• StriveMobile

StriveMobile

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Overview

StriveMobile has a rating of 4.0 stars from 59 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StriveMobile most frequently mention free shipping, live chat, and customer service. StriveMobile ranks 10th among Mobile Repair sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
How would you rate StriveMobile?
Top Positive Review

“If you need any kind of parts for your iPhone, iPad,...”

Robert S.
4/2/14

If you need any kind of parts for your iPhone, iPad, iPod or other hand held device I suggest you give StriveMobile.com a call, or at least check out their website! Even if you are as tech savvy as a rock, these people can help! I cannot say anything bad about them as the process was an easy one and the guys there are very intelligent. Not arrogant, though! Got my part shipped immediately, came in one piece and had lots of help with the repair via live chat and calls and video tutorials. Great place, I advise to all to go and see for themselves! Thanks.

Top Critical Review

“I used a credit card with a different billing address...”

Oliver W.
4/19/14

I used a credit card with a different billing address than my shipping address, so they charged the card and withheld shipment for fraud prevention when I selected overnight shipment. I received no notification of this and had to dig an answer from their customer service team, if that is what you call it. All in all, I got my replacement parts 8 business days later. Will never order from them again.

Reviews (59)

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Reviews that mention popular keywords

iphone 5 (6) customer service (5) 2 days (3)
Thumbnail of user sinderr
1 review
2 helpful votes
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April 18th, 2014

Only the coolest people and best pricing I have found! StriveMobile.com has quality parts and great live chat. It is actually fun to go back and forth with a technician. I learned so much. Picked my part and it got to me FAST. I am proud I did it alone and it looks soooo good! Thanks, StriveMobile, you guys helped me out and made me smarter. Hahahahhaha. If that is even possible! Everyone, go check it!

Thumbnail of user christip
1 review
2 helpful votes
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November 17th, 2015

Ordered $75 screen replace kit and never got my package, called Thomas at strivemobile and didn't care just kept my money. I called my bank and filed fraud claim against them. They are running a scam on people and need to be shut down. I'm filing complaint with BBB and more.

Thumbnail of user chewiej
1 review
3 helpful votes
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December 17th, 2015

I ordered a repair kit 3 days ago. I havent received any shipping info yet. The site clearly states shipped same day on orders placed before 7pm. Even paid for expedited shipping. The only contact I've received from these people is a response to an email asking what was going on and they informed me that the billing team has released it for shipping, and that was over 48hrs after i placed it. That's some b. S.

Thumbnail of user deejp
2 reviews
4 helpful votes
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May 4th, 2013

I recently bought a do it yourself kit and was very happy with the service. The kit included all tools needed to perform a repair at a discounted price and the shipping was great i highly recommend this site and will do business with them again!

Thumbnail of user conaryb
1 review
3 helpful votes
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March 11th, 2016

I bought two screens from this subpar 'company', and both were defective. They did not return any of my three phone calls, but I called a fourth time and told them that I would file a lawsuit to get my money back if they did not return my phone call within 48 hours. Magically, they answered almost immediately. They gave me some cliche line about their phone systems being down, even though they somehow received my voicemail about the lawsuit... Get the picture? Even though they got my lawsuit message, they refused to give me my money back, or even replace them. Unless you want to have to file a lawsuit against this company because they won't return your money, I suggest that you buy from ANYWHERE but these scumbags.

Thumbnail of user bobk40
1 review
1 helpful vote
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April 2nd, 2014

I ordered the wrong screen for my cell, Strive took it back and helped me find the right one. With the tools and video instructions I did it myself. I am happy I saved money.
My cell was down for about two hours.

Thumbnail of user johns668
1 review
1 helpful vote
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April 3rd, 2014

The video tutorial was detailed and purchasing the replacement part for my iPad 2 was seamless. I was very satisfied with price of the replacement part and how quickly it was shipped. I will definitely use strivemobile.com in the future.

Thumbnail of user davidl309
1 review
1 helpful vote
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July 7th, 2016

I was sold a defective screen. When I sent it back for refund they refused saying that it was installed by me (true: it was how I found out it was defective), a screw was missing (that was how I received it) and the protective screen had been removed and replaced (it was necessary to see if that is what was preventing the touch screen from working). The company did not deny that the screen was defective and instead relied on b. S. technicalities to refuse to refund.

Thumbnail of user chipm1
1 review
3 helpful votes
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October 26th, 2015

If you buy from StriveMobile then hope you get the correct and working part. If you don't then you are out of luck, don't even bother asking for a refund, you once get one and you will just be out of the money you spent shipping the product back to them. Trust me on this, you will be a lot happier if you simple write off the money you spent on the product then trying to get a refund. That said, if you do research before you buy and you see this review, know that this is a terrible company to deal with if you have a problem with what they sell you.

