

Other

Reviews that mention popular keywords

iphone 5 (6) customer service (5) 2 days (3)
Thumbnail of user roberts162
1 review
1 helpful vote
  • Send Message
April 2nd, 2014

If you need any kind of parts for your iPhone, iPad, iPod or other hand held device I suggest you give StriveMobile.com a call, or at least check out their website! Even if you are as tech savvy as a rock, these people can help! I cannot say anything bad about them as the process was an easy one and the guys there are very intelligent. Not arrogant, though! Got my part shipped immediately, came in one piece and had lots of help with the repair via live chat and calls and video tutorials. Great place, I advise to all to go and see for themselves! Thanks.

Thumbnail of user kerryg2
1 review
1 helpful vote
  • Send Message
May 2nd, 2014

I had the best experience ever with StriveMobile.com last week. Finally, the shattered screen on my iPhone is back to normal. Go to their site, look for what you want, click it and buy it! Shipping is free. DIY has never been this good for me before. I must say I put live chat through the mill but that's why they are there-to help people. Thanks, Strivemobile.com!

Thumbnail of user oliverw13
1 review
3 helpful votes
  • Send Message
April 19th, 2014

I used a credit card with a different billing address than my shipping address, so they charged the card and withheld shipment for fraud prevention when I selected overnight shipment. I received no notification of this and had to dig an answer from their customer service team, if that is what you call it. All in all, I got my replacement parts 8 business days later. Will never order from them again.

Thumbnail of user jordank29
1 review
1 helpful vote
  • Send Message
April 8th, 2014

Fast, friendly and very knowledgeable! I was on the road and cracked my Evo 4 G touch screen. I found Strivemobile.com on the web and went for it! Since I knew what I needed I found it, checked out and waited. Not long, though! That part came all wrapped up and looking brand new in 2 days. I did use the live chat a few times but I got my phone working good thanks to Strivemobile.com. I will recommend them without any problem! Thanks again.

Thumbnail of user jessea15
1 review
1 helpful vote
  • Send Message
April 15th, 2014

Easy and fast. Order, receive and fix... that is it in a nutshell. Any questions or concerns use the chat feature. Free shipping is great. Never had any problems and have been using them quite a bit since I found them! Quality and professionalism, what else do you want? Thanks for letting me tell everyone about StriveMobile.com. I tell all the people I know!

Thumbnail of user marcust10
1 review
2 helpful votes
  • Send Message
May 5th, 2014

Don't bother going anywhere else, I tell ya... Strivemobile.com has all you need and then some. Free shipping, easy order/returns, great pricing and FAST response time. I am an avid DIY guy so I use them all the time. Works for me and it can work for you, too! I even work on other phones for relatives and co workers. That is my "hobby" and I love it, plus I found a site that understands their customers. Strivemobile.com. Recommended very highly!

Thumbnail of user maryg48
1 review
1 helpful vote
  • Send Message
March 24th, 2014

I was a little hesitant about fixing my phone myself. But you cant beat the price compared to getting it done at a repair shop. I ordered my screen got it within a few days. I took my time and installed it within an hour. I'm pretty happy with the result and would fix it myself if I ever drop my phone again. One last thing, save yourself a lot of trouble and order the toolkit, those screws on a iphone are not regular screws.

Thumbnail of user jamesc160
1 review
1 helpful vote
  • Send Message
March 30th, 2014

Quick with the shipping and was just as described.
It took me a lot longer to get apart then the video showed. I was a little nervous using a heat gun on my ipad but everything seemed to work out great.

Thumbnail of user justinf12
1 review
1 helpful vote
  • Send Message
November 19th, 2012

Exceeded my expectations. I repair phones constantly for family, friends and work and am always looking for better options for replacements screens here in the US. Strive Mobile Repairs does an amazing job at getting your part to you safe, using a box, and the quality was great, unlike many other places I have previously purchased from (requiring to exchange a faulty part MULTIPLE times). These guys got i right the first time and I've gone back to them a few times now and will continue using them. Great service, fast shipping, great quality. What more can you ask for?

Thumbnail of user jamesm1809
1 review
0 helpful votes
  • Send Message
June 9th, 2019

Inexpensive parts and quick shipping. Love it! Quality screen and shipment was on point. Been few months now that I replaced my cracked lg screen. The new screen I ordered from Strive Mobile works flawlessly.

Thumbnail of user bernardg84
1 review
0 helpful votes
  • Send Message
October 3rd, 2019

Great job service fast and easy. Instructions for take down and replacement of parts easy. Received it in 2 days with no issues. Installed it following their video posted on YouTube, easy process.
Thank you!

Thumbnail of user miken40
2 reviews
1 helpful vote
  • Send Message
March 23rd, 2014

Well the pricing was low and its the only site I could find with free shipping. The part arrived much sooner then expected in only two days. Customer service walked me through the repair. Thanks I definitely recommend.

Thumbnail of user donaldc221
1 review
0 helpful votes
  • Send Message
May 10th, 2019

Excellent experience! Successfully replaced the charging port in my daughter's iPad for about $25 including tools! Without this fix, we would have needed to buy a new iPad for at least 10x as much expense

Thumbnail of user shanec26
1 review
2 helpful votes
  • Send Message
April 24th, 2014

This site is great. Quality parts and the techs on live chat are so good. They knew what I needed before I even did! Fast, lots of inventory and free shipping!
I got what I needed and fixed my iPhone 5 faster than ever! I may start doing all my repairs myself, ha! THis site rocks!

