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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I've been researching on how to get my dog as an ESA as she truly is my stress reliever! I came across this on Google and so glad I did! I got my dog certified in just 24 hrs. Thank you!
Super quick, just what I needed! 😊 I'm so glad I chose to do this through you guys!
Hi Ashley!
We're so happy to hear you had a quick and positive experience! Thank you for trusting us, and we appreciate your friend's referral. If you ever need anything, we're always here to help!
It was quick to get the papers and that helped me out all. So for that I appreciate yall so much and so I just wanted to thank you
Support pets to allow me to easily obtain my ESA animal license and also provided me with more training to better my experience
Hello Laura!
We're so glad to hear that the process was easy for you! Having the right support and resources can make all the difference. If you ever need anything, we're here to help!
Super fast and easy and affordable, I can't wait ti take my dog Odin everywhere, I've been training him since I got him 4 years ago and he is the best!
Hi Jennifer!
That sounds amazing! It’s great to hear that the process was fast, easy, and affordable for you. Odin is lucky to have such a dedicated owner, and it’s wonderful that you’ve been training him since day one. Wishing you both the best on all your adventures together!
I swear this helps you in your time of need. It's so formal and written professional. It really helps to bypass pet deposits. I will always use them.
Hello Deirdre!
We’re so glad to hear that Support Pets has been helpful for you! Providing professional and reliable documentation is our priority, and we appreciate your trust in us. If you ever need assistance with covering your second dog or have questions about renewal options, feel free to reach out—we’re happy to help!
Was able to get my pet certified in a timely matter. Very informative and great with communication.
Hi Elba!
We're glad to hear that the process was quick and informative for you! Thank you for trusting us based on your family’s recommendation. If you ever need anything, we’re here to help!
My experience using support pets was overall amazing, they were very quick to give me my documents!
Hi Jasmine!
We're so happy to hear you had an amazing experience! Providing fast and reliable service is our priority. Thank you for choosing us, and if you ever need anything, we're here to help!
So far so good. Can't wait to be able to take my puppy with me everywhere.
Hi Harry!
We're glad to hear you're feeling relieved! Having your support pet by your side can make such a difference. If you ever need anything, we're here to help!
I enjoyed the ease of completing this process online without the invasive questioning in regards to why this is so important to me. I look forward to continuing with supportpets annually!
Thank you so much for helping me and my precious Dog Teddy. This means a lot, too be able to be with my fur baby. Means the work to us.My heart goes to all of you who do this for us.
Hello Irma!
We're so touched by your kind words! It means so much to us to know that we could help keep you and Teddy together. Pets bring so much love and comfort, and we're honored to be part of your journey. If you ever need anything, we're always here for you! Wishing you and Teddy all the best in your new home!
Hello Cody!
We're so glad to hear you received your documents so quickly! Providing fast and efficient service is our goal. If you ever need anything else, we're here to help!
Loving and confront with my dog milo. MILO give me confront from being around people.
Hi there Jason!
It’s wonderful to hear that Milo brings you comfort and support! Pets have such a special way of helping us feel at ease. Wishing you and Milo many happy moments together!
Thank you for the speedy response and support
Our family is beyond grateful and happy to have our new puppy home and be w us all the time
Hello Teodora!
We're so happy to hear that your family and your new puppy are together where they belong! Thank you for your kind words—we’re always here to provide the support you need. Wishing you and your pup lots of love and happiness!
Hi David!
We're glad to hear that our service has been helpful for your housing and daily life! Having your pet with you where you need them most is so important. If you ever need anything, we're here to help!
I am still waiting to receive my Official ESA ID Card in the mail. Do you have any idea when I can expect to receive this as we will be traveling at the end of this month. Thank you.
Hi Colleen!
We appreciate your continued trust in us since 2022! Your Official ESA ID Card typically takes up to 6 weeks to arrive by mail. If you need an update on your order status, we recommend reaching out to our support team, and they’ll be happy to assist you. Safe travels, and let us know if we can help with anything else!
Support Pets made it very simple to submit information and I received my documents in less than 24 hours. Great and easy process.
Hi there Tyan!
We're so glad to hear that the process was simple and fast for you! Getting your documents quickly is always a plus. Thank you for choosing us, and if you ever need anything, we're here to help!
Hello Dilia!
We're so glad you found the process easy and well-explained! Providing a smooth experience is our goal. If you ever need anything, we're here to help!
I have had issues renewing my membership. It looked like they tried to auto-renew and it declined. Possibly due to an expiration date. I used a different card this time. I meet with my Landlord on the 15th. It's hard because there is no phone number to contact ESA, but they have been emailing. Thank you so much! Lori & Kya.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ellie,
Our pleasure! We appreciate your trust and will continue striving to provide reliable service whenever you need us.