Subway

It used to be that when you ordered a tuna sub they gave you a generous portion of tuna. NOT ANY MORE! They have a smaller spoon now and they paint it on the bread! Drives me crazy. All the Subway shops do it. Give us some damn tuna!

Every location I go to near me says they do not have it. We have 5 locations near me and not one Carries it! How are they supposed to advertise it being the healthier choice but not put something out there for people who can't have gluten? Select locations my $#*!

The Subway sub rolls taste like old hot dog buns without flavor or texture!
Subway needs to bake their rolls like a Italian sub roll.
We refuse to eat them. So terrible. I might as well buy hot dog buns and make my own sub sandwiches

When I went to the subway at Alfred Ontario I founded hair in my subway! It was a man that serve me! Plus I think he would need to put something over his beard because it's not appropriate that he works at a restaurant without it

Arrived at designated time to pick up order fir my son's graduation open house. No order. No refund. No free delivery to venue site after they promised refund and delivery. Called to inquire about order delivery just prior guests arriving. They said they had decided that they could not do this. Had to drive clear back across town to pick up food. No apologies given.

I purchased paneer sandwich from subway outlet of Terminal 1 of new delhi int airport on 22.12.23 at 3pm and after having it i started vomiting.cramp abdomen and loose motion till date.They use rotten expired ingredients.after returning to kolkata i will share it among all medical fraternities

Subway used to be a go to midweek dinner, when we tired of homemade. We frequented the Arvada outlets and frequently with coupons.

Bread has been consistently good but deli items have become sparse and greens tired. Customer service today was "We don't honor coupons" and "I'm on break, my coworker will be back at five."

My question to Doctors Associates: Why do you publish coupons if your franchisees won't honor them and don't they understand there are alternatives to Subway

Eat fresh! And make an Italian sub sandwich at home for less than Subway's regular price.

Ordered a sandwich at store#718 in hope hull ala. 8/2/2021)
Went to pay for it.& was informed
There gift card machine not working? But i could use credit card
0r cash. What kind of B/S is that?
Tried calling sub way office! Forget obout it! Ticket #******* o8 02 2021

The local subway on Best does not take coupons anymore, I bought a wrap ( which was not covered on coupon and I knew that) they did inform me that they stopped taking coupons though ( I did I not present one but I did ask about coupons. I looked it up and they do advertise coupons in a local advertisement that if you bring in they will not accept. Bummer, don't think I want to go there because of that. Didn't save receipt. Doesn't matter. The wrap was soggy when I got home. Live 10 min away. Will not go back again. Couldn't see through glass to see what dressings I could have. I thought it was distortion. No, not clean. Ick!

I find it amazing that each time I go to subway the sub price goes up and the product quality and quantity goes down. The subs have very little substance and are now very skinny. There are a lot of other choices.

Your sandwiches are halfway decent but they're not worth the money that you charge and the fact that you put these jocks on your advertisements saying that these sandwiches are so good and the best thing they ever ate do you think people are dumb enough to believe these guys when they're getting paid to say that you're just as bad as a lot of other advertisements just because you put a jock on there we're supposed to think the sandwiches is out of this world man get real and your sandwiches aren't worth $14 I can go to a buffet and eat all I want for 14 bucks

I ordered online at the Grove Park Lakeland, FL store. It was supposed to be ready for pick up at 1:55. Thought I had time to run an errand because I generally end up waiting on my food anyway. Well, I didn't get there until 3:00. My 12 year old went in to pick up the food and the woman at the counter said in a nasty tone "You're 2 hours late. Don't come back in here complaining that your food is cold". Then some woman in the back says loudly "WHY YOU LATE?!"
A.) We're not 2 hours late, 3 of the subs are BMTs and supposed to be cold. The 4th was a meatball sub and I ALWAYS have to heat it in the microwave at home anyway even though I live less than a mile from this Subway. B.) I don't know how that woman speaks to her poor kids but she has no reason to speak to mine like that. If she's got a problem it's with me. And as for the other woman it's no business of hers as to why we were late. The food was fine but the 60 seconds of "customer service" sucked.

