• Surfdome

Surfdome

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Overview

Surfdome has a rating of 2.3 stars from 79 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Surfdome most frequently mention customer service problems. Surfdome ranks 4th among Surfing sites.

  • Service
    31
  • Value
    23
  • Shipping
    29
  • Returns
    22
  • Quality
    22
5
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How would you rate Surfdome?
Top Positive Review

“Ordered a 6'7 surferboard I'm from NC USA”

Shaphon B.
6/16/22

I had the most awesome experience with this company order a surfboard it came a day early. Was worried about other ppl reviews about the customer service experience but lucky I didn't have to go through that. All smiles

Top Critical Review

“HorribleExperience - never received my order”

Nicole V.
8/19/21

Unfortunately had a really bad experience with surfdome. It seems a big scam. I had ordered two shirts for Xmas, 4 weeks in advance. Finally received, after Xmas, a package but instead with two cheap backpacks. Ever since, 8 months have passed, I am trying to get my money back or the right goods. Each time a different customer service person who asks the same and no one gets by the stage of the problem and giving a solution. So much time spent, and still my money lost. Can't believe such companies still exist.

Reviews (79)

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customer service (32)
Thumbnail of user hilaryk1
GB
4 reviews
2 helpful votes
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May 19th, 2015

Surfdome makes shopping easy. Good value and easy no quibble returns. Love it.

Thumbnail of user jacquelinek3
California
3 reviews
5 helpful votes
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December 12th, 2014

Bought about 5 items, ideal every time. Can recommend on price too.

Thumbnail of user peterh1810
Netherlands
1 review
0 helpful votes
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May 15th, 2022

Slippers besteld geld gestortd er is geen order aangemaakt zeggen ze geld is dus weg ook als jeje betaalbewijs laat zien

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