business logo of Support Pets

Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,509
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,300 reviews
How would you rate Support Pets?
grey star
grey star
grey star
grey star
grey star
Washington
1 review
0 helpful votes
Follow Alex G.
Unfollow Alex G.
Send Message
Share Review
Report Review

It's great!
January 2, 2024

Since we've registered them, we can move without question, we can live without worry about being caught with pets, and we can enjoy the life they help us lead. Thank you!

Date of experience: January 2, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you have great experience with our services, thank you for trusting our company with your ESA needs.

Florida
1 review
0 helpful votes
Follow Gisell C.
Unfollow Gisell C.
Send Message
Share Review
Report Review

Ayuda en el justo momento
August 11, 2024

Fue muy rápido y les agradezco mucho x ayudarme, me ayudaron mucho con respecto a la ley, pues tenía q pagar mucho dinero x la renta y ya eh tenido la experiencia de hospedarme en hoteles y no tengo problema de ver si me la aceptan.
Muchas gracias, les eh hablado a muchas personas sobre ustedes, xq hay muchas personas que no saben.

Date of experience: August 1, 2024
Marcelino D. Support Pets Rep
9 months ago

Hola Gisell,
Estamos encantados de servirle y agradecidos por elegir a Support Pets. Nos esforzamos por ofrecer un servicio excepcional y nos alegra saber que su experiencia ha sido positiva.

Michigan
1 review
0 helpful votes
Follow Robyn C.
Unfollow Robyn C.
Send Message
Share Review
Report Review

It was helpful
April 9, 2024

I received the approval in a timely manner. I gave my letter to my leasing office and it was accepted. I was concerned that it wouldn't be, but ot did.

Date of experience: March 30, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you chose our company for your ESA needs, thank you for sharing your experience with us. Your feedback is greatly appreciated!

Tennessee
1 review
0 helpful votes
Follow Tamara K.
Unfollow Tamara K.
Send Message
Share Review
Report Review

Happy pet owner
November 28, 2023

Filled out my interview and reviewed the material. The Dr was fast in processing my paperwork. It did take a week to receive the documents, but worth it

Date of experience: November 28, 2023
Mary Ann G. Support Pets Rep
over a year old

We're glad that you are satisfied with our services, thank you for making us part of your ESA needs.

Arizona
1 review
0 helpful votes
Follow barbara M.
Unfollow barbara M.
Send Message
Share Review
Report Review

Redsponses
April 13, 2024

Took from Jan til late March to receive my documents apparrently still a mess as I'm getting text messages to get esa someplace there is no communication in your areas of tesponse

Date of experience: April 3, 2024
Colorado
1 review
0 helpful votes
Follow Sidney E.
Unfollow Sidney E.
Send Message
Share Review
Report Review

Best option
June 12, 2024

So easy and affordable. Love that I can keep my 2 dogs with me and don't have to worry about not be able to have my babies.

Date of experience: June 2, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thank you for your trust, we're glad you chose Support Pets for your ESA needs.

Michigan
1 review
0 helpful votes
Follow Renae L.
Unfollow Renae L.
Send Message
Share Review
Report Review

Support Animal Certification
August 1, 2022

The process was thorough yet prompt and easy to provide the necessary information to allow the physician to certify my need for an emotional support animal.
Thank You

Date of experience: August 1, 2022
Eva H. Support Pets Rep
over a year old

Hey there! At Support Pets, one of our main goals is to make the process simple and easy for loving pet parents to register their furry angels. Thank you for choosing Support Pets for your ESA needs.

Florida
1 review
0 helpful votes
Follow Ludmyla Q.
Unfollow Ludmyla Q.
Send Message
Share Review
Report Review

Very happy
August 4, 2022

The service has been very efficient. I show the certificate and other things received to my dog and he is happy too.
I have received more than expected.

Date of experience: August 4, 2022
Vinnie M. Support Pets Rep
over a year old

We appreciate your opinion and we're glad that our product met your expectations! Thanks for trusting and choosing us!

Virginia
1 review
0 helpful votes
Follow Angelina S.
Unfollow Angelina S.
Send Message
Share Review
Report Review

Great experience
October 1, 2023

The Support Pets team was very helpful and proactive. Easy to contact and quick responses, I was pleasantly surprised about how smooth and quick everything happened. Thank you.

Date of experience: October 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

New Jersey
1 review
4 helpful votes
Follow D C.
Unfollow D C.
Send Message
Share Review
Report Review

SCAM Company
March 6, 2023

Support pets website advertises ESA as having the benefits of a PSD. ESA DOES NOT allow you to travel or live with pets, only PSD dogs. Support pets will not tell you this until after you waste your money on ESA, then they will email you a graph stating the ESA vs PSD difference and try and upsell you. AFTER you fall for PSD upsell, they will tell you you need to have your dog tested in person. Again very misleading. Support pets market is targeted 100% to take advantage of disabled individuals and they should be ashamed of themselves.

