SWEngines

The a absolutely worst online purchasing experience of my life.
They are NOT helpful. Dont answer phones and there are many hidden costs and conditions that, apparently, you agree to when you do business with them. When specifically told by their representative that "all you have to do is contact us after the installation, we will send you a shipping label, and you get the core charge retuned.
Turns out, that's not the case.
You will lose 75% of the core charge for shipping it back to them.
Oh, and complain to your credit card company, they void your warranty.
It's a scam.
Caveat Emptor
You will only receive approx. 25p)

My husband ordered an engine and they sent the wrong one! He ordered it in July and still yet to get his money back! No one answers the phone or know anything! They are so unprofessional and irresponsible! We are beyond disappointed with this company! And still waiting for our money!

I received an engine from SW engines and the condition of it was unbelievable. I could not use it and sent it back they kept 1300. 00 of my money because I could not use a junk engine. These people are crooks please Don't send them any money. If any one wants to know the problems with the engine i can list the details. Carl Wells

I ordered a 3.0 V6 from these people who were very spefic about needing my vin number to send me the correct engine.and said it would take 2 weeks to receive my engine. It took them almost 8 weeks to send the WRONG engine and than charged me a restocking fee and all the shipping I paid 1670 dollars for the wrong engine and only refunded 360 dollars.as my refund and they blamed me.
Biggest Thieves out there don't buy from these people..

SW Engine give you crappy engines... Warranty website is always down so you won't submit a claim. Engine I bought was smoking. $#*!ty engines and terrible service. Don't buy from them. They always tell you the engine has the same miles which is total Bull$#*!.

I purchase an engine in March of 2021. It was sold with a 3 year 36,000 mi warranty.
The engine blew 17 months later with 18,300 miles.
I tried to reach SWengines to try to get a replacement engine with 0 results.
I tried to explain my situation but was told that I did not register the warranty that was supposedly sent via email to me. I asked them for a copy/or a record of such an email and was told they did not have it?
Therefore, I have to surmise that this so-called "warranty" is as bogus as the company that I spent $8,495.00 with.
If anyone with SWengine sees this review and can prove me wrong, I will gladly await to hear from you!
Invoice # ******* dated March 2,2020. Please ask for Glenn!

Read the fine print of their warranty and know their engines don't come with the oil pan sealed. I had the engine installed and low and behold... the engine seized due to low oil. A certified shop undid the oil pan and it just fell off indicating there was no seal otherwise it wouldn't have just fallen off. I called the warranty department and no help at all just said that's not covered. Why ship it without it being sealed? Why not expressly let people know "make sure you check or redo this"? Roll the dice and lose a lot of money I guess if you dare.

They suck, the engine I ordered came and it was bad, head gaskets we're bad, and broken heads. I put in a claim, and they never called me to send me a new one, it's been over 3 months since I put in the Colin, and did not hear from them at all. I've called 5 times to check and all they say is that the person in charge hadn't reviewed. So this is for a work truck that I need every day to make my business run, and had to buy a new truck, spend extra money because of these people not caring about their customers, I would give them a negative 5 review.

I ordered an engine in June 2021. The firm says engines are cleaned and tested. This engine was filthy and two cylinders failed compression and leakage tests. One cylinder had no compression and one was only 50%. The second engine has cleaner but one cylinder had deposits on top of one of the pistons discovered during the borescope inspection. The third engine was clean and passed cylinder compression, leakage tests and borescope tests. I filled a complaint with the State of Wisconsin and they were able to help and a third engine was delivered. This engine was installed in January 2022. The only good thing I can say is that the warranty manager, Cindy did answer her phone. No testing nor mileage was provided on the installed engine. I would not buy from this company again. Invoice was ******* for proof of purchase.

Scammers. They sold me an engine with "13k" miles assuming that I would not check the Vin number. Numerous times I requested the VIN number and I was told it would be with paperwork. Well no Vin on paperwork but it's stamped on engine block. The motor had over 63,000 miles on it not 13k like they stated. Oh well. Nice scam. Run away. Do not buy. Buyer be extremely aware.

Today, I called to ask about an engine. I gave him the engine number. The gentleman ("Joe") in sales asked me what it was from. (It is a Toyota engine which was installed by the manufacturer in a Toyota chassis for use in a small Winnebago--all stock). When I told him that, he get a few words out, "We won't warranty that because of" and hung up on me. There was zero hostility or argument in our conversation. He was just rude to someone looking for the right replacement engine. He just hung up on me. I called back to find out what was the problem in selling me the engine, and he interrupted me and told me "you just need to learn to take no for an answer" in the most dismissive voice he could muster. No adult deserves to be treated this way simply trying to make a purchase of an engine. This gentleman was no child. He knew better. For reference, I can't think that I've ever been moved to make a negative review on the Internet about a company.

