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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,509
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,296 reviews
How would you rate Support Pets?
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Pennsylvania
1 review
0 helpful votes
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Convenient Service
March 1, 2024

Support Pets is an amazing resource to gain insight on registering your pet as an ESA or Service animal. The additional clothing & accessories are a bonus to the service!

Date of experience: March 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Delighted to hear you found our service convenient! Your satisfaction is our priority.

Michigan
1 review
0 helpful votes
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Excellent service.
June 13, 2024

Quick response to getting me the necessary Support Pets paperwork. I really appreciated the assistance I received. Thank you.

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

We're glad that you have excellent service with our services, and we are looking forward to a longer partnership with you.

South Carolina
1 review
0 helpful votes
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Quick and easy
June 13, 2024

My dog was Doctor approved very quickly and the package with card, tag and info arrived the same week.

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

Your time is valuable to us which is why we aim to provide a fast and easy application process for our valued customers.

South Carolina
1 review
0 helpful votes
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Name on document is not correct
June 13, 2024

Dogs name is Dixie and it came with a very convoluted, incorrect name. Can provide a picture if helpful

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

Please contact our Customer Service team for any assistance that you need. Thank you for the positive rating on our website.

Texas
1 review
0 helpful votes
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Support
June 16, 2024

Quick and simple… I am pleased with the experience. I will recommend the company to my friends with pets

Date of experience: June 6, 2024
Illinois
1 review
0 helpful votes
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Tabby
August 31, 2022

I received my certificate and other info and such, I did however told you that I had to give Ontario back because I could no longer take care of it due to my accident and operation, I need to ask you what do I now with these things you sent me since I no longer have Ontario?

Date of experience: August 1, 2022
Eva H. Support Pets Rep
over a year old

Hi there! A member of our team has been in touch with you concerning this matter. Thank you.

Virginia
1 review
0 helpful votes
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Support pets Is a Great Choice
July 7, 2022

It was quick and easy, Reliable and transparent. I walked into Walmart with my diamond with Confidence and Assurance that she could be right there with Me. Thank you Support Pets

Date of experience: July 7, 2022
Vinnie M. Support Pets Rep
over a year old

We're glad that you enjoyed our services! Thanks for trusting and choosing us!

Arizona
1 review
0 helpful votes
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Fast service
May 13, 2024

I needed an esa for my dog immediately and I got mine within a day of ordering it super happy about this

Date of experience: May 3, 2024
Florida
1 review
0 helpful votes
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I received my package
March 1, 2024

I received a package, but the first package didn't arrive, but I'm satisfied that I got everything that I got and the harness that I did have to call in and tell him I blocked because I didn't come for some reason.

Date of experience: March 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Colorado
2 reviews
0 helpful votes
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Quick, fast, efficient.
June 13, 2024

I am very pleased with the process. My apartment complex accepted the documents and my cats are now able to stay with me.

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thank you for sharing your experience! We're delighted to hear that our service met your expectations.

New York
1 review
0 helpful votes
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Easy Peasy!
June 13, 2024

Answered a few questions about why needed my dog certified as an ESA and a few days later, I had my certification. Simple.

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

An easy application process is what we aim to achieve for our valued customers, thank you for your trust.

Texas
1 review
0 helpful votes
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Got the tag and certificate
April 12, 2024

It was really simple not complicated like the rest of them the only thing I wish would of been done unless I messed up was to get 2 collar tags I got only one for two dogs

Date of experience: April 2, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that our application process didn't inconvenience you, thank you for trusting Support Pets for your ESA needs.

Wisconsin
2 reviews
0 helpful votes
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Awesome!
November 1, 2023

Quick and easy. Now I am able to take my babies wherever I go and not worry about them. They are a huge help for me and support pets made it even easier for me to have them with me.

Date of experience: November 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Kentucky
1 review
0 helpful votes
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Because of you I won't have to give up my dog
January 1, 2024

This has been a great experience because I now can have the company on the very one thing that can help keep me calm and keep me focused and maintain a healthy life style

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Washington
1 review
0 helpful votes
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It's great!
January 2, 2024

Since we've registered them, we can move without question, we can live without worry about being caught with pets, and we can enjoy the life they help us lead. Thank you!

Date of experience: January 2, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you have great experience with our services, thank you for trusting our company with your ESA needs.

Florida
1 review
0 helpful votes
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Ayuda en el justo momento
August 11, 2024

Fue muy rápido y les agradezco mucho x ayudarme, me ayudaron mucho con respecto a la ley, pues tenía q pagar mucho dinero x la renta y ya eh tenido la experiencia de hospedarme en hoteles y no tengo problema de ver si me la aceptan.
Muchas gracias, les eh hablado a muchas personas sobre ustedes, xq hay muchas personas que no saben.

Date of experience: August 1, 2024
Marcelino D. Support Pets Rep
9 months ago

Hola Gisell,
Estamos encantados de servirle y agradecidos por elegir a Support Pets. Nos esforzamos por ofrecer un servicio excepcional y nos alegra saber que su experiencia ha sido positiva.

Michigan
1 review
0 helpful votes
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It was helpful
April 9, 2024

I received the approval in a timely manner. I gave my letter to my leasing office and it was accepted. I was concerned that it wouldn't be, but ot did.

Date of experience: March 30, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you chose our company for your ESA needs, thank you for sharing your experience with us. Your feedback is greatly appreciated!

Tennessee
1 review
0 helpful votes
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Happy pet owner
November 28, 2023

Filled out my interview and reviewed the material. The Dr was fast in processing my paperwork. It did take a week to receive the documents, but worth it

Date of experience: November 28, 2023
Mary Ann G. Support Pets Rep
over a year old

We're glad that you are satisfied with our services, thank you for making us part of your ESA needs.

Arizona
1 review
0 helpful votes
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Redsponses
April 13, 2024

Took from Jan til late March to receive my documents apparrently still a mess as I'm getting text messages to get esa someplace there is no communication in your areas of tesponse

Date of experience: April 3, 2024
Colorado
1 review
0 helpful votes
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Best option
June 12, 2024

So easy and affordable. Love that I can keep my 2 dogs with me and don't have to worry about not be able to have my babies.

Date of experience: June 2, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thank you for your trust, we're glad you chose Support Pets for your ESA needs.