Date of experience: February 4, 2023
Oklahoma
1 review
0 helpful votes
Follow Laura A.
Unfollow Laura A.
Send Message
Share Review
Report Review

It was an easy process
December 5, 2022

It was nonstressfull, easy step by step instructions, I work at a shelter alot of people are required to come get an esa a pet. I feel so much better when my esa dog is with me

Date of experience: December 5, 2022
Mary Ann G. Support Pets Rep
over a year old

We're glad that you enjoy our services, and your trust is highly appreciated. Thank you so much for believing in us!

Missouri
1 review
1 helpful vote
Follow Tammy Y.
Unfollow Tammy Y.
Send Message
Share Review
Report Review

All your emails went to my spam account and I did receive the paperwork in the snail mail but it was all incorrect. I'm waiting to hear back from your customer support to get it all corrected.

Date of experience: July 7, 2022
Eva H. Support Pets Rep
over a year old

We sincerely apologize for the inconvenience this caused. At Support Pets, we are always trying to improve our service to better serve our loving pet parents; therefore, your feedback is greatly appreciated.

North Carolina
1 review
0 helpful votes
Follow Justin B.
Unfollow Justin B.
Send Message
Share Review
Report Review

Fantastic support and product
June 10, 2024

The support through "Support Pets" was such a great experience... I got everything I needed and the paperwork came fast.

Date of experience: May 31, 2024
California
1 review
0 helpful votes
Follow Charlotte M.
Unfollow Charlotte M.
Send Message
Share Review
Report Review

Great service!
June 14, 2024

It was fast and easy to get my ESA documents. This allows me and my pets to stay together at all times. Wonderful and lightening fast transaction!

Date of experience: June 4, 2024
Mary Ann G. Support Pets Rep
11 months ago

We're glad you have a great experience with our services, and we look forward to a longer partnership with you.

Texas
1 review
0 helpful votes
Follow Kamile M.
Unfollow Kamile M.
Send Message
Share Review
Report Review

I like that you are helping people with getting this pets certified but you need to come down on the prices a little out make a program that will help disadvantage people with pets.

Date of experience: July 8, 2022
Vinnie M. Support Pets Rep
over a year old

We're glad to know you enjoyed our services! Thanks for trusting and choosing us!

Florida
1 review
0 helpful votes
Follow Jamie S.
Unfollow Jamie S.
Send Message
Share Review
Report Review

Thank you so much for your help and support.
November 1, 2023

Very well they replied on time. I needed this for my sweet dog she is well behaved and I'm happy to have her and this emotional support pet documents for her.

Date of experience: November 1, 2023
Mary Ann G. Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.

Georgia
1 review
0 helpful votes
Follow Travis T.
Unfollow Travis T.
Send Message
Share Review
Report Review

This is such a blessing!
June 11, 2022

My family and I been able to move into a new home thanks to this site and superb doctors. Having anxiety is not easy and feeling secured with my pet is amazing. Thanks again!

Date of experience: June 11, 2022
Letti C. Support Pets Rep
over a year old

Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always. It is wonderful to hear you are enjoying life with your support pet by your side!

New York
1 review
0 helpful votes
Follow Jen F.
Unfollow Jen F.
Send Message
Share Review
Report Review

Quick and Easy!
October 17, 2023

I utilized Support Pets to get my 2 cats certified. The process was simple and easy, and Support Pets was prompt in sending me the appropriate paperwork. I would recommend them for these services!

Date of experience: October 17, 2023
Mary Ann G. Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.

Virginia
1 review
0 helpful votes
Follow Jordan J.
Unfollow Jordan J.
Send Message
Share Review
Report Review

Simple
December 1, 2022

The overall application process was very simple. Support Pets was able to provide all the info needed, making the entire process extremely fast and simple. I should have done this sooner

Date of experience: December 1, 2022
Mary Ann G. Support Pets Rep
over a year old

We are happy to hear you found the application process with Support Pets simple. Thank you for trusting our services.

Nebraska
2 reviews
0 helpful votes
Follow Raea V.
Unfollow Raea V.
Send Message
Share Review
Report Review

Great experience
December 1, 2022

My experience was awesome, it was fast and easy with no anxiety.
Much appreciate your assistance and understanding for people with mental health issues.

Date of experience: December 1, 2022
Mary Ann G. Support Pets Rep
over a year old

We are so happy to hear that Support Pets could be of great service to you. It is always our pleasure, thank you for your trust!