From beginning to end, my experience with Supermarket Italy couldn't have been better. They were on top of it and kept me informed along the way. They really made me feel that I was important to them as a customer.
Overall, very great. Orange honey sold out but received refund. Label on molasses different from one in picture which was why I bought it. Might want to update photo. Packaged very, very well. Have not tried any product yet.
Tired of broken jars & dented cans from other source, I gave you a try. You put a good effort into packing, but (unfortunately) one of the two jars of Silly Cow Farms hot chocolate mix arrived broken. Maybe the only solution is to not order items with breakable containers. I may order from you again but only the unbreakable items.
Delivery is fast. The online market is efficient. I have had no problems. Everything I've purchased has been very nice - some new pastas, sauces. Sweet things like candies, cookies are okay, but not outstanding.
I placed an order for flour and received olives, I could see the mix up in the labels. I called supermarket italy and they sent me a return label for the olives and sent out my flour order to replace the mix up. It took all but 2 days to receive my order. Excellent Service.
When I was placing my order, a little glitch must have happened. I was not credited with my discount when I checked out. I sent a note to customer service and got an immediate response from Angie, who took care of my discount so speedily and graciously.
Takes a little while for shipping, but everything is packed well and has never been an issue. Personally I don't mind waiting a couple days longer. Besides it isn't everyday food items I usually order.
It's nice to be able to purchase a variety of products not readily available locally, even in a big city. They have a great selection of products, fair prices, good sales, and always very fast shipping from Supermarket Italy.
Best price for the product I purchased. The shipping was incredibly fast from the time the order was placed. Very happy with the service, the product and the price.
This is the first time I'm ordering from this website. It's not that easy to navigate between screens. Otherwise, the selection of items is very good.
Except for the Italian cookies I ordered, which were very good, the tortellini and truffle olive oil were not good and a big disappointment. I am waiting to see how the other pasta products I purchased are. As of now, I will not be shopping at SupermarketItaly.com again.
This is the first time I'm ordering from this website. It's not that easy to navigate between screens. Otherwise, the selection of items is very good.
We've ordered from Supermarket Italy several times over the past few years. Every time the quality of their products is excellent and it reaches us quickly. Our favorite Italian items from family trips that we get to enjoy at home.
Supermarket Italy has a rating of 4.3 stars from 4,334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 1st among Grocery sites.