• SupportBuddy

SupportBuddy

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Overview

SupportBuddy has a rating of 2.6 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SupportBuddy most frequently mention credit card, phone number, and bank account problems. SupportBuddy ranks 15th among Computer Repair sites.

  • Service
    4
  • Value
    4
  • Shipping
    2
  • Returns
    2
  • Quality
    3
How would you rate SupportBuddy?
Top Positive Review

“Good experience”

mary t.
4/1/16

My experience with the SupportBuddy tech support has been great. The HP printer that was giving me some or the other kind of issue for the last three months started working absolutely fine in just one call.

Top Critical Review

“Horrible scam don't fall for the refund”

Jacob R.
4/13/17

Terrible "company"they try to get you to pay extra for services you dont need or really want i lost over 1000$ with them when they said they would refund my money and it all looked very good the numbers were there and just poof gone

Reviews (144)

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support buddy (33)
Thumbnail of user pankajf
India
1 review
0 helpful votes
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February 22nd, 2016

The Avast customer service that the reps of SupportBuddy provide is just spectacular. I never came across such a support mechanism until now. They are very quick in responding with almost zero wait time. Special thanks to the guy who assisted me with the installation of Avast Internet Security!

Service
Value
Shipping
Returns
Quality
Thumbnail of user marias172
Texas
1 review
0 helpful votes
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May 5th, 2016

Being a customer of SupportBuddy will enhance your experience in regards to seeking technical services; be it for computers, printers, antivirus or browsers. So, reach out to its technicians for an altogether enthralling experience.

Thumbnail of user albertm65
Germany
1 review
0 helpful votes
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April 5th, 2016

My experience with the tech support companies, says that none can be like SupportBuddy, when it comes to obtaining comprehensive tech support services. Its technicians are just the best and I am indeed thankful to the guy who assisted me repair the printing issue in Samsung printer.

Thumbnail of user treneel
Arizona
2 reviews
1 helpful vote
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March 28th, 2017

I don't get all the negative reviews. I love their service. It's nice to get my computer fixed and cleaned up right from my house without waiting for someone to come out or having to take it somewhere. Highly recommend this company.

Thumbnail of user marcop23
New York
1 review
2 helpful votes
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June 21st, 2016

True! I will have to say that SupportBuddy guys are the best in delivering tech support, be it computer, antivirus, web browser, operating system or any other tech oriented device. They saved my day the day for yesterday when I met with a problem wherein my computer was not working, antivirus update got failed, web browser not responding, etc.

Thumbnail of user shinj1
India
1 review
0 helpful votes
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April 3rd, 2016

The on-site HP desktop support offered by SupportBuddy is incomparable. The guy who was at my place the yesterday was too knowledgeable and helped me in not just repairing the damage caused but answered all the related queries without creating confusion.

Thumbnail of user amilib1
California
1 review
1 helpful vote
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October 30th, 2016

SupportBuddy is a great firm to avail third party tech support services. Once I availed Norton antivirus support services from the experts of SupportBuddy. As I was unable to utilize its full features, I gave a call to its techies on the toll-free number. They got my issues fixed in no time giving me the best solution. Thanks SupportBuddy for your expert assistance.

Thumbnail of user peterj122
Canada
1 review
0 helpful votes
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November 8th, 2016

For the first time since I bought Dell printer, I encountered spooler error with Windows 8.1. However, having little knowledge I opted to go for SupportBuddy technical support services. Its techies asked to take the remote access of my PC. They took only few minutes to fix the issue. Thanks SupportBuddy for your technical assistance.

Thumbnail of user zimis
Germany
1 review
2 helpful votes
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May 31st, 2016

Despite being a computer literate myself, I suggest only SupportBuddy tech support to people who have the need to rectify issues with the antivirus applications irrespective of the brand. This is because I found the companys service immediate and effective without having the customers to worry about the same.

Thumbnail of user jerym
Bulgaria
1 review
1 helpful vote
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June 13th, 2016

Having taken SupportBuddy tech support since three years, I suggest people take help only from the associates of this very Technical Services. This is because they are very prompt in assisting users within stipulated time.

Thumbnail of user zimt1
Canada
1 review
1 helpful vote
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August 8th, 2016

Excellent job by SupportBuddy techies, Hats off. While working on my Dell laptop, I come across security issues while browsing. Although I was using an antivirus but still I faced this problem. With the SupportBuddy app installed in my PC, I got instantly connected with their expert techies. Taking the remote access of my PC they diagnosed the problem and got it fixed in no time. Thanks, SupportBuddy.net.

Thumbnail of user michelc18
India
1 review
1 helpful vote
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February 9th, 2017

Being a mac user i never faced any issue. One day all of sudden my system crashed and desplaying error message. I tried many times but not get proper solution. Finally decided to call supportbuddy. They take the remote and resolved my issue. Thanks team SB

Thumbnail of user samm610
California
1 review
1 helpful vote
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May 31st, 2016

Recently, just a week back, I encountered a bug while working on my Toshiba laptop. I was not allowed to access any of the files or folders on my laptop and it was extremely urgent to give a presentation the very next day at the office. It was then that somehow I came across SupportBuddy Toshiba support number, calling upon which made my laptop work completely fine.

