I have been doing the surveys for about 2 months and loved doing them
Last week I was unable to access a survey - a message said ThIs is unavailable for you'.
I emailed them to be told my account had been blocked -
This was the response I received: Thank you for reaching out to Branded Surveys.
At Branded we expect our users to answer survey questions truthfully and to the best of their ability. There were issues with the surveys that you completed that our clients rejected.
Unfortunately, this has caused a block on your account and you will no longer be able to participate in surveys.
We apologize for any inconvenience this may have caused.
From Hanna'
The fact they blocked me without telling me and are more or less calling me a liar regarding the surveys I've completed (Gold member) is insulting and untrue.
I've emailed the, several times for a specific explanation to be ignored.
Shocking after I had really enjoyed taking their surveys, and upsetting.
I guess I'm not the only one who's been denied their due. I submitted my request for a payout and was rejected. I was told that I violated some rule but was told what I did wrong. Branded surveys then had the audacity to suspended my account. I earn those points legit and nothing else. Countless emails but no one responds. Can someone connect me a supervisor or tell me what I did wrong. All I want is my money for giving my opinion.
Having taken many surveys with different companies I became disillusioned with the number of surveys which took a lot of time but which only offered me a place in a prize draw as a reward. I was recommended to branded surveys and so far I am not disappointed. I am offered plenty of surveys and can quickly gain points
I have achieved gold badge status in a couple of weeks which pleases me. Most of the surveys have been interesting. I do feel irritated when I have spent 10 minutes answering questions but am still rejected. I think there should be a time limit during which acceptance or rejection happens. I have emailed BS twice with a problem but am yet to receive a reply but I am optimistic that I will. So far so good.
Hi Janette,
Thank you for taking the time to share your experience with us! If you spend more than 10 minutes on a survey and are not credited, please use the "report issue" feature located at the bottom of your My Points page - our analysts will review that and compensate you for your time. Thank you!
Tried logging in today and got this...
"Oops! Looks like you're unable to participate in our surveys.
If you think this is a mistake, please contact support and we would be happy to help verify your account."
I've been in Branded Surveys for about a week and recently got bronze status.
What do I need to verify?
Hi Timothy,
Please reach out to us directly so we can assist you with this. Thank you.
I had been using Branded Surveys for less than 2 weeks to be kicked out of the website and apparently no longer be a member of the community.
I suspect for my PayPal payout option to be the main cause since I had no trouble with the previous payout method.
The brand also has major filter questions issues that many others have complained about but yet to improve.
The redeeming qualities are the clear User Interface and payout when not PayPal.
Last month, I left a negative feedback because of the panel's support response. My problem got finally resolved, therefore, for the sake of fairness, I'm amending my review and giving it a higher rating.
Hello Elle,
We do apologize - if your account was blocked we should have explained why. Please reach out to us at info@gobranded.com if you need any assistance.
I have been using Branded Surveys for 5 months now. Was good in the beginning, now almost every survey I qualify for (which isn't many for a 58 year old male) lets me answer all their questions and disqualifies me on the final classification questions. Don't waste your time with this site, it really isn't worth it.
Hi Maverick,
We're sorry to hear about your recent experience. We strive to provide fair and engaging survey opportunities for all members, and we apologize if you've encountered difficulties in qualifying for surveys. Your feedback is important to us, and we'll take your comments into consideration as we work to improve our platform. If you have any specific concerns or suggestions, please feel free to reach out to us. Thank you for your understanding.
I attempted 1663 surveys on the site and earned several gift cards, asked one question about one survey, and had my account frozen. Pending giftcard was cancelled. To say I'm disappointed would be an understatement.
Hi Peter,
Please reach out to us directly at info@gobranded.com so we can investigate what happened. Thank you!
This site is legit, probably has higher payout than any I've tried so far and though it looks like you're not making many points, you'll realize the amount you actually get with those small earned points are actually cashing you out at a higher paid price than most apps offer these days! Def give this a download if you're in need of cash asap it's saved me today I was broke before I just cashed out!
Hi Megan,
WOW! Congrats on your $20 earnings! Thank you for sharing your opinions with us!
Withdrawal Declined
$10.40 Money Redeemed via Branded Pay
Trans. ID: *******
Dec 27 2019 21:21 PM
Please explain why,,,,
Hello,
Thank you for reaching out to Branded Surveys.
At Branded we expect our members to provide valid information in their profile. Unfortunately, there were issues with the information that was provided in your account.
This has violated our Terms of Service and has caused a block on your account. As such, you will no longer be able to participate in surveys.
We apologize for any inconvenience this may have caused.
Thank you,
Hanna...
---But what conditions have been violated? I am a subscriber 3 years ago
And have not faced any problem. I can send my identity to verify.
These are New Year's bonuses. You have caused me severe depression----
Hello,
We do apologize if you experienced issues. Unfortunately, we are unable to share information about why your account was flagged here, but you can reach out to us directly for further information. Thank you.
Overview
branded surveys has a rating of 2.7 stars from 1,005 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with branded surveys most frequently mention customer service, gift card and phone number. branded surveys ranks 3rd among Survey sites.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Catina,
We value an active and valid community base. We apologize that your account was flagged. If you need specific detail as to why, we suggest reaching out to us directly.