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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I received a certificate that covers my dog and cat. It does take some time, so be patient. It's worth doing. Customer services tries their best to take care of what ever situation is given to them. Its good for you, good for your fur babies, and good for the pocketbook.
Wonderful experience. Very pleased with the process. Much needed and gives me a sense of peace knowing that my boy can assist me anywhere and I appreciate that.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Thank you! We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us.
I am pleased with my experience and would recommend this to others. I do though wish there was an ID available like with other companies.
Thank you for your trust! We always try to make the prices affordable and accessible, with a fast and easy application process.
Chase is awesome and loves everyone goes to day care - conditional training
With trainer makes a wonder service dog.
Nothing can be more comforting than being with our ESA, it is our goal to fulfill your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
It was really easy to get set up with my esa official documents and it was pretty cost effective. I still haven't gotten my esa vest and it's been almost a month.
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
Very quick and easy! The approval took no time at all. I had lots of help from customer service along the way and they were all friendly. Delivery was very fast as well with no issues.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
My experience was very informative and easy I have no complaints.
We are happy you found our Support Pets website very informative! Thank you for choosing our company for your ESA needs!
I watched the commercial a million times and it's always said 48 hours I waited a month for a piece of paper and still haven't got my documents in the mail. Just email.
The process was super simple and fast. Thank you for the incredible service, dedication, and superior patient care.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Okay I have a vest and just need the card never received the card or tag
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.
Excellent. Thank you. I'm happy to know my Samantha will be able to stay with me no matter where I go.
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
I have not had the chance to use my ESA documents, so the only reason for 4 stars.
Thank you for using our services, and we hope you find them beneficial.
It was a lot easier than I thought it would be. And very quick!
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. We are glad you are satisfied with our services and appreciate your trust and support.
Thank you for your feedback! Your support is greatly appreciated. We are looking forward to a longer partnership with you.
Overall, it was a great experience but disappointed the vest does not fit her, despite measurements. Perhaps I erred in measurement but she is a Husky on the lean side.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Absolutely love that there is support out there and doctors and programs that will stand behind people and their fur buddy and that understand that their animal is more than just an animal it's part of their family and without having their family their lost so I'm very thankful to have found you all!
Without you all and the support I don't know where or what I would bring doing with out my baby girl, She is a huge part of our family Thank You
Only problem I had was... Receiving the paperwork and knowing if I qualified after paying and never receiving her tag or her harness... Besides that's everything else that was awesome and very much appreciated too
Thank you for your feedback! Your support is greatly appreciated. Your rating is important to us, it would be lovely if we get a 5-star rating, thank you for using our services.
Very helpful. This is my third year and I've loved having my ESA ever since I heard about you guys.
Thank you! We're glad to know that you find our services helpful, and we hope our partnership can last for years!
Good and I will by ever happy and make it bigger for me
Thank you for your feedback! Your support is greatly appreciated.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.