Overview
Support Pets has a rating of 4.7 stars from 11,619 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
It was very simple to sign up and receive the documents. I am so thankful for the holiday promotion that was offered!
Service is always good and expedient. I feel so much better when I'm able to take my dogs with me to stores and while traveling. Thank goodness for SUPPORT PETS
Service is always good and expedient. I feel so much better when I'm able to take my dogs with me to stores and while traveling. Thank goodness for SUPPORT PETS
The process was very informative and let me know if a bunch of benefits that I didn't realize ESA offered.
Hi Sailey!
That’s great to hear! We’re glad the process helped you learn more about the benefits of having an ESA. Big thanks to your friend for the referral—if you ever need anything, we’re here to support you!
People friendly experience, awesome program getting the necessary information with simple and easy application for ESP Doctor evaluation approval.
Hello Rudy!
Thank you for sharing your journey. We're so glad the experience felt stress-free and that Midnight is on this path with you. It’s great to hear the process was clear and reassuring. We're here to support you both every step of the way.
I received my documents in my email however I did not receive my deluxe order including vest etc. that I paid for. So far it hasn't even been acknowledged by you.
Hi Vonda,
We apologize for the inconvenience you've experienced with your deluxe order. Since we don't have access to specific order details here, we recommend reaching out directly to our customer support team for assistance. They can provide updates on your order status and address any concerns you may have.
You can contact them via:
Email: support@supportpets.com
Live Chat: Available on our website at www.supportpets.com
Please provide your order number and any relevant details when contacting them to expedite the process. We appreciate your patience and are committed to resolving this issue promptly.
Planning on moving soon, so this is going to come in clutch very easy no BS straight to the point
Hello Stephen,
Our pleasure! Helping you achieve your goals is what we strive for.
Every question was straight forward and will help me take my ESA buddy everywhere I need to ensure I'll feel safe and less anxious.
Hello Denecia,
We're so glad to hear your positive feedback. It’s our pleasure to make your journey with us seamless.
Very easy to follow and get the assistance I need. The information or tips were nice to know as well
Hello Pamela,
Thank you for your wonderful review! We’re so pleased to hear that you’re happy with our service. Let us know if you need anything. Have a great day!
Support Pets was reasonably quick and informative. They are also able to process extra paperwork my landlord requires, so that is very helpful!
Hello Ellie,
We appreciate your thoughtful feedback! It's great to know that you were pleased with our service. If you need any help, feel free to reach out. Wishing you a fantastic day ahead!
Supports pets is a great foundation especially for people with mental illnesses, no matter what kind they are.
Hi ShyAnne,
Thank you for your kind review! We are so glad to hear that you had a positive experience. If you need any further assistance, we’re always happy to help. Have a wonderful day!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Noni,
Thank you so much for your positive feedback! We at Support Pets are thrilled to hear you had a great experience. If you need anything further, we’re always here to assist. Have a wonderful day!