Thumbnail of user darins13
1 review
4 helpful votes
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January 13th, 2015

Sent wrong part and gave me RMA for return. When they received the return, they failed to issue a refund because i did not send back within 10 days. Unsure how that entitles them to keep my money and the wrong part that I paid to send back. I would give negative stars if possible.

Thumbnail of user marce687
1 review
6 helpful votes
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June 11th, 2014

Ordered an I phone 5S Screen from them, I got 3 separate emails with 3 separate tracking No.'s? They sent me the Iphone5 screen. I assured them I had purchased the 5S screen and asked to see the original online order which they were unable to provide for me. They told me to fill out the RMA form which I did and returned the screen over 2 weeks ago. I have yet to hear back from them, I've called 3 times, emailed 2 times and used the "Live Chat" that isn't a live chat at all! My wife's phone has been down for almost a month now on June 17th! I will NEVER do business with Strive Mobile again!

Thumbnail of user deanh113
1 review
0 helpful votes
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April 20th, 2019

Work perfectly! Pad is back in business. All parts arrived on time and worked as described!
This is Very and Fast order process that I've ever had. Shipping was also fast. Thanks for the help!

Thumbnail of user lonnief6
2 reviews
1 helpful vote
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July 7th, 2016

I have replaced over 30 screens on multiple iPhones and made purchases from multiple suppliers. I ordered 2 screens from StriveMobile and installed them on 2 different phones. Both times the screens overheated the phone to the point the phone wouldn't work. I replaced the screens on the same phones, and the phones worked fine. I sent the screen back for a refund, but since the couldn't replicate the issue, there was no refund. They don't stand by their product.
On another note, their website and email notifications are vague with little information on what was ordered.
I will never do business with them again.

Thumbnail of user davidw1552
1 review
0 helpful votes
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July 23rd, 2019

My Galaxy S6 screen and kit arrived on time. I found which didn't charge rediculous prices for 2 day shipping definitely using you guys again for business.

Thumbnail of user jordanc20
1 review
4 helpful votes
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June 4th, 2014

I repair phones everyday and decided to buy 5 iphone 5s screens at one time from them because they were cheeper than most but definatly not the cheepest! I recieved 1 out of 5 of them and it didnt even work on a 5s phone. I called them up and they told me there is no way that they would have just put one screen in there. Im not even really mad about the one not working for this model its the 4 that i paid for that didnt show up that pissed me off! I had to call them back three different times before they have basically called me a liar and said that i will not be recieving the other 4 screens!

Thumbnail of user lillianl34
1 review
0 helpful votes
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September 2nd, 2019

Overall I was very impressed with my experience buying from strivemobile.com. I bought the part I needed for a cheap price, the item was shipped fast, and the part worked perfectly.

Thumbnail of user thelmag11
1 review
2 helpful votes
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February 26th, 2019

What i bought was well discribed by the seller. The product was delivered to me faster then I thought. I would recommend buying from here to anyone. Extremely easy to browse and to pay. Thanks again.

Thumbnail of user chadh137
1 review
0 helpful votes
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June 8th, 2019

I made a mistake and accused them of being the cause. I was wrong, but at no point did they stop providing excellent customer service.

Thumbnail of user cw26
1 review
1 helpful vote
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July 1st, 2013

Wow what a great company! Free shipping and fast service, what more could you ask! Thanks so very much, will surely use again!

Thumbnail of user joelr130
4 reviews
2 helpful votes
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November 20th, 2019

Very fast service without mistakes problems were sorted right away and they delivered what was promised. Will use their service again. Good job.

Thumbnail of user billys48
1 review
1 helpful vote
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April 3rd, 2014

Helped me fix my tablet. Thank you! Great customer service! Fast shipping. Saved me lots of money. Will tell me friends

Thumbnail of user dwights45
2 reviews
0 helpful votes
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May 7th, 2019

The product was perfect and came in a timely manner. Satisfied with quick respond. Did a perfect job. Thanks

Thumbnail of user philipc180
1 review
0 helpful votes
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August 13th, 2019

I'm satisfied with your service and website, so I'm just glad to have been using this service. Thank-you

Thumbnail of user elsap15
1 review
0 helpful votes
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June 9th, 2019

This product was extremely satisfactory. I would definitely come here again for any repair product I might need.

Thumbnail of user jamese299
1 review
0 helpful votes
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April 11th, 2019

I got what I asked for, made a repair, and saved hundreds and hundreds of dollars. Product is a perfect fit, very pleased with purchase.

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From the business

We provide glass touch screen digitizer and LCD screen replacements with Do-It-Yourself tool kits to repair damaged or broken smartphones and tablets. We have replacement screens for iPad's, iPhone's, iPod's, HTC & Motorola. Our catalog is constantly e...

Company Representative

Thumbnail of user scotth40
Scott H.

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