Overview
Support Pets has a rating of 4.7 stars from 12,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
The process was thorough yet prompt and easy to provide the necessary information to allow the physician to certify my need for an emotional support animal.
Thank You
The service has been very efficient. I show the certificate and other things received to my dog and he is happy too.
I have received more than expected.
We appreciate your opinion and we're glad that our product met your expectations! Thanks for trusting and choosing us!
The Support Pets team was very helpful and proactive. Easy to contact and quick responses, I was pleasantly surprised about how smooth and quick everything happened. Thank you.
We are glad that you have a great experience with our services. Thank you for being so supportive!
Support pets website advertises ESA as having the benefits of a PSD. ESA DOES NOT allow you to travel or live with pets, only PSD dogs. Support pets will not tell you this until after you waste your money on ESA, then they will email you a graph stating the ESA vs PSD difference and try and upsell you. AFTER you fall for PSD upsell, they will tell you you need to have your dog tested in person. Again very misleading. Support pets market is targeted 100% to take advantage of disabled individuals and they should be ashamed of themselves.
It was nonstressfull, easy step by step instructions, I work at a shelter alot of people are required to come get an esa a pet. I feel so much better when my esa dog is with me
We're glad that you enjoy our services, and your trust is highly appreciated. Thank you so much for believing in us!
All your emails went to my spam account and I did receive the paperwork in the snail mail but it was all incorrect. I'm waiting to hear back from your customer support to get it all corrected.
We sincerely apologize for the inconvenience this caused. At Support Pets, we are always trying to improve our service to better serve our loving pet parents; therefore, your feedback is greatly appreciated.
The support through "Support Pets" was such a great experience... I got everything I needed and the paperwork came fast.
It was fast and easy to get my ESA documents. This allows me and my pets to stay together at all times. Wonderful and lightening fast transaction!
We're glad you have a great experience with our services, and we look forward to a longer partnership with you.
I like that you are helping people with getting this pets certified but you need to come down on the prices a little out make a program that will help disadvantage people with pets.
We're glad to know you enjoyed our services! Thanks for trusting and choosing us!
Very well they replied on time. I needed this for my sweet dog she is well behaved and I'm happy to have her and this emotional support pet documents for her.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
My family and I been able to move into a new home thanks to this site and superb doctors. Having anxiety is not easy and feeling secured with my pet is amazing. Thanks again!
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always. It is wonderful to hear you are enjoying life with your support pet by your side!
I utilized Support Pets to get my 2 cats certified. The process was simple and easy, and Support Pets was prompt in sending me the appropriate paperwork. I would recommend them for these services!
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
The overall application process was very simple. Support Pets was able to provide all the info needed, making the entire process extremely fast and simple. I should have done this sooner
We are happy to hear you found the application process with Support Pets simple. Thank you for trusting our services.
My experience was awesome, it was fast and easy with no anxiety.
Much appreciate your assistance and understanding for people with mental health issues.
We are so happy to hear that Support Pets could be of great service to you. It is always our pleasure, thank you for your trust!
I had experience with my dog that new what my medical problem was and she will go get help because be I have no feeling knowing that my sugar drop and need help
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Wondering why the documents are only valid for one year after the date. Do we have sign up every year for this. Or does it carry over from year to year.
Hi there! A member of our team has been in contact with you concerning this matter. Thank you so much for your feedback.
Very easy to get my boys certified. Quick and informative responses to all my questions. Great customer service!
We're glad to hear you found our process smooth sailing! Thank you for trusting our company for your ESA needs.
I am very happy, thanks to support pets I can be calm without worries with my pet. 100% recommended.
I was contacted via email and everyone was Professional. You guys went above and beyond my expectations. I'm truly grateful. Thank You
At Support Pets, professionalism is our backbone. We're here to ensure you and your furry friend receive the utmost care and support throughout your ESA journey. Thank you for your trust.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey there! At Support Pets, one of our main goals is to make the process simple and easy for loving pet parents to register their furry angels. Thank you for choosing Support Pets for your ESA needs.