Supermarket Italy

I like this market, items that are not readily available elsewhere. Prices are fair. Customer service via text is a bit slow and back and forth, can't always get questions answered quickly. But overall I am satisfied with the experience, i will continue to come back for those special items.

Arrived a day early. Very well packed and was very cool with ice packs still frozen. Would buy from them again. I bought a 9 pound wheel of stilton and they e-mailed me to ask if they could substitute two 4.5 pound wheels. Very considerate as they did not want to ship something other than what was described on their website.

Supermarket Italy has fantastic products and really super prices. I had a problem with an online order and I left them an email late at night. Not only did I get an early morning response but they took care of the problem before even letting me know. Awesome customer service!

Great product at a reasonable price. Not sure if I got the email confirmation and receipt by email. Tracking information upon ordering would be helpful to. Product arrived 1 day after the scheduled delivery date.

I would highly recommend supermarket Italy! Incredibly quick shipping! Items were very well packaged and secured. I will definitely be a repeat customer at supermarket Italy! There my go to guys for acacia tree honey...

I ordered Caputo 00 pizzeria flour from supermarket Italy. The price was cheaper than where I have been buying from. This flour is top notch when using it in a wood oven like mine the temperature gets to about 1000 degrees. The service is fast one day and it at my door. I wont buy anywhere else.

Absolutely love all the products I received. The online shopping was easy and delivery was fast. Great pride was taking with the items shipped as they were very well wrapped and neatly placed in the box! I'am planning on ordering a few hard to find items for gift giving. Thank you Supermarket Italy!

Customer service told me a gift card could be included. Sent the message in a separate email, per her instructions, but nothing was added. Would order food gifts for Christmas if this situation was addressed -- who wants to send a gift, then call after it's arrived to let them know it's from me.

I found Supermarket Italy while looking for a specific product from Italy which I found as well as a huge variety of imported products from various location. The website worked without any glitches up to and including the whole checkout process. Everything was delivered in a timely manner packaged very carefully. No way any one item would have broke or been damaged without the whole box being run over or something close.

These were packaged incorrectly without ice. When I contacted you and asked for advice I was told, "FedEx is working on it, you will get them this week." 8 days of non-refrigeration of the olives in shipment does not sound edible to me. Why did you not put ice in? Your customer service was no service, it was a delay tactic. I am very upset about losing money.