Overview
Support Pets has a rating of 4.7 stars from 12,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
Having the documents I need to take my ESA animal gives me so much relief! In addition, the new freedom we have. Great adventures ahead stress free!
It was easy. Thank you! Since I have my vest, my dog can join me when going for groceries and events. I am happy, but I am wondering how to operate to become Daisy, a Psiqioatric Support Dog now
Thank you! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
It was an easy and straightforward process and I am very please with the professionalism of both the Documents and customer service received. I would certainly recommend this service.
Thanks!
Hi there! Thank you for choosing Support Pets to register your furry loved one as an ESA. We are happy to hear you found the application process user-friendly, easy to understand, and affordable. We offer a legitimate service at Support Pets because we only use real licensed doctors to review your ESA request. Your documentation will contain the license number of the doctor who reviewed and approved your ESA request. Thank you for taking the time to share your feedback with us – it’s always appreciated.
I got two documents for my two ESAs. I was able to move into an apartment with no rent or fees for them. Our experience has been amazing, being able to spend the time I need with my two dogs.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.
I had to call and had to redo the order according to customer service do to a computer glitch so it was delayed
It was very easy to work with ESA and the provider as well. Received the certificate fast as well. Thanks
We're delighted to hear that you had a positive experience with us! We are looking forward to a longer partnership with you.
It was fast and accurate so fast that is hard to believe but i just hope everything is legit and that i wish i will never encounter any problem went i travel with my pet
Hi there! We are so happy to hear you found the registration process fast and efficient. We offer a legitimate service at Support Pets because we only use real licensed doctors to review your ESA request. Your approved ESA documentation will contain the license number of the doctor who reviewed and approved your request. Thank you for choosing Support Pets!
I was scammed and asked for a refund and they want a review instead. Did not receive anything 5 days now they are referring me to another agent over and over. They want more money.
I received my documents and vest but the vest is tight and she won't fit in it she has not worn it yet and it can't be made bigger is there anything you can do
Thank you for using our service, we will continue to improve so our partnership continues for many years!
Everything was easy! True to form I answered questions and received my esa, no longer have to pay pet
Deposit or anything extra monthly
Hello! I received my official papers, but I only received 1 harness when I signed up both of my fur-babes to be support pets. I received 2 certificates which is more important.
Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
I had to make some changes to my forms and I was promptly responded to. The changes were made within 24 hours. I am very satisfied with their service!
We greatly appreciate your kind words and are pleased to hear that you found our service prompt and professional. Thank you for trusting our company with your ESA needs.
Does justice for my animals and I. I have 2 certified under them and I don't know how else I could have done that so fast and easy kinda pricey but worth
Thank you for your feedback! Your support is greatly appreciated.
It was a quick and easy process! We had a great experience with customer service if we had any questions. We are currently getting our girl training to become a service animal.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
It's nice to see how understanding you are to the need we have to take our pets with us to the store and more. I didn't see a letter to rental landlords
Nothing can be more meaningful than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
Such a wonderful experience and I am so glad I am able to take my support animal with me everywhere I go! It helps my anxiety more than I knew it could!
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs!
I keep getting the same emails. I already have service but you keep sending me the same info
Thank you for your feedback, please contact our Customer Service team for any assistance you need.
Very easy to fill out the application to get my dog certified
My issue was resolved but it took about a month to get my documents & multiple phone calls to get a hold of someone. (You'll be on hold for a good hour)
Hi there! A member of our team has been in touch with you concerning this matter. Thank you!
Customer Service was quick to respond and nothing was complicated. I am glad to have renewed my documents with this service!
Your time is valuable to us, we're glad our application process didn't inconvenience you. We hope you find our services beneficial too!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sarah,
That's fantastic to hear! 😊 We're thrilled that you and your ESA are experiencing such relief and newfound freedom together. Here's to many more stress-free adventures ahead!
Have a nice day.