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StudentUniverse

Overview

StudentUniverse has a rating of 3.9 stars from 4,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
108
value
105
shipping
58
returns
74
quality
92
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7,001 reviews
How would you rate StudentUniverse?
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New York
1 review
0 helpful votes
Follow Abdullah F.
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I was not able to call the student universe
December 12, 2024

After booking my ticket, I wanted to cancel it because there was a $150 discount (Blackfriday) on my ticket. I had 72 hours cancellation as well so I thought why not cancel and save some money. I tried calling but got no response andI kept trying. The cancellation service is not good.
I would like to receive $150 back on my ticket.

Thanks

Date of experience: December 2, 2024
Illinois
1 review
0 helpful votes
Follow VAMSHI A.
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Better price
January 6, 2025

I love it it has a good rates and it is doing good for the students. I loved it very much, so I can be focused for the next time from the student discount for this app. Alright, thank you.

Date of experience: December 27, 2024
Florida
1 review
0 helpful votes
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Difficult and inflexible
December 13, 2024

Booking this flight was not a problem.
But at first I was not able to confirm my student status by myself on the website. It was only possible after calling the hotline and waiting in line for 4h. Then, my other booking had a mistake because the Passenger information changed to a different name since I booked from a different account (I couldnt confirm mine). The waiting line on the phone takes long and sometimes people hang up on you. The company was not able to help with this wrong ticket, not even with a charge. Therefore, I lost the money for the other booking.

Date of experience: December 3, 2024
Connecticut
1 review
0 helpful votes
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At first I was skeptical to book the ticket
As it's third party. Although I did purchase
The ticket & I reached out to contact department representative to confirm the legality of it. The representative was very accommodative & confirm my purchase & email me my ticket.Compare to other online websites I found the price fair with better routes.

Date of experience: December 7, 2024
Minnesota
1 review
0 helpful votes
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$25 Flight Promo Deal
December 24, 2024

I waited 3 hours to get in for the promo deal, but I was finally in. I kept running into an error when trying to book the $25 deal for delta and American airlines (couldn't secure the tickets even on multiple flight paths). However, I was finally able to book the deal with United with a layover. I cant complain given that the flight was only $25 with the Amazon student promo! I'll now be able to visit my family in Phoenix for the holidays!

Date of experience: December 9, 2024
California
1 review
0 helpful votes
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An awesome deal, but it felt like a scam
December 20, 2024

I think if we were provided with a spot in the queue and given more information from StudentUniverse and Prime versus some random influencers in Tik Tok, more people wouldn't be freaking out or hesitant. While I did have to wait 3 hours, I'm very glad I got tickets (I paid $80 round trip—which is still better than what it would've been~$700). Let's just hope I am able to get on my flights without any issues!

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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Awesome!
December 27, 2024

Thank you guys so much for this cheap plane ticket offer! Now I'm going to go see my family around Christmas which I wouldn't have been able to afford to do otherwise! :)

Date of experience: December 17, 2024
Oklahoma
1 review
0 helpful votes
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I had a flight with a layover in rome, i keave day 1 from the US and have a layover in rome on day 2 then i leave to my destination. There was a change in schedule and my flight from rome to my destination departs on day 1 before my flight from US to rome, which through email they promised to provide me with a refund. On a call minutes ago, i was told that they cannot give me a refund, and after telling them how its their responsibility to give me a refund for an absurd change in schedule thats out of my hands and i will not take flight credit they hang up mid sentence and refused to provide any accommodation for a change they are responsible for

Date of experience: December 7, 2024
New York
1 review
0 helpful votes
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Pricing identical to regular market
December 13, 2024

I was required to purchase my airline ticket from this third party seller, and I thought I would be able to get a good price on my tickets because it is geared towards students. However, the prices were identical to the prices I found for a google flight search, which was really disappointing. The process for purchasing the ticket was smooth so far however. I guess we'll see if I have any problems at the airport. I was also disappointed that I couldn't buy my luggage fee now and I need to wait.

Date of experience: November 28, 2024
California
1 review
0 helpful votes
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Best deal ever!
December 22, 2024

First time trying prime $25 flights and I enjoyed the overall experience from finding out about this deal trying to secure my flight. Would definitely recommend for anyone eligible to do.

Date of experience: December 12, 2024