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Supermarket Italy

How would you rate Supermarket Italy?
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California
1 review
0 helpful votes
Follow Cathy G.
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Cookie order
June 2, 2024

The cookies are delicious!
I usually get them at our Italian market but I believe others have discovered them. Now they're hard to get. So we looked up the brand and found your market to order from.
My only complaint was some of our bags out of the nine we bought were crushed and not enjoyable….🙁
Other than that we will be ordering other products from you😃
Thank you
🌺

Date of experience: May 23, 2024
Connecticut
1 review
0 helpful votes
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Yay for Supermarket Italy!
June 18, 2024

I have ordered from Supermarket Italy in the past, and have always been pleased—-but this time the experience was over the top! I took advantage of the free gift with purchase offer and was beyond delighted with the items I received! I'll be ordering again SOON! Thank you so much!

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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Need more cookies! Gioccole Extra Dark
May 15, 2024
Updated review

I have been shopping at supermarket Italy for a couple of years, you can find everything you need without having to drive into the city. I'm sorry to avoid traffic and missing the wonderful opportunity of visiting family stores but hey! Here it is in one place online with best values ever. Healthful treats for your whole family.

Date of experience: May 5, 2024

Everything needed for fine Italian cuisine on one website!
January 28, 2024
Previous review

Lavazza decaf! Hard to get! You came through! Also… Capers, in salt, and Lupini beans. Then I like to try a few new things that are on sale! Thank you thank you thank you

Date of experience: January 28, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent price on the item i had to have.
June 21, 2024

I was looking for the best bang for my buck on Luxardo cherries, and this store is where i found the best price without compromising quality. The item also had a discount code plus free shipping. Can't beat that! The item arrived very well packaged and wonderfully promptly.

Date of experience: June 11, 2024
North Carolina
1 review
0 helpful votes
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My go-to
May 17, 2024
Updated review

I've shopped with Supermarket Italy for over 10 years. I've never had a bad experience. Their products are the best, they ship quickly and securely (even for perishable items), and their prices are super competitive. Their people make it though...their customer service team is outstanding.

Date of experience: May 7, 2024

Always amazing
July 7, 2023
Previous review

Always amazing

Date of experience: July 7, 2023
Oregon
1 review
0 helpful votes
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Slow delivery but good products
May 22, 2024

I ordered for the first time on 4/28/24. I received the order on 5/12/24. I live in Eugene, Oregon, not so far to deliver.

After my order I was informed, on 5/1/24, that one of the items was out of stock. I don't get how that could have happened because the site lists in stock and out of stock items and I was careful to ensure the item was in stock.

One of the items I received has a Use By date of Nov 2024, though all of the others are well into 2025. That's acceptable, but I question how long that item has been in stock.

I am unhappy with the total time it took to receive the order. A competitor in the same are of the country delivered in about 3 days.

The products looked very good. Carefully packed with no damage.

Date of experience: May 12, 2024
Illinois
1 review
0 helpful votes
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Great products! EXTREME packaging :/
May 7, 2024

Great selection and some great values! But when they arrived (in two boxes, though I bet they could have used one), every item was in a plastic bag, then wrapped with double plastic wrap (on top of paper and additional plastic AIRplus packets), which made sense for the glass bottles of non-alcoholic wine, but not for the cookies or the soaps. And there is cardboard packaging that is used by wine shops to ship that are perfectly safe for the task. I filled a huge garbage bag (stuffed tight) with the plastic.

Date of experience: April 23, 2024
District of Columbia
1 review
0 helpful votes
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Okay
April 7, 2024

I had an issue with two orders, one with a broken jar of marmalade, and another I was sent the wrong kind of marmalade. Both times they refunded my money, although I would have preferred a replacement item. That's my only complaint. Otherwise, it's been OK.

Date of experience: April 7, 2024
New York
1 review
0 helpful votes
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First time order
April 18, 2024

The order arrived one day earlier than expected, and everything was in perfect condition except for the fabric softener. Despite being wrapped with tape over the bottle cap, the fabric conditioner still leaked out. I would suggest using shrink wrapping to prevent any leakage during delivery.

Date of experience: April 8, 2024
New York
2 reviews
7 helpful votes
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Fast shipping, always properly packed
April 5, 2024
Updated review

Quick & easy. I am a regular online customer and love the variety. Whoever packs the boxes for shipping should receive a huge raise because no one else seems to pack items properly anymore. Much appreciated.

Date of experience: March 26, 2024

Banner shapes at bottom of screen ("Get 10% off,)...
April 27, 2022
Previous review

Banner shapes at bottom of screen ("Get 10% off,) on mobile phone block access to reading order total and other info. Can't this info go in the menu?

Date of experience: April 27, 2022

Overview

Supermarket Italy has a rating of 4.3 stars from 4,334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 1st among Grocery sites.

service
524
value
9
shipping
8
returns
5
quality
4,705

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17,184 reviews