Subway

Although there were some glitches involved with the ordering process, the issue was resolved in a positive way. Thanks to Pearl. She was fabulous! She went above and beyond to resolve the issue. She contacted me and made several phone calls back and forth between store location and myself. Impressive. She was happy, apologetic and determined to make it right. And she did make it right. Delighted with her dedication to excellent customer service. Her ability to resolve the issue in a timely, conflict free manner is commendable. She made me feel encouraged and valued as a customer. Stress free solution. Appreciated Pearl! No problems with delivery driver. Food was still very warm. Order was correct, and nothing was missing. The presentation of my order was made and packed with care. It tasted fantastic! Great job team! Will definitely order from this KW location again!

We visited subway in howell today, our server was the nicest lady i have ever met, and the food was delicious, the service was amazing. Thank you to all subway workers! ALSO always be kind. For those of you look down on subway, think again..

Best because of her Customer service, always in early, teaching ability, knowledge of whole Restaurant, being able to be left alone, many yrs of service she no doubt needs a substantial wage increase soon especially if she has been given already recently. Hopeful this company will not lose her.

We stopped at a Subway in our hometown up on NE 6th St. In Grants Pass, Or. This was our first time going. The line was long when we walked in and more people came in behind us. Plenty of customers were sitting at tables as well. The line moved quickly, the employees were calm, friendly and efficient! I was very impressed and complimented them and left a tip. We took our order to go. I have to say that my husband and I both said it was the "best" sandwich we had ever gotten from "any" Subway "ever!" Nice job! I hope the owner knows what great employees they have working for them!

Food has gone downhill. Lots of bread, no stuff between. They can afford athletes
To advertise for them (most are hard to even understand). Mush mouth. Bring back higher quality food, then I'll be back.

I observed excellent customer service with great quality of food. Staff greet really good and provide proper information about new subway series sandwiches, that I tried and was scrumptious. & trust me, everyone should enjoy such kind of food.

First of all, the employees were $#*!ed. When asked if I wanted dressing, I said "mayo". They interpreted this as "NO" and started cutting the sub. Next, I was charged an extra $4 for double the meat when the item I purchased from the series menu did not apply to that; the employees simply did not communicate properly with each other. I absolutely overpaid for this "series" item when I simply could of had it built from scratch and paid less. This whole series promotion is nothing but an indicator of what absolute scumbags Subway has become.

Fantastic Scam they have running here. They take your order, they take your payment. But then the place has been closed for the last two days. They are literally stealing money! I also missed my lunch hour because of them. I do not have enough time to order another meal and pick it up. What a scam.

I have been trying to get a refund for less than $20 for 5 days. The store won't answer the phone, so I went there. They can't give a refund even though the charge transaction is under Subway. I called Doordash and they got no response from Subway either. I have sent many requests for a refund or any help. Today I called the corporate offices and nobody answered, ever. Their customer service is non-existent.
I have no photos, or proof of purchase because I never got the order.

I don't know who could write anything good about this company. The pictures of the food is totally false. We had the Philly cheese steak and it was more bread then steak. We had extra cheese that you could not find. There was barely any steak and the taste was so bad after 2 bites, I threw it out. Do yourself a favor and go anywhere else.

I was amazed at this Subway sandwich shop.It use to be an old gas station and they renovated it. When you walk in you are greeted right away great food and in side the building is a place with a fire place to sit and eat very clean and up to date
I was expecting something different from the out side you must go and see it and have a great subway day. Lori B gates
Oregon

Place an order through the app.
The employees called me to tell me they did not have a working toaster oven I requested they cancel my order no toaster oven it's not Subway. They actually put the order through like I received it. I had to put a fraudulent charge against the store in order to get my refund. I still haven't gotten my tokens back that I used. I contacted Subway corporate I did get an email from the DM and he never followed through on anything. Very dissatisfied with this store. And because they do not follow through I will let everybody know of my experience. If I operated my business the way they do theirs I would not have a business.

Over the past few years, I've visited Subway mostly because they were in convenient locations but I've never been crazy about them. The last time I was in WalMart, Bryan Texas, I knew that would be the last time. They were really skimpy on ingredients and the cost was crazy high. Definitely no value. I walked out of there knowing that I'll never eat at a Subway again. There are a lot of much better subway shops out there.

Some of the best sandwich subs in the business! If you feel like eating quite a bit but don't want to feel heavy or overwhelmed with the guilty feeling you have after consuming fast food, Subway is the place to go!

I specifically ask for the chicken and bacon to be cooked well done and they NEVER do it! I order It online and always put the same instructions! The managers do not care about the issue and just say ok we will talk to the employees! Never changes! The pic is of very undercooked bacon!

695 Eastern Avenue Malden Ma *******, SUBWAY Store, the Guy over there is very very rude when i was pickup my order. It seems that the Guy just arrived from out of the country.
This happened last 1655 Hrs Sept. 10,2022.
Strongly suggest no to go back in the that store

If you go to the Subway in Natick, MA, make sure there is more than one person working because they want to put all the vegetables on your sub before they put it in to toast the bun...my husband & me have eaten at a lot of Subway restaurants when we were on vacation down south since Wendy's wouldn't let you eat inside but all the Subways we had gone to, had always welcomed you inside to eat your meal...we used a Subway gift card today but carried out since we live in the next town and ate our subs at home.

The last few times I have ordered have been dismal disappointments! I don't recall ordering vegetable/vegan sandwiches YET that's all that's there in the sandwiches! A paltry serving of meat. I literally was able to count the last pieces of chicken in my six inch sandwich "4" pieces! SO what did I pay for? This is consumer theft! Pay the same or more and get less! I really liked the subway sandwich but at this rate NO MORE! Sick of being robbed left and right! Consumer is constantly getting shafted!

Subway does not have "Meat" all their so called "Meat" is processed Turkey.
Don't go there! It really is just a Big Scam! If you order online, when you get there your sandwich will be wrapped and you won't get what you ordered.

At 5pm. They only had white bread and white flat bread. They the young lady comes up front playing with her hair. She doesn't wash her hands and puts gloves on. We visit this subway at least 1 week. Very dissatisfied. So went somewhere else.

I get great service on my local subway, and the choice of options is pretty good. The produce is always fresh and the meat is also fresh. I will often order a salad made to order because of that fact. The morning flatbread breakfast flatbread range is something new for me, but if they extend those options, it will be fantastic. They started serving wraps a while ago, which cost a little bit more, but are well worth it. The price of the item can often get very steep depending on the sandwich option, but with some careful planning, a customer can get a very good meal with minimal costs.

*******, Bullhead City, *******
These people won't accept any coupons. So if you're trying to save up money with what they offer. Good luck with that. Looks like they're trying squeeze in their beloved California money.

Been in contact via email several times with no response from Subway headquarters in regards to my issues in regards to catering and tokens. It's very unfortunate that Subway corporate does not value their customers to not even acknowledge or respond to a customer concern.