Thumbnail of user damiand20
1 review
2 helpful votes
  • Send Message
November 10th, 2015

Screen came not working, payed returned for replacement and was told flex cable has physical damage and claimed I did it. It took me 9 days to get in contact with someone, I realize that if I choose sales, someone pickup but no one picks up for customer support. I followed the instructions, test before installing. Anyway I ended up paying to have them send the damage product back to me. When received, the flex cable was pulled out from the screen which they claimed I did. Also, keep in mind that there is 2 departments, repair and sales. Repair section ripped the cable and send it to the sales department and told them they got it back like that. Total rip off! Wasted $80 on iPhone 5s screen. I replaced 4 phones before using other websites. StriveMobile is a rip off! You have been warned!

Thumbnail of user tonyc73
1 review
1 helpful vote
  • Send Message
December 18th, 2014

Ordered an iPhone 5s screen with free shipping. It came well packed in sturdy box and I am now enjoying a crack free screen. Learned my lesson the hard way, always use a case if you're riding the bus.

Service
Value
Shipping
Returns
Thumbnail of user allisonc31
1 review
1 helpful vote
  • Send Message
January 9th, 2015

Wow - it's not often that I received such good customer service that it literally made my weekend! I order an iPhone replacement screen (which came really quickly) but unfortunately, I had ordered the incorrect model number. I contacted Strive Mobile and was instructed to return the incorrect version and once received, they would credit my account so I could place a new order. Well, several days after returning the incorrect screen, I received an email notification that my order had shipped. Since I hadn't actually placed an order, I quickly contacted customer care to inquire. They had kept notes from my previous call and went ahead and shipped the correct model. Again, it's not often that a company goes above and beyond to provide great customer service. Thanks so much Strive Mobile!

Thumbnail of user kirkw11
1 review
1 helpful vote
  • Send Message
April 30th, 2014

This site is really cool! I used the live chat and ended up fixing my own phone MYSELF! It was really not that hard and the tech helped me the whole way. Now I plan on fixing other peoples phones part time that is how confident I am. Awesome parts, great techs, cool site with all kinds of stuff to check out, free shipping and FAST! Reliability rocks! My iPhone 5C is looking good and I did it!
Check it out!

Thumbnail of user bobbig1
1 review
1 helpful vote
  • Send Message
May 1st, 2014

This site is very user friendly and you do not even have to interact with a person to purchase. The live chat feature is really great. You can double check if you have gotten the right part for your repair (from a human) and then buy it and check out on the site! Price is right and shipping is free. I mean, free. Easy, helpful and fast. I recommend to all.

Thumbnail of user jeffreyc14
1 review
1 helpful vote
  • Send Message
May 4th, 2013

I ordered from Strive Mobile because of their free shipping and the repair guide they had for the HTC Evo 4g. I had a cracked screen and ordered this part - http://www.strivemobile.com/htc-evo-4g-touch-screen-digitizer-replacement with their toolkit. The package came in a nice box and lots of protection. It arrived within 2 days of ordering, so incredibly fast shipping for being free. I swapped out the screen in about an hour using their guides and couldn’t be happier with their service! Will definitely use in the future if I have another broken screen! HIGHLY RECOMMEND!

Thumbnail of user tiffanis2
1 review
2 helpful votes
  • Send Message
April 21st, 2014

Strive mobile is awesome! I had my screen crack into pieces and thought it was trash. I had been using it with one tiny crack in it and all of a sudden this? So I get online, find this place and start chatting it up with a really cool tech and he got me to what I needed. I bought it and they shipped it FREE! When I got it my boyfriend fixed it really fast because they have online videos to help you. I love them! Thanks :)

Thumbnail of user mickeyh8
1 review
1 helpful vote
  • Send Message
April 3rd, 2014

Only site I found that has free shipping. Quality was excellent, suppot was great. I actually had fun fixing my broken iphone. Took only 30 minutes. Now i am going to fix my brothers Samsung S4. Highly recommend.

Thumbnail of user chrisa541
1 review
0 helpful votes
  • Send Message
September 16th, 2019

I felt that the delivery took a little longer than usual to arrive, but I got it just a day later than I was expecting, so I wasn't disappointed. Also, I always receive my packages perfectly packaged and well protected.

Thumbnail of user sinderr
1 review
2 helpful votes
  • Send Message
April 18th, 2014

Only the coolest people and best pricing I have found! StriveMobile.com has quality parts and great live chat. It is actually fun to go back and forth with a technician. I learned so much. Picked my part and it got to me FAST. I am proud I did it alone and it looks soooo good! Thanks, StriveMobile, you guys helped me out and made me smarter. Hahahahhaha. If that is even possible! Everyone, go check it!

Thumbnail of user deejp
2 reviews
4 helpful votes
  • Send Message
May 4th, 2013

I recently bought a do it yourself kit and was very happy with the service. The kit included all tools needed to perform a repair at a discounted price and the shipping was great i highly recommend this site and will do business with them again!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We provide glass touch screen digitizer and LCD screen replacements with Do-It-Yourself tool kits to repair damaged or broken smartphones and tablets. We have replacement screens for iPad's, iPhone's, iPod's, HTC & Motorola. Our catalog is constantly e...

Company Representative

Thumbnail of user scotth40
Scott H.

How do I know I can trust these reviews about StriveMobile?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about StriveMobile?