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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,509
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,300 reviews
How would you rate Support Pets?
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North Carolina
1 review
0 helpful votes
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Great!
July 1, 2023

Fast! I was not expecting to get the hell with customer service like I did but they where amazing and they were super fast. I was worried about a scam of course but everything was legit

Date of experience: July 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.

Georgia
1 review
0 helpful votes
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Fast and quality of service
July 21, 2024

Very easy and explained in detail. The expeditions was good.

Date of experience: July 11, 2024
Mississippi
1 review
0 helpful votes
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Great
December 4, 2022

I'm not sure what you need for me to say. I needed this confirmation to help me take my dog with me when traveling. Hope the letters help. I plan to travel during the holidays. Thanks!

Date of experience: December 4, 2022
Mary Ann G. Support Pets Rep
over a year old

Thank you! We're happy to know that you have great experience with our services, thank you for trusting our company.

Washington
1 review
0 helpful votes
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Amazing
December 1, 2023

It's amazing having my little girl with me at all times and it's really helping with my anxiety and it helps with my moving process because I don't have to worry if she's allowed with me or not

Date of experience: December 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We truly appreciate your kind words about our customer service. Your satisfaction is important to us, and we're here to assist you with any questions or concerns that you may have. We are looking forward to a longer partnership with you.

Michigan
5 reviews
0 helpful votes
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The process was quick and simple. We were pleased with the quality of our pet's 'vest' and the documents were very professional.

Date of experience: June 4, 2024
Mary Ann G. Support Pets Rep
11 months ago

It's wonderful to hear how much our service means to you! Thank you for trusting our company for your ESA needs.

Arizona
2 reviews
0 helpful votes
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Life Saver
May 21, 2022

Getting my pet approved was very easy and I received my letter very quickly! I would definitely recommend Support Pets and will always use them when needed!

Date of experience: May 21, 2022
Letti C. Support Pets Rep
over a year old

Thank you for such a kind and thoughtful review of our company. We greatly appreciate it! ♥

Arizona
1 review
0 helpful votes
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Was a great experience with no issues applied answered a questionnaire and received my letter with in a day or so.

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

Easy and stress-free registration for loving pet parents is our goal. Thank you for your trust!

Florida
1 review
0 helpful votes
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Great
June 13, 2024

Fast, efficient, and reliable. As soon as i contacted support pets they were fast to respond and give good customer service

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

We're glad of your great experience with our services, and we hope our partnership can last for years.

New Jersey
1 review
0 helpful votes
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It's wonderful that I can take Shady with me everywhere
June 13, 2024
Updated review

Best experience I ever had with my dog. We had the best time on vacation since I can take her everywhere

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.


Your great
April 20, 2024
Previous review

Your great

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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Simple and affordable ESA
June 13, 2024

We were moving to another city and I needed to get my pets paperwork updated. They were fast, simple and affordable

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

Our company is committed to providing simple and affordable ESA services to help you and your furry friend thrive together. Thank you for trusting our company for your ESA needs.

Maryland
1 review
0 helpful votes
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I have been with support pets for 3 years. I love the fast service and the accuracy in the letters regarding my pets. This really helps me since I live in an apt

Date of experience: August 16, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for your loyalty to us! We are glad you stayed with us for years and look forward to a longer partnership with you!

North Carolina
4 reviews
0 helpful votes
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Vest issues
September 11, 2022

Service is very good and easy, but the vest is very stiff and spins around. I ordered a couple vests off Amazon that are softer and have a strap through the front legs.

Date of experience: September 11, 2022
Kyra A. Support Pets Rep
over a year old

We’re always working hard for your experience to be smooth and easy! Thank you so much!

Idaho
1 review
0 helpful votes
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Getting my cat registered
June 12, 2022

I found the site very easy to follow and got results very quickly! They were also very quick at following up to make sure i had everything i needed. 10/10

Date of experience: June 12, 2022
Letti C. Support Pets Rep
over a year old

Thank you for choosing to register your sweet cat as an ESA with our company. We appreciate your positive feedback!

Connecticut
1 review
0 helpful votes
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Happy
January 15, 2023

Always there to help when needed and quick and courteous to resolve any issue. Have made many recommendations, you are the best.thank you. Always a pleasure to do business with.

Date of experience: January 15, 2023
Mary Ann G. Support Pets Rep
over a year old

We are so happy to hear that Support Pets could be of great service to you, thank you for trusting our company with your ESA needs.

Idaho
1 review
0 helpful votes
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RELIEF
May 9, 2024

Having the documents I need to take my ESA animal gives me so much relief! In addition, the new freedom we have. Great adventures ahead stress free!

Date of experience: April 29, 2024
Marcelino D. Support Pets Rep
12 months ago

Hello Sarah,
That's fantastic to hear! 😊 We're thrilled that you and your ESA are experiencing such relief and newfound freedom together. Here's to many more stress-free adventures ahead!
Have a nice day.

Spain
1 review
0 helpful votes
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Appreciate ir
April 26, 2023

It was easy. Thank you! Since I have my vest, my dog can join me when going for groceries and events. I am happy, but I am wondering how to operate to become Daisy, a Psiqioatric Support Dog now

Date of experience: April 26, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

New Hampshire
2 reviews
2 helpful votes
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Easy and professional
August 6, 2022

It was an easy and straightforward process and I am very please with the professionalism of both the Documents and customer service received. I would certainly recommend this service.
Thanks!

Date of experience: August 6, 2022
Eva H. Support Pets Rep
over a year old

Hi there! Thank you for choosing Support Pets to register your furry loved one as an ESA. We are happy to hear you found the application process user-friendly, easy to understand, and affordable. We offer a legitimate service at Support Pets because we only use real licensed doctors to review your ESA request. Your documentation will contain the license number of the doctor who reviewed and approved your ESA request. Thank you for taking the time to share your feedback with us – it’s always appreciated.

South Dakota
1 review
0 helpful votes
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ESA Documents
August 21, 2023

I got two documents for my two ESAs. I was able to move into an apartment with no rent or fees for them. Our experience has been amazing, being able to spend the time I need with my two dogs.

Date of experience: August 21, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.

Washington
1 review
0 helpful votes
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Late delivery
June 13, 2024

I had to call and had to redo the order according to customer service do to a computer glitch so it was delayed

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Very good experience
June 13, 2024

It was very easy to work with ESA and the provider as well. Received the certificate fast as well. Thanks

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

We're delighted to hear that you had a positive experience with us! We are looking forward to a longer partnership with you.