This does not apply to all Subways. But, Subway #*******-0 at ******* Starkey Rd, Suite C, Largo Fl ******* is horrible. Being a vegetarian, I ordered a Veggie Delight. There was so little between the slices of the bun, I actually paid $5.88 for a bun flavored with vegetables. I've eaten at a lot of Subways and will never go back to this one. The worst.

My only complaint, is the Subway web site. I only want to look over their menu. It is not allowed. The site wants to know your location, ok fine. After that, still no access to any menu. I don't get it. O well.

So Subway has implemented new subs listed with toppings they suggest you put on the specialty sub. I eat at Subway every single day went in today ordered the All American club. The lady informed me if I did not want the lettuce tomato and onion and pickle that there would be an additional charge for the bacon because I'm requesting different toppings. I informed her that I do not like tomato she said I could leave it off but then I would like to have green peppers I could not add anything unless I paid an additional charge I will never ever ever eat at Subway again # I will go to Publix

Still waiting for $21.16 refund for order B751FBBD-ED unfulfilled May 6,2023, because Tyrone ((zip *******) store had no tuna, no provolone, no tomato, no onion. Called me but left no voice message or returnable phone number. Unable to reach store. Please refund. Definitely not coming to any Subway again. This is ridiculous. I'm disabled and unable to get to store in person to resolve this.
Now it's June 9 & no contact from Subway to resolve this
A paper check or gift card would be nice or at least a call or email that I can reply to a real person would be nice. This is ridiculous. I don't blame store employees, it's corporate's fault. No communication available to actual thinking person.

The bread smells and tastes like chemicals. The chicken is despicable. The so-called "eat fresh" doesn't make any sense. These are all processed cold cuts - nothing fresh about them. They do have some fresh veggies - that's it. I like the meatball sub but that's about it.

My husband and I order a sub online only to receive a call from the Subway to tell us that they are out of Turkey. We asked for a refund and he stated that they can't give refunds from the mobile app. So, we asked for a different meat and he told us that he couldn't because it would be a different price. You can't give me a refund and you also can't give me a different meat even though it's Subway's fault that you have no Turkey. I contacted them online and of course I still have not received a response. Subway got $7.55 of my money and I received no sub. It's not the point of the amount of money spent. It's the fact that Subway doesn't even care to get in contact with customers that they have wronged. Franchise or not it's your Subway name and you guys need to do better.

The Subway on Hicone road has the worst customer service. I've been twice, and both times my order was wrong. The first time i ordered a meatball sub that comes as is, and for some reason it had ranch on it. My husband hates ranch so I went back to get it fixed. When I went through the drive thru the lady had air pods in and just shook her head "yes" that she could fix it. Today I went and I asked for no cheese on my daughters sub, and it had cheese on it. She is allergic to dairy, and ate half of it before we realized, so thanks for that. There is no please and thank you's. They acted like I was an inconvenience to them. They really hate their job!

4 weeks after the Ukrainian invasion, only a handful of companies still do business with Russia. Subway supports Russia and won't stop doing business with them. Maybe you should consider not doing business with Subway

No more Firehouse subs. I will go back to my Subway. They get it right every time, the food has taste and the best sub I ever got from there was the rotisserie chicken. Yes, firehouse subs does need to close down. Firehouse subs does not represent 1st responders, They are a slap in the face to fireman. Maybe they ought to Hire retired firemen.

It's ridiculous being promoted to leave a tip. It's fast food, it's Subway, and the person does absolutely nothing that remotely deserves a tip.
The cashier looks at you like your rude when you hit 0.00. Do you tip at McDonald's, Burger King, Wendy's, Tacobell, or Chic Fil A? No, no you don't.
The best tip I could give would be get off your phone, get off the counter, be cleaner...

Subway wasted money on Freddie Freeman ad giving bogo after he hits home run for the Atl Braves. Eight of our exercise class went to 8different Subways excited that lunch would be a buy one/get one. None of us able to get advertised sandwich. We are a senior group. Few have Facebook accounts but most days we eat out at lunch. None of us, nor our friends at exercise class have warm, fuzzy feelings about Subway. Guess no traditional Subways for football tailgates any more for us. Why advertise then make people mad? Poor marketing.