SWEngines

SCAM SCAM SCAM SCAM SCAM! Do not ever recommend! This is the shadiest "company" I have ever dealt with! Don't waste your precious time or hard earned money with this scam of a company! Customer service is a complete joke… they are either the most incompetent people or just the shadiest! They owe me $1200 for a labor warranty claim. I may have to file a lawsuit since this shady company refuses to send my money, refuses to give any information about the owner, president, management or any contact information. I don't know how they keep getting away with this! Check other reviews, they are all similar. It's a huge problem! SCAM SCAM SCAM SCAM SCAM SCAM SCAM

S&W engines does not cover any warranty issues as they claim to. I bought a 5.9 diesel Cummins from them. They sent me a bad motor and they will not honor it. I sent them all the documentation they requested and sent videos of the engine smoking and they will not talk to me. They hang up on me. This is being an ongoing issue for six weeks. I cannot get through to anybody in management. I have spent over $9000 on this engine installation and I'm still stuck with a bad motor I should have never bought from them.! Disgusting company. Disgusting. Absolutely disgusting. The #Warranty department is an Asian answering service and they ask the same stupid questions every time you call them and then they hang up on you and they said they're gonna connect you to management. That's how they operate.

Caveat emptor. Maybe this is a good place to buy an engine, maybe not. I don't know because i never received mine. Lots of high and low reviews on line - here's mine: ordering was easy, definitely five stars. Saw a lot of those reviews. The same reviews also typically said "haven't received my engine yet". That's because swengines asks for a review as soon as the order is completed. Wait a couple of weeks. You won't get a response from an online "contact us" inquiry. So you finally make a phone call. Again, very friendly but not too helpful. In my case i found out that my order had been "deleted" four days after it was confirmed. After talking to three different very friendly people over four separate phone calls the best i got was my order was deleted. No money due, no refund pending. Done deal. Maybe in a way i got lucky and i'm not one of those who say they got a pallet full of junk. The credit card company will get to figure out where my payment went and get it back. Good luck.

I went with these guys because the website promised a steam cleaned, shrink wrapped and crated, tested engine. What I got was an engine unsecured on a broken freight pallet, lying on it's side, no wrapping, intake and exhaust ports left open to the elements, dirty engine oil left in the crankcase, hole in the cast aluminum valve cover, cut hoses and harnesses, rust and grime etc. Look at the pictures.

Purchased a motor for 1999 jeep wrangler sport standard.i received a 1998 xj automatic.it arrived sideways on a pallet with a seat belt tied to the pallet. After the mechanic cleaned it up saw that whoever pulled it out of the wrong car had took out 1 of the timing cover bolts and put in a longer one "most likely to hold the strap" and punched a hole through the other side and put a hole in the blocked.now my mechanic is pissed his bay is tied up and sw engines says we will get back to you in 2 or 3 days. Please do not buy an engine from them see pics

There is little good to share about this company. This company appears to be a high volume middleman for selling used engines "as us" despite advertising about clean and tested engines. #1 engine was filthy and two of the six cylinders were bad. One had zero compression. #2 engine had 5 good cylinders but the 6th had deposits on the top of the cylinder. #3 appears to be a good engine but the company refused to share any information including mileage on the engine. Plan on spending your money to test these engines. Plan on a marathon for getting a working engine. You will spend hours on the phone waiting and talking to people that care less about the customer. It took nine months to get my car back in service. This company is an embarrassment to American business.

I was offered an engine that was suppose to be completely checked out low mileage and steam cleaned. What I got was a dirty, mistreated, weathered, engine. On the scale of one to ten I would give it a two. Worst customer service ever. BEWARE!

Paid $2995 for a "quality " engine. Took 7 weeks to get it, once unloaded realized I had gotten a junkyard motor. Both valve covers broken and duct tape over. All lines and hoses cut through. Demanded a return and refund. They picked it up and won't refund me the s&h charges. Do not deal with these crooks!

My mechanic said they sent me a broken engine as soon as he received it.

Called them repeatidly, and they refused to help us, or even return any of our calls.

After several weeks of no response from them, my mechanic had no choice but to put in the engine anyways to get the car out of his shop.

6 months and less then 24,000 miles later and the engine completely died.

It took two weeks of constant calling before the company said since you didn't file the warranty in 10 days it's not out problem.

These yahoos cost me over $5,000 in lost money.

Wish I had seen these reviews sooner! I ordered an engine for a customer. Getting the engine was another story, I waited over two months! Then when the engine failed a couple of months later, they shipped a new one but did not honor their guarantee of paying for labor. After reading the other reviews, I'm lucky that they even sent a replacement engine! Customer service gives you the run around, disconnects you when they say they are transferring your call, or won't even answer your calls! Trying to get and file the correct warranty papers is a no win, red tape process. They offer a 5 year warranty but do not honor it. You need a full time person just to call, email, and process the warranty paperwork with this company! Buyer beware!