This company makes me very angry. We ordered an engine after business hours on the Friday before Thanksgiving. Less than 24 hrs later I called to cancel the order but even tho the voicemail said their business hours included Saturday, they were closed (I assumed due to holiday). First thing Monday morning I called and waited on hold over an hour to get a cancellation form email to me. They still charged me $443 restocking fee! There's NO WAY there was a restocking fee. They are nothing but rip offs. AVOID THIS BUSINESS!

Bought motor from these ripoffs took me a little longer than the 14dsys{ as I work all the time this time of year) and it has a bad knock on it like a rod bearing or some thing they told me I have to put 501 miles on a junk motor before warranty kicks in won't return email s or nothing now beware of these scammers and find your motor somewhere else

My story is to long to write. Never deliver on time. Customer service sucks. All the people are ignorant. And don't try to return anything because you only get back about half of what you spent. Worst company I ever dealt with. If you need a engine give SHARPEREDGE ENGINES a call 100% Better then these crooks

Do not do business with these crooks! The engine I bought was not in the condition I was told it was in I had to replace all gaskets valve cover, oil pan, intake and so on the motor was filthy not clean like they stated! We were
Late to register the warranty and they denied it! No discussion just a no! Almost $1900. 00 for the motor before all the repairs we made to it! Do not listen to these smooth talkers they just want your money like a used car sales person!

6 minutes ago
Ordered engine. They swapped it for a different engine. They refused to make it right. Paid $2495, they are willing to refund $891 as long as I send the engine back. So they made $1600 for shipping the incorrect item.

Time for a class action lawsuit. This is the worse excuse of a company I have ever experienced dealing with. Scott is a sorry excuse for a customer service person. But then that's how this company does business.

The tell you every engine is inspected and tested before leaving there shop. BS! They sent me a engine with no paperwork to prove it has 79k miles (looks like it came from a junk yard). They also have another website qualityengines.com (the one I bought from). They promote they have a warranty but it doesn't cover anything. SCAM

Very unprofessional, asked me for a secured code from my bank that your told to not give out; representative told me it would be fine...she said then that she would email the invoice to me to e-signe and approve...she emailed me the invoice alright but it wasn't to verify and e-signe.
When I called back and spoke to a representative I was calm but upset and tried to explain my predicament...I was told to " $#*! off and Go $#*! myself" by a gentleman representative before being hung up on! % Facts here, no bs because I was unsatisfied...I'm no Karen! Just blown away is all!

I bought 2 engines from then for ford rangers and both of them we beat up when we got them and the timing chains were broke and laying in bottom valves bent so had more money in them then I could have bought a new one. Call them they said take pic and we will refund u the parts and labor and put the engine together cuz I couldn't hold my bay up and the customer was not happy how long it was taking. Then now it's been about a year I have been fighting with them to get my money and now they r saying that none of that is under warranty and that the timing chain and the valves being bent is just an Accessory and not a main part... they wont refund me anything. This company sucks and I hope nobody buys from them if they had a 0 rating i would give it to them...

We purchased an engine from SWEngines in 2018 in which it was driven under 800 before the engine blew. It took them months to warranty the engine, in which they sent it to the wrong state and refused to pay for the shipping to correct the mis-ship and refused to pay for it to be installed at standard pricing. After finally, at our cost, getting the warranty engine finally installed, it also blew less than 3 months later. SWEngines refused to warranty the second engine claiming "only one warranty replacement per order"... DO NOT purchase from them. We are in the middle of lawsuit and if you do your research, so are many others. Anytime we tried to contact them, their agents would curse, scream, and hang up on us constantly. BUYER BEWARE!

Do not buy from them. They state that engines are cleaned and prepped, they are not. They lie and are only middle man, they outsource the motor from wherever. I paid $1700 for a 1990 bronco 5.0 because the photos were great, the sales rep assured me its a clean and ready engine, i received a worn out, very rusty and extremely dirty 302. I have to replace EVERYTHING on the motor. It also came damaged. They are ignoring my calls and emails. DO NOT USE THEM!

I thought I bought an engine and transmission and after a month I cancelled my order. They want a restocking fee for something they never had. TOTAL SCAM! They want that restocking money. I don't believe a single positive review. Do not fall for this SCAM. Now I have to fight to get my money back.