StudentUniverse has a rating of 3.9 stars from 4,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
This is great! I couldn't really afford a ticket I go back home for Christmas, but I ended up getting this $25 ticket home and back so I'm really thankful for this opportunity.
Emails are a waste of time. Customer service is almost nonexistent. It took SEVERAL 2 hour conversations over the course of weeks, and $350 in hidden fees to cancel a $700 flight.
You get what you pay for... You have been warned.
I was surprised this actually worked to get a ticket for $25. I'm happy that I was able to be one of the first 1000 people to get one of these tickets.
This is my first booking, but I was unsure since there are 2 studentuniverse sites, and reviews on various websites mentioned bad service. However, up until now, everything seems fine.
Relatively easy and simple to find and book tickets with all fees already included in what is shown. Knowing why some of the fees are so high would be nice.
I can't travel with my parents from LAX to Tokyo on 12/11/2024 because i have final exams till 12/13. But I could not find a phone number to call to cancel
You guys saved me from spending $1,200 on last minute flight for the basic /lite seating. Really, what a lifesaver app for students who are trying to get by. It was so simple to use your app (and airlines apps are notoriously unreliable), and amazed at how I received my flight number almost instantly. I would be having a much more dreadful week if not for your services. Thank you!
Student Universe has helped me save some cash and made for an easy trip to book!
Although Student Universe doesn't have extreme killer deals, it's still the only website that I've found so far that allows me to travel for a great price.
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!