I bought a engine in March 2020 and never received it. Also I have not been refunded my money yet.
John the person that you are suppose to talk to for your refund does not return calls. The engine I ordered was shipped to 3 different places. Finally by late May early June it was shipped to me but I had already purchased a different motor from a different place.
The bottom line here is I were you I would never order anything from SWEngines. I'll end up suing them in court.
I'm sad I have to give them 1 star. It should be minus stars.

What a bunch of rude, uneducated, incompetent criminals! It's time to start a class action lawsuit against these guys. They operate under as many as 10 different companies in many locations, I suspect that this is to make the trail harder to follow. They sell junk then don't honor their warranty! It's time to get them all

I met this used engine supplier while seeking an ideal used engine for my car. Though at first it seemed like a scrape, after purchasing one used engine for my car for $8400 total with core charge, I knew they are genuine supplier and unlike others deliver the engines within what they promise. Apart from their used engines for affordable price, they too have many other great things such as their cultured staff, products delivery, quality and more.

SW Engines makes a used car salesman that went into politics look like a saint. They will never tell you the truth when a good lie is available. I have been in the automobile business for over 60 years in different capacities and this is the worst outfit I have ever dealt with.

I have been so disgusted with a company more than SW engines & transmission. On top of receiving a defective transmission for my Mercedes Benz I also haven't received my labor claim refund which is under warranty, my step will be to contact my attorney and file a lawsuit for breach of contract. Buyer Beware! Finally, all there staff continues to hang up on me, and the refund department refuses to resolve or spark to me. Shame on you SW engines!

Don't do any business with this company they are crooks. They do not honor their warranty. Bought a Transmission from them it was bad from the start. Tried to contact them for refund got no satisfaction. Called a number of times. Don't return your calls or they hang up on you. Bad Business.

Cannot get SWEngines to send me a bill of lading so I can return transmission core and receive my deposit back. I believe this is a Chinese scam. All you can get is women with accents that you cannot understand. Auto salvage states they do not test engines SWEngines just has them drop ship to their customer. Don't believe the hype that engines are tested. They do not!

I ordered an engine from them on a monday. I found a less expensive engine 2 days later on a wednesday. I cancelled my order since I did not get a shipping tracking number I figured I would get all of my money back. They still took a 25% restocking fee ($823) before returning my money. I have called countless times. I finally got a hold of a manager who informed me that since I cancelled after 24 hours I had to pay the restocking fee. Their own website does not show a time frame on when you can cancel. I asked him if I could just go ahead and repurchase the engine for the original price so I would not be out of $823. He put me on hold to check to see if the engine was still there, After 2 minutes he hung up on me. I tried to call back 6 times with no answer. I wish I would have read all the horrible reviews before I dealt with this company.

The original ordering process was simple and they even offered me a $100 discount on my engine for a 2011 GMC Sierra 1500. Getting through to customer service and being able to track my order was a little bit of a hassle. But it was delivered on the day they said it would be with the engine intact on a fairly short crate. They claimed this engine had only 53k miles but after inspecting as best we could without tearing it down I dont believe that is accurate. But we got it installed and it fired right up with no problems. I did activate the warranty online within the allotted timeframe but have not received any confirmation that its all good. We shall see. Lets keep our fingers crossed that this engine is good. Overall I would give them a 3. Customer service leaves something to be desired.

My boyfriend just purchased engine thru them. Took longer than they said it would. Evey call made they were always saying it's on the dock. Got it installed 3 days later timing belt broke. Guess what they say warranty will not cover it. Very rude on the phone.my advise look somewhere else. Wish I had found this site before ordering
Their rating is god awful. Beware of this company. Read the fine print. This company is rude and awful to deal with.

I bought a 5.4L engine and it was trash... parts of timing guide in oil pan. They agreed to Full Refund but only refunded me 75%. Tried to follow up and got major runaround... still no Full Refund. Lawsuit time!

If it were possible to leave negative stars this company would get negative a million. This company is 100% a SCAM. They will send you what you ordered, maybe a month later but you do get it, however you need to have the engine fully inspected while it's still on the pallet because they will try to keep your money by saying the warranty was void when the engine gets installed. Then when returning the item, they will NOT communicate with you on when the engine gets back to them, and they will try to keep your money, by telling you they will send the refund and then never doing it. This company hasn't done a SINGLE thing they have said they would. Don't waste your time or money on this company. They should be shut down for being scam artists.

When the engine of my car recently broke down, I had no idea where to go. Though I made up mind to purchase a new car engine for my car, thanks to one of my friends, who suggested me to contact SW Engines if I want affordable used engines including extended warranty and amazing quality. I simply want to thank my friend here because it was only because of him; I was able to get an impeccable quality used engine for price that was within my reach, and with up to 3 year extended warranty.