Thumbnail of user williamf304
California
1 review
2 helpful votes
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October 11th, 2018

I have been a customer for eleven years with Support Buddy technical support and have had excellent service. The problem is that now that each time I call them they ask for my account number like they have in the past and I am transferred to a tech. Who never responds.
Is this company out of business?

Thumbnail of user adamg80
Switzerland
1 review
1 helpful vote
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February 3rd, 2017

My computer has become absolutely slow and its buffering was driving me nuts. When contacted Supportbuddy, the representative was very friendly while instructing me the correction process and he was a true literate in technical field. The system began working as it was before and he gave me suggestions for future usage as well. Thanks and Kudos team Supportbuddy!

Thumbnail of user wamej
India
1 review
1 helpful vote
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December 29th, 2015

I was just lost, not knowing what to do with my laptop restricting me to perform anything on it. So, I am extremely thankful to the SupportBuddy associate who bared such a novice computer user like me to eradicate the error messages from my Dell laptop.

Thumbnail of user johna484
India
1 review
0 helpful votes
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March 10th, 2016

Since the last couple of months, there have been a lot of display issues in my laptop. Although I availed the help of good technicians in my locality, the problems remained unresolved. Just last week I was working on an important assignment and the display went off even though the system was on. It was then when I called up Support Buddy and they fixed the discrepancies. I am really thankful to Support Buddys efficient diagnostics and repair techniques, owing to which I can work at my system with total peace of mind!

Thumbnail of user elenas45
VC
1 review
0 helpful votes
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January 18th, 2021

Being the DBA of a business firm, I have the responsibility of securing the data stored on the server. I always relied on Kaspersky Total Security for Business for the ultimate protection. However, one day I came across an error I had never encountered before while upgrading it. Further, I found an ad recommending help from SupportBuddy. At first, I was a bit hesitant, but a big hand to the support guy who walked me through. Job well done, immensely satisfied!

Thumbnail of user karenh217
Texas
1 review
1 helpful vote
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April 26th, 2017

I have not had a negative experience. I came to them after a botched job with GeekSquad. These folks are a little hard to understand but they get the job done, in my home office, any time of day or night. They have fixed things, ported me across several computers, fixed Microsoft office and retrieved documents I was told were long gone. My experience is that they are fair and do what they say they will do. They have kept my Dell, HP and Toshiba products functioning. Though they say they don't do peripherals, they fixed my copier as well. They keep my small business running

Thumbnail of user mimsj
1 review
1 helpful vote
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February 9th, 2017

SupportBuddy techies are best techies in the world. Once I encountered an issue of drivers in my Lenovo computer. I tried it several times but failed, so I decided to connect with techies. They asked to take the remote control of my PC and got the drivers installed correctly. They also guided me for the future case.

Thumbnail of user dereka26
Germany
1 review
0 helpful votes
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January 18th, 2021

Despite of having best antivirus in my dell desktop, the software was unable to identify potential viruses and malwares. Apart from this my PC performance was decreasing day by day. Seeing this I gave a call on *******633, SupportBuddy toll-free number. It techies are brilliant, they diagnosed and repaired my PC and eventually everything was working perfect. Hats Off for SupportBuddy Techies

Thumbnail of user willsonh
1 review
0 helpful votes
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December 30th, 2015

The online computer help offered by the technicians of SupportBuddy is so instant and apt that you will love the experience. They are too knowledgeable and provide just the right kind of assistance depending upon the problem encountered in computers irrespective of the brand.

Thumbnail of user ashleys93
India
2 reviews
10 helpful votes
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July 23rd, 2015

I had to get help uninstalling Microsoft 365 from the computer I had bought recently, and installing Microsoft Office. I decided to purchase the same from SupportBuddy but the program would not install correctly. Thereby, its technician did a great job discovering the glitch and repairing my computer in short span of time. I am really obliged to the man who assisted me. Feeling happy!

Thumbnail of user jeanj25
Georgia
1 review
1 helpful vote
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April 1st, 2016

I was unable to upgrade the Windows 7 to Windows version 10 on my Toshiba laptop. It was then that one of my friends suggested approaching SupportBuddy for the purpose. And to my surprise the guy assisted me and got the work done in just a few minutes.

Thumbnail of user davidj230
Montana
1 review
0 helpful votes
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December 7th, 2016

They fixed Firefox browser issues in no time. I encountered errors while loading the web pages. I checked my internet connection, router and even troubleshoot the problem, but was unsuccessful in resolving the issues. I had Buddy app installed in my PC which connected me to SupportBuddy techies instantly. They resolved the issues by taking the remote access of my PC within seconds.

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From the business

SupportBuddy offers expert technical support for your PC, its Windows OS, software, and peripherals. Call us to get instant help.

Company Representative

Thumbnail of user supportb1
support B.

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