Overview
Support Pets has a rating of 4.7 stars from 12,551 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
Very thorough questionnaire and fast speed delivering the certificates after completion of the required paperwork.
I couldn't download my documents - I called support and they helped me with everything needed. Excellent service. Thank you!
Hi Betzabe,
Thank you for your support! We’re so glad you’re happy with our service.
It was a quick and smooth process. Very happy with the official documents and easy request forms.
Hello Madison,
We’re grateful for your kind review! Thank you for your trust, and have an amazing day!
It was a quick and smooth process but I wish we could login to our accounts to see our file status and information without having to submit form changes.
So far so good fast and hopefully reliable as to use of this certificate
Hello Karen,
We’re so happy to hear you had a wonderful experience! Thank you for sharing your kind words, and have a fantastic day!
The service was in constant contact until I had everything I needed, great service!
Hi Beverly,
We’re so grateful for your positive feedback! It’s wonderful to hear that we made a positive impact. If you ever need anything else, feel free to reach out. Have a fantastic day ahead!
I have been able to relax knowing my pup is able to go with me wherever I go.
Hello Lori,
Thank you for sharing your experience! We’re so happy to know you had a great time with us. Have a fantastic day!
I wanted to find a way to keep my pets with me when I go out or when I go out of town.
Hi Rakeshia,
Thank you for your trust and support! Your feedback keeps us motivated every day. Have an amazing day!
This was such an easy experience and I am super grateful. Thank you so much. I have already recommended you to several friends.
Hello Patricia,
Thanks for sharing your experience! We’re always here to help.
I love support pets the best out there my dog is my happiness and can be with me all the time thank you
Hello Darnell,
Thank you for such encouraging feedback! It’s customers like you who make our work so fulfilling. Have an awesome day!
At this point too many choices, I don't how much money I spent!
Hello Helene,
Your feedback truly means a lot to us! Thank you for your support, and have a wonderful day ahead!
Easy and super fast to use and apply for the emotional support status
Hi David,
Your words mean the world to us! Thank you for your support, and have a great day ahead!
Very user friendly. Not much more to elaborate on. Easy to navigate website.
Hi there,
Thank you for your trust and support! Your positive words mean so much to us. Have a lovely day!
They move fast I totally recommend to get your paper works go get your service animal
Hello Shanna,
Your feedback means everything to us! Thank you for your support, and have a fantastic day!
I have a dog and a cat. The cat was supposed to be free but I never received anything for my cat.
Hello Kimberly,
Thank you for bringing this to our attention! We apologize for any confusion regarding your cat's ESA letter. If the cat was supposed to be included for free, we definitely want to resolve this for you.
Please reach out to our customer support team at info@supportpets.com or use the chat option on our website, and we'll make sure to address this issue promptly and get the necessary documents sent over to you. We appreciate your patience!
I needed a certificate in less than 24 h and SUPPORT PETS was able to do it! Great service in very simple steps.
Hello there! Thank you for sharing your experience!
We’re thrilled to hear that the process was simple and practical for you and that we could meet your needs so quickly. If you ever need further assistance, don’t hesitate to reach out—we’re here to help!
Thanks for trusting and chosing us!
This was an amazing thing that I've been really needing and wanting to do. It was simple and their were no issues.
Hello Maniajah,
Knowing we’ve made a difference for you makes it all worthwhile. Thank you, and have an amazing day
Fast service and very informative about the protocols and procedures.
Hi Devona,
Thank you so much for taking the time to share your experience! Your feedback means the world to us. Have a great day!
Very satisfied with the help getting my dog to be my support dog
Hi Theresa,
We’re so grateful for your thoughtful review! Your trust means so much to us. Have a wonderful day!
We shall see waiting to get vest to take him to my favorite stores and just see how it all works
Hi Tracy,
Thank you for taking the time to share your experience! Your trust means so much to us. Have a great day!
My pets name was misspelled on the ESA documents. I have reached out to get it corrected. I am eagerly awaiting my Pet vest so that he can travel with me.
Hi Brigit,
It’s amazing to hear you had such a great experience with Support Pets. We’re here to help whenever you need us. Enjoy your day.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Andrew,
Knowing you’re satisfied with our services makes all our hard work worthwhile